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A-1 Toyota
New Haven, CT
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
April 24, 2018
only place to buy a toyota no pressure, no haggle, outstanding sales people, very professional. explain what you want and thats what you get. any suggestions from the staff is f no pressure, no haggle, outstanding sales people, very professional. explain what you want and thats what you get. any suggestions from the staff is for your own good,if they can improve on what you want they'll tell you why and i recommend them totally More
by charlie d
Helpful April 22, 2018
Excellent UNLIKE OTHER DEALERSHIPS, TRANSPARENCY, EXPLANATORY ABOUT EVERY ASPECT OF YOUR DEAL,, HOSPITALITY AND MANNERISM. THE DECOR AND CLEANLINESS OF THE B UNLIKE OTHER DEALERSHIPS, TRANSPARENCY, EXPLANATORY ABOUT EVERY ASPECT OF YOUR DEAL,, HOSPITALITY AND MANNERISM. THE DECOR AND CLEANLINESS OF THE BUILDING. WAS EXCELLENT, I MUST ADMIT MY PERSONAL SALES REPRESENTATIVE KEVIN WRIGHT AND FINANCIAL REPRESENTATIVE PAUL WRIGHT ARE EXCELLENT. More
by Ava123
April 20, 2018
Greay Experience Kayle is so professional, honest, and patient. He answered all the questions I had, he was so kind and respectful. Definitely, Kyle was very helpful i Kayle is so professional, honest, and patient. He answered all the questions I had, he was so kind and respectful. Definitely, Kyle was very helpful in this purchase. More
by Yolly06
Employees Worked With
April 17, 2018
Great! Job done well! The staff was helpful and worked with me. Both sales and finance Kevin and Paul Wright. Ensure they gave me the best results. Job done well! The staff was helpful and worked with me. Both sales and finance Kevin and Paul Wright. Ensure they gave me the best results. More
by July202014
April 17, 2018
Excellence I am very excited about the purchase of my new 2018 Toyota Highlander. Salesperson, Marilys and Financial Mgr. Paul Wright went beyond the call of dut I am very excited about the purchase of my new 2018 Toyota Highlander. Salesperson, Marilys and Financial Mgr. Paul Wright went beyond the call of duty. I have been a customer of A1.for 7+years...and this is because of the people. I will definitely recommend this dealership to my friends and family. More
by Mariehollingsworth396@gmail.com
Employees Worked With
Paul Wright, Marilys Robles
April 16, 2018
Awesome no stress experience My salesman Carlos Rodriguez was outstanding. He was very knowledgeable, informative, professional and friendly. He made me feel like family from the My salesman Carlos Rodriguez was outstanding. He was very knowledgeable, informative, professional and friendly. He made me feel like family from the very beginning. I told him exactly what I wanted and he found me the perfect vehicle love love my new Rav 4 thank you Carlos I am forever grateful. 🙏👍 a special thanks to Armando Muniz You were the first an main reason I choose A1Toyota. I am proud to be part of the Toyota family. More
by Ivette1967
Employees Worked With
Armando Muniz, Carlos Rodriguez
April 14, 2018
VERY PROFESSIONAL SALESMAN AND MANAGER. THEY MAKE YOU FEEL A VERY PROFESSIONAL PEOPLE WHO WERE VERY KIND AND UNDERSTANDING TO EVERY THING I HAD TO SAY. PRESENTED EVERY OPTION I HAD TO BUY THE CAR I WANTED. VERY PROFESSIONAL PEOPLE WHO WERE VERY KIND AND UNDERSTANDING TO EVERY THING I HAD TO SAY. PRESENTED EVERY OPTION I HAD TO BUY THE CAR I WANTED. More
by DELGADO777
Employees Worked With
ARMANDO MUÑIZ , Armando Muniz, Carlos Casul
April 13, 2018
Finally an easy purchase! Kyle was so easy to work with throughout a normally stressful process. He was very patient with me and answered all of my questions and concerns hones Kyle was so easy to work with throughout a normally stressful process. He was very patient with me and answered all of my questions and concerns honestly. He was knowledgeable and reliable he was very easy to get ahold of. He made the process stress free and enjoyable. More
by Tori2
April 12, 2018
Wonderful experience During my time here I’ve experienced nothing but great service from each individual with there hard work to their friendly service I can’t complain at During my time here I’ve experienced nothing but great service from each individual with there hard work to their friendly service I can’t complain at all I wish I can rate you guys more than 5 star ! More
by GG1103
Employees Worked With
Carlos Orozco, Carlos Rodriguez, Al Salazar
April 11, 2018
A1 Toyota They really went above and beyond to help me get the car I wanted. This is my 3rd Prius from them and I have had great experiences every time. They really went above and beyond to help me get the car I wanted. This is my 3rd Prius from them and I have had great experiences every time. More
by AJM
