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A-1 Toyota
New Haven, CT
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
December 04, 2019
Andy in the sales department was fantastic. He really took the time to hear what I was looking for in a new car and I found a perfect match. He was very knowledgeable and helped me get the best deal, I t took the time to hear what I was looking for in a new car and I found a perfect match. He was very knowledgeable and helped me get the best deal, I truly appreciated the level of customer service he provided. Eddie in the finance department waited for me to get to the dealership to pick up my car so that he could fully explain all the details of my financing options even though i was running late . I felt very welcome at A1 and honestly felt the family atmosphere. I definitely recommend A1 for an easy car buying experience! More
by ashleigh
Helpful December 02, 2019
Toyota review The deal to buy this car was a wonderful experience. Easy and we received everything we were promised. We were made to feel very comfortable during th The deal to buy this car was a wonderful experience. Easy and we received everything we were promised. We were made to feel very comfortable during this purchase including the finance part More
by malbertwal
Employees Worked With
I do not remember the finance guy's name. but he was so good, Andrew Constantinou
November 30, 2019
Excellent Service and Sales Staff is very knowledgeable and helpful. We got our last 4 cars through A1 Toyota and our purchase/lease and service experience has always been wonder Staff is very knowledgeable and helpful. We got our last 4 cars through A1 Toyota and our purchase/lease and service experience has always been wonderful. More
by KriszBob
November 30, 2019
Amazing customer service He was very understanding, flexible and amazing. He had a great personality and very knowledgeable. Great service team , I am so grateful with my purc He was very understanding, flexible and amazing. He had a great personality and very knowledgeable. Great service team , I am so grateful with my purchase. More
by Emcox90
November 29, 2019
Friendly service and staff, we had a great experience leasing our new car with this dealership. We enjoyed specifically Andy Constantinou and the extreme care he took in making sure we felt comfortable. leasing our new car with this dealership. We enjoyed specifically Andy Constantinou and the extreme care he took in making sure we felt comfortable. More
by Rebekah.c.heath
November 29, 2019
Best car buying experience I've ever had. In the past, always felt like I was getting ripped off but not here. Sunny and Steve are both awesome. Highly recommend them! always felt like I was getting ripped off but not here. Sunny and Steve are both awesome. Highly recommend them! More
by LauraS
November 25, 2019
Over the top pleasant I have bought new cars since 1984 at various car dealerships(Nissan, Mistsubishi, and Mazda) and have loved all my cars. The A1 Toyota family with A I have bought new cars since 1984 at various car dealerships(Nissan, Mistsubishi, and Mazda) and have loved all my cars. The A1 Toyota family with Andy as my salesman were so so nice!!! No pressure, badgering tactics or gimmicks. Whatever I wanted they tried and succeeded in getting it for me. Andy has helped me at all hours of the day. I work third shift so he is available bright and early when I leave work. Andy has given me tutorials on how to work the features on the car several times. Everything was quick and easy!!! Andy has definitely changed the pushy car sales man cliché!!! More
by Millie
Employees Worked With
Andrew Constantinou
November 24, 2019
Andy Constantinou was great from the minute we walked in. He was knowledgeable, honest, and helpful. He was flexible and able to get me through the process as efficiently as possible. He was knowledgeable, honest, and helpful. He was flexible and able to get me through the process as efficiently as possible. More
by jct
November 23, 2019
Kevin and Paul were excellent to work with. Kevin was very attentive and matched me with the exact car I saw online. Paul made the paperwork process seamless and was very friendly/personable. Both were e very attentive and matched me with the exact car I saw online. Paul made the paperwork process seamless and was very friendly/personable. Both were extremely profession. I look forward to working with A-1 Toyota for all my future car needs! More
by jenn1967
