A&T Subaru

An excellent experience at A&T Subaru I have just recently purchased a '17 Outback from the staff at A&T Subaru. Every aspect of the transaction was informative, courteous and professiona I have just recently purchased a '17 Outback from the staff at A&T Subaru. Every aspect of the transaction was informative, courteous and professional. They couldn't make the car buying experience any better! More

Best car purchase experience ever Everyone at A & T was so helpful and made the car buying experience easy. Kevin was great to work with answering all my questions and going out of hi Everyone at A & T was so helpful and made the car buying experience easy. Kevin was great to work with answering all my questions and going out of his way to explain the changes from my former Forester. Stephen did a super job of guiding me through the features of my new car and giving me good tips on how to do things with the media components. I am glad to have my new car and would recommend to anyone to go to A & T. It was the friendliest, most helpful car buying experience I've ever had and I've owned many cars over the years. More

Bought a new car Chris took a real interest in my needs and was attentive to every detail, Nothing was too much trouble ifor him, Steven help me out with all the new Chris took a real interest in my needs and was attentive to every detail, Nothing was too much trouble ifor him, Steven help me out with all the new tech stuff. Which helped this old dog to learn some new tricks, And carol is so friendly and knowledgeable, always makes me feel like family, Overall a great staff of people working there, I'm planning to buy all my future cars there, More

A&T Subaru makes car buying a pleasant experience! This was our second purchase at A&T Subaru. We knew what we wanted going in, and it was a pleasure working with Sheila. She worked hard to find us the This was our second purchase at A&T Subaru. We knew what we wanted going in, and it was a pleasure working with Sheila. She worked hard to find us the exact vehicle (color/interior) we had our hearts set on, and the price was great! We did not have to spend hours at the dealership to complete the transaction; Danielle has everything set up so the financial process is a breeze, and Stephen was very helpful showing us the incredible Subaru technology! Subaru also invites you back in 14-45 days to answer any additional questions you might have while getting to know your new vehicle, and then gives you a $50 gas card for keeping this appointment! Buying our Subaru was an excellent experience all around! Thank you, A&T Subaru!! More

Great experience! We worked with Sheila from A & T and from the beginning it was an easy, comfortable experience. We love our 2017 Legacy! The closing process was the f We worked with Sheila from A & T and from the beginning it was an easy, comfortable experience. We love our 2017 Legacy! The closing process was the fastest, easiest and most informational I've ever experienced. My wife and I literally looked at each other afterwards and said "that's it?". It was a really great customer experience. More

Felt I was treated fairly My sales consultant was low-key and did not patronize me in any way. Which was a new experience in itself. He helped guide me to a particular model of My sales consultant was low-key and did not patronize me in any way. Which was a new experience in itself. He helped guide me to a particular model of Forester based on my needs and wishes. In the end, I felt he offered a fair price, explained to me where the pricing came from and then left me to get in touch if/when I was ready to close the deal. This was the most relaxed car purchase I have made, the dealership seems to have an enlightened attitude about not burning bridges, and I would recommend them. More

Best Value; best service; best product education Since 2003 this A&T's Subaru service has pleased me. For the last 5 years their sales support and product education has truly impressed me. Not only Since 2003 this A&T's Subaru service has pleased me. For the last 5 years their sales support and product education has truly impressed me. Not only did they quickly find me the best values/opportunities to satisfy an emergency experienced in 2014, they then continued to follow through on every promise and all services. I can personally recommend Sheila Springer and Loyda Rosario. More

Traded in my 2005 200K mile Forester for a 2017. Happy. Sales, financial and customer support people were great to deal with. Answered all my questions. Accommodated my needs for timing, delivery, financing Sales, financial and customer support people were great to deal with. Answered all my questions. Accommodated my needs for timing, delivery, financing. Very simply, just some good folks doing business that's 100 percent customer friendly. More

Great new car buying experience! We were apprehensive about buying a new car with the negotiating process, add ons, etc. that make it complex. However, after doing some research and We were apprehensive about buying a new car with the negotiating process, add ons, etc. that make it complex. However, after doing some research and contacting Sheila, we quickly arrived at a price we liked, and the process was very smooth from there on. Sheila found the car we wanted already en-route, and it came in within a week. The financing (0%!) process was easy and the paperwork fairly simple. Stephen did a great job explaining the newer technology in the car (our newest car was a 2004), and paired my phone before I drove off. Overall, very nice experience - low stress, and great service! More

Good Ol' Fashioned Friendly, Personal Attention On the way home from a bad experience at another dealership, we drove past A&T Subaru, where my wife had been getting her Foresters serviced, and I sa On the way home from a bad experience at another dealership, we drove past A&T Subaru, where my wife had been getting her Foresters serviced, and I said that we might as well go back and see what they have. When I entered the sales office, I looked around like being at a party where I did not know anyone. Tom Merritt stopped what he was doing and acted like a host. Still on guard from the previous dealership, I was ready to defend myself from typical sales badgering - but it did not happen. Tom was kind, patient, and interested in my vehicle needs. Even though it was late, he showed me two used Foresters and we test drove one to satisfy my curiosity - the other one was more of interest but beyond my means. Tom took the time to show me hypothetical financing for me to consider. I mostly wanted to find out what it was like to work with Tom and this dealership - it was a refreshing experience. The other unusual characteristic of this dealership was that every employee that passed by offered a greeting or acknowledgment of some kind. It was like being in a friendly small town were people treat others with courtesy and respect - almost like being in Mayberry (no Aunt Bea's pies, though). A couple of days later, Tom informed me that the sales manager offered a price reduction, which made the more desirable Forester more affordable. Poor Tom endured my relentless inquiries and excessive requests to allay my worries and satisfy my paranoia about buying a high mileage used vehicle. In the end, with a generous contribution from my wife, Tom and the finance manager, Tony Galinski, and likely others behind the scenes, made things work out so that I could purchase this Forester. So, they got a used vehicle off their lot and I got a decent used vehicle. I guess you could say it was a win-win. Overall, it was an unexpected, low-pressure, pleasant experience. If you are in the market for vehicle but want to avoid the typical sales experience, go talk with Tom Merritt - he is a nice, low-keyed, patient, and friendly person to work with. More