Back

A Better Way Wholesale Autos

Naugatuck, CT

2.2
986 Reviews
A Better Way Wholesale Autos is a family owned and operated dealership located in Naugatuck, CT. Since 1999, we have provided top quality pre-owned vehicles at wholesale prices and superior customer service. We have grown to stock over 500 hand-picked cars, trucks and SUV's all priced thousands below current market value. Over 25,000 vehicles sold! We offer a variety of financing and extended warranty options for all credit tiers and budgets. With long-standing relationships with a lengthy list of national banks, credit unions and finance companies, our extremely high sales volume benefits you as we can provide desirable financing options that most used car dealers can't! We are a certified NAPA AutoCare Center, with ASE Certified Technicians, servicing all makes and models - foreign and domestic. Each of our vehicles undergoes a rigorous pre-delivery safety inspection to ensure it will be worry-free from the moment you pick it up. We also provide all levels of mechanical repair service on-site. From oil changes to engine and electrical issues, our experienced technicians will get your vehicle back to perfect working condition. Behind the scenes, we put many hours of work into purchasing 100+ new vehicles every week and assuring each one is priced to offer the best value available to the consumer. We take the guess-work out of your shopping experience and we can confidently say that we offer the lowest haggle-free prices and the largest selection you'll find. A Better Way Wholesale Autos regularly donates to various charities and local organizations including the Jessica Robinson Foundation, St. Jude Children's Hospital, local schools and police unions. We believe in giving back to the community that has helped us grow to become the state's highest volume pre-owned auto dealer. Visit us at 49 Raytkwich Rd. Naugatuck, CT, or call us at 203-720-5600 (866-494-2018 toll-free). We are conveniently located just minutes from Route 84 and Route 8.
Contact Dealership

49 Raytkwich Rd

Naugatuck, CT

06770

Directions

By Type

Showing 986 reviews

April 26, 2024

Scam artists avoid then at all cost they sell you messed up cars they say there's nothing wrong and it's warranty but they play you hard they won't cover you I bought a car from them worse mistake of my lif More

by Darthavenger360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Monell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Regan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thery Sanon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steeve Francois
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ciocca
1.0
This rating includes all reviews, with more weight given to recent reviews.
J Gorb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

A Better Way Wholesale Autos responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 10, 2024

I bought the car on Monday, and I made a big mistake, i did not check the tires too closely. I was reasured since they told me I had a 60-day guarantee. I went to a mecanic (a friend who wouldn't want to s More

by Nate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thery Sanon
1.0
This rating includes all reviews, with more weight given to recent reviews.
J Gorb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissi
Apr 14, 2024 -

A Better Way Wholesale Autos responded

Thank you for bringing this to our attention. If you'd be willing, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Apr 19, 2024 -

Nate responded

I gave you my contact privately a week ago. You also know who I am and have all my contact info. Of course, they never contacted me again after selling me the car and after the numerous complaints I have with them. Terrible after sale support. Be careful about this dealer, you could spend a lot of money after buying the car.

March 06, 2024

This is my third car I buy from Better Way, granted , these are used cars as such there are issues that need to be addressed. One characteristic that makes me return is that everyone is genuinely trying More

by Tony
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All involved
Mar 06, 2024 -

A Better Way Wholesale Autos responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Tony, and we look forward to working with you again.

February 14, 2024

We started the purchase of our vehicle from them back in August 2023. They sat on our deposit for 8 weeks before they finally had the car ready to go. Claiming lie after lie that parts were needed and then More

by KAT0715
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thery Sanon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ - Manager
Feb 17, 2024 -

A Better Way Wholesale Autos responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Feb 18, 2024 -

KAT0715 responded

I spoke with the General Mananger TJ on February 15th. He said he would speak to owner about reimbursing the $700 that it cost to fix the car. He said he would call me the next morning on February 16th to let me know what the owner said. It is now February 18th and I have heard nothing. Clearly JOE GORBECKI the owner of this dump establishment finds it perfectly ok to sell cars like this. I will be forwarding this to my attorney on Monday,

February 09, 2024

I DO NOT Recommend This Place To Anyone. I’ve been there so many times to fix a 2018 Nissan Rogue because the check engine light keep turning on and the best part of it all Communication is More

by char
Recommend Dealer
No
Employees Worked With
Paul Ciocca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tj
Feb 13, 2024 -

A Better Way Wholesale Autos responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 18, 2023

Experience was alright could’ve been a little better but the salespeople try their best More

by Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Scott
Dec 18, 2023 -

A Better Way Wholesale Autos responded

Thank you so much for your review, Jay! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing A Better Way Wholesale Autos!

November 29, 2023

I went to dealership and walked around and was never approached by anyone. I contacted them by email several times without a return call. I had planned to buy a car for cash and expressed that More

by wendy.m.guilavogui
Recommend Dealer
No
Employees Worked With
N/a- no one
Dec 03, 2023 -

A Better Way Wholesale Autos responded

We're sorry to hear about your experience, Wendy, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you wouldn't mind sending us a message with your contact information, we will be sure to reach out. Thank you for your time!

November 13, 2023

No response back from dealership. If you want to sell vehicle , this vw you had for a long time. Please contact me More

by rcorliss62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Monell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Regan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Thery Sanon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steeve Francois
2.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ciocca
2.0
This rating includes all reviews, with more weight given to recent reviews.
J Gorb
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

A Better Way Wholesale Autos responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 24, 2023

Drive 45 minutes, found a nice office area with friendly staff. However, they can’t help you unless you know what car you plan to buy. The guy I spoke to said, “we do things differently here. You tell me More

by Bob
Recommend Dealer
No
Employees Worked With
David
Oct 24, 2023 -

Bob responded

Drive 45 minutes, found a nice office area with friendly staff. However, they can’t help you unless you know what car you plan to buy. The guy I spoke to said, “we do things differently here. You tell me what car you want, I’ll go get it, and you can see it before you buy it”. I asked about several cars, and he told me they couldn’t accommodate me looking at multiple cars. I asked about a few specific cars from the website. Most were sold, a couple undergoing repairs, and despite looking for 2 cars, left without seeing anything. Big waste of time. They post great prices online, but seems like a bait and switch situation more than anything. Not the way to do business. How does one shop for cars you can’t see? No sense of customer service, and the whole business model seems very sketchy.

Oct 27, 2023 -

A Better Way Wholesale Autos responded

Bob, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 26, 2023

I should have paid heed to all of the prior negative reviews for this dealer. I sent 4 info regarding 1 particular Jeep and received an automated response reach time stating the car was available and More

by Johns_ted
Recommend Dealer
No
Employees Worked With
Johnny Monell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Regan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thery Sanon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steeve Francois
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ciocca
1.0
This rating includes all reviews, with more weight given to recent reviews.
J Gorb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

A Better Way Wholesale Autos responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Sep 30, 2023 -

Johns_ted responded

I sent 4 emails and made 2 calls to your sales department and as stated prior you told me the car I was interested in was mo longrr available. If you want to do something for me and others who were interested in the same car, stop posting it and sending automated emails saying its still available. It is still posted on Carfax and Autotrader as per the links below. It is the grey Jeep Patriot sport 2012 for $5495. This is nothing more than bait and switch. https://www.carfax.com/vehicle/1C4NJRBB3CD603480 https://www.autotrader.com/cars-for-sale/vehicle/689217315?city=Waterford&listingType=USED&listingType=CERTIFIED&listingType=3P_CERT&makeCode=JEEP&marketExtension=include&maxPrice=8000&newSearch=false&numRecords=25&referrer=%2Fcars-for-sale%2Fcars-under-8000%2Fjeep%2Fwaterford-ct%3FisNewSearch%3Dfalse%26listingTypes%3DUSED%252CCERTIFIED%252C3P_CERT%26marketExtension%3Dinclude%26numRecords%3D25%26searchRadius%3D50%26sortBy%3Drelevance%26zip%3D06385&searchRadius=50&sortBy=relevance&state=CT&zip=06385&clickType=listing

1
...