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A-1 Toyota
New Haven, CT
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
October 07, 2019
The experience was very smooth and pleasant. The experience over all was very smooth and pleasant. The sales person Quincy was awseome. The waiting area was cleaned and it also had a snack shop. The experience over all was very smooth and pleasant. The sales person Quincy was awseome. The waiting area was cleaned and it also had a snack shop. More
by jemeni528
Employees Worked With
Helpful October 07, 2019
Awesome! My family and I have been Toyota customers for many years. I have always been pleased with their professional level of customer service. I highly reco My family and I have been Toyota customers for many years. I have always been pleased with their professional level of customer service. I highly recommend A1 Toyota of New Haven. Quincy Smith is always wonderful to work with - he is friendly, professional, and reliable. He is our go-to guy at Toyota! More
by annamaria413
October 07, 2019
Always the best! Quincy has been our go to for cars as long as he has been there. Totally trust in him. He’s like a part of the family!! Quincy has been our go to for cars as long as he has been there. Totally trust in him. He’s like a part of the family!! More
by linda41566
Employees Worked With
October 05, 2019
No Need to Stress When Buying a Car I can be very indecisive but working with Kevin, who is very informative and patient, helped me to make the right choice when purchasing a vehicle. Al I can be very indecisive but working with Kevin, who is very informative and patient, helped me to make the right choice when purchasing a vehicle. Also, Paul's amiable disposition helped to calm my jitters as he repeatedly explained the financial aspect of the process. More
by lm
October 04, 2019
Excellent customer service. Very happy with my purchase. The sales team was very knowledgeable and helpful with my purchase. A1 Toyota made the purchase very easy. The sales team was very knowledgeable and helpful with my purchase. A1 Toyota made the purchase very easy. More
by Myoung
Employees Worked With
October 02, 2019
My Amazing Experience at A1 Toyota!!! On July 31, 2019, I had the biggest smile on my face as I drove off in my new leased 2020 Toyota Corolla!! I love my vehicle, and I had one of the mos On July 31, 2019, I had the biggest smile on my face as I drove off in my new leased 2020 Toyota Corolla!! I love my vehicle, and I had one of the most qualified, professional, devoted, and passionate of the sales representatives! Quincy Smith went above and beyond to make my dream a reality, and I can honestly say that he is a great asset to the A1 Toyota dealership! I gave this excellent rating because the showroom is magnificent with a spectacular array of all the new vehicles. The environment was very pleasing, with such a satisfying cleanliness, and the entire staff appeared to be dressed very professionally, and demonstrated their abilities to be a part of the A1 Toyota team. I would highly recommend this dealership to all. Thank you, and especially to "Quincy Smith"!!!! More
by ronnie.g
Employees Worked With
September 30, 2019
Great Experience! I went to A1-Toyota because a very close friend of mine bought a Toyota Rav4 from them. She kept bragging about Kevin Wright; her salesperson, who sti I went to A1-Toyota because a very close friend of mine bought a Toyota Rav4 from them. She kept bragging about Kevin Wright; her salesperson, who still takes care of her and her car years later. I too went to Kevin Wright. He was amazing. I felt like I had a big brother looking out for my best interest. He thoroughly explained my options. For example, I went to purchase the new Prius AWD; however, I wanted to buy it in my business name. He told me the leasing option along with the finance option. I felt the leasing option made sense since I was going to use the vehicle for business; however, that wasn't an option for the Prius. Kevin had me test drive a Rav4 as an alternative since they do lease those. It was beautiful; however, I stuck to the 2019 Prius XLE AWD, and so far, I have no regrets. Paul Wright, in the Finance Department, worked very hard to find the best financing solution for me. I highly recommend this dealership if you're in the market for a Toyota and ask for Kevin Wright. He'll take care of you too :) More
by Natalie T
Employees Worked With
Other Employees :
I don't remember the name of the gentleman who installed my remote starter but he was very quick and friendly.
September 30, 2019
Satisfied with my service. I was extremely satisfied with my sales person and financier. I was very happy with the deal which was worked out. I would recommend this dealership t I was extremely satisfied with my sales person and financier. I was very happy with the deal which was worked out. I would recommend this dealership to all my family members. More
by kdunkley
September 28, 2019
Excellent Dealership This is my fourth lease from A-1 and my experience including sales, financing and service has always been first rate I will continue my relationship w This is my fourth lease from A-1 and my experience including sales, financing and service has always been first rate I will continue my relationship with A-1 and would highly recommend More
by Pjsilv2020
September 27, 2019
Smooth & Satisfying Everything went smoothly, with one day to find exactly what I wanted with the help of my salesman Emerson, and another hour or so to finish the deal. Everything went smoothly, with one day to find exactly what I wanted with the help of my salesman Emerson, and another hour or so to finish the deal. And it made it easier for me when Emerson picked me up at my house so I didn't have to worry how I would get there to pick up the car. Emerson has a very personable touch to his salesmanship. More
by RayC
Employees Worked With
Other Employees :
Emerson Macavinta, Eddie Oliveras
