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A-1 Toyota

New Haven, CT

4.7
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota. The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven. In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location. The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew. Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many. In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara. Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990. A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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50 Amity Road

New Haven, CT

06515

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Showing 1,141 reviews

September 17, 2021

This is a great dealership. I traveled from out-of-state to purchase my vehicle because the prices are so competitive. My salesman, Bobby, was conscientious and attentive. The sales manager, Hatim, was ex More

by aardvark2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Dos Reis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hatim Yousef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto (Bob-B) Ledesma
Sep 17, 2021 -

A-1 Toyota responded

Thank you so much for taking the time to rate and review A-1 Toyota. We appreciate it and look forward to working with you again in the future!

September 03, 2021

best dealership I've encountered. good customer service, and they will work with you. I've been with them for over 5 yrs and never had a problem. More

by diazc895
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

diazc895 responded

Best customer service ever

Sep 10, 2021 -

A-1 Toyota responded

Thank you so much for taking the time to rate and review A-1 Toyota. We appreciate it and look forward to working with you again in the future!

August 07, 2021

I would like to again thank my sales person Quincy Smith, for again guiding me through the process of leasing a new vehicle. He is thoughtful, so knowledgeable and really listens to what my particular needs More

by Helen Riviere
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

A-1 Toyota responded

Thank you so much for taking the time to rate and review A-1 Toyota. We appreciate it and look forward to working with you again in the future! Until then we hope you enjoy your new Corolla Hybrid!

July 27, 2021

The whole experience was positive, all my questions answered promptly and, actually, cheerfully, an unexpected bonus. The price was competitive.from the get go without any negotiation. More

by rmeinrath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Oliveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

A-1 Toyota responded

Thank you so much for taking the time to rate and review A-1 Toyota. We appreciate it and look forward to working with you again in the future!

July 18, 2021

I’d like to start by thanking my agent(Quincy).He has been amazing; he listened to what my needs were assessed what I wanted and fulfilled my wishes. Quincy is easygoing; dependable and diligent… After More

by Contemt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

A-1 Toyota responded

Thank you so much for taking the time to rate and review A-1 Toyota. We appreciate it and look forward to working with you again in the future!

July 12, 2021

I knew Dado from 11 years ago when I was shopping for a Hybrid Highlander. I finally choose a Lexus RX 450H since the price was attractive. He congratulated me for a very good choice. When 2021 Rav4 Prim More

by changjxin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fariz -Dado Dadic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

A-1 Toyota responded

changjxin - thank you so much for taking the time to rate and review A-1 Toyota. We appreciate it and look forward to working with you again in the future!

July 09, 2021

I have leased/purchased all my vehicles from A1 for the last 13 years. I have never been disappointed. An enjoyable experience, excellent customer service! More

by sburke1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Wheeler, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wheeler, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fariz -Dado Dadic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Satinder (Sunny) Dhawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

A-1 Toyota responded

Thank you so much for your kind words and over 13 years of loyalty! We appreciate it and look forward to working with you again in the future at A-1 Toyota!

June 29, 2021

I recently leased a Prius Prime through A1 Toyota and had the best experience ever!! I want to thank Quincy and the rest of the staff that helped make the transaction smooth!! Hands down I would recommend More

by eeleon72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Crisafi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

A-1 Toyota responded

Thank you so much for your kind words! We appreciate it and look forward to working with you again in the future!

June 21, 2021

Above and beyond! We weren’t pushed to purchase anything extra but were informed about our options. Delivery was exceptionally fast! Everyone should buy from this dealership! More

by Okeys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Okeys responded

This experience was relaxing instead of making us anxious.

June 21, 2021

I recently purchased a used Toyota Rav 4 from A-1 Toyota. This is my second purchase from this dealership. Kevin Wright was the Sales Associate that helped me through this process. I would high recommend him More

by cmdegennaro
Recommend Dealer
Yes
Employees Worked With
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

A-1 Toyota responded

Thank you so much for your kind words! We appreciate it and look forward to working with you again at A-1 Toyota when it's time for your third vehicle!

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