I was on my way to another dealership, when I called A-1. They gave me an appointment with Kyle Deming 30 minutes later. ( On a very busy Saturday in which they sold 20 vehicles) I drove off with a new 4-Runner 2 hours later. This is the 2nd 4-Runner I have purchased from A-1, the other one I gave to my daughter, and it still runs great, with 117,000 miles. A-1 is a great experience, no pressure, no price bargaining, an honest appraisal for your turn in, and overall a friendly reception and a relaxed atmosphere. Kyle is a true professional, makes you feel relaxed and not pressured at all, and is an asset to A-1 Toyota. When I return for another vehicle, I will ask for Kyle. Carlos Orozco is also a great asset for A-1. He is fast, efficient, friendly, and extremely knowledgeable.