Acton Toyota of Littleton
Littleton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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We have used Littleton Toyota Service department for several years now... for both our Toyota's. Their staff have always been helpful, patient, polite, and efficient and we have always been very pleased several years now... for both our Toyota's. Their staff have always been helpful, patient, polite, and efficient and we have always been very pleased with the quality of the work performed ..... both regularly scheduled maintenance service as well as some instances where we've needed a specific problem addressed , sometimes on an "unscheduled" basis. Their customer waiting area and associated amenities also reflects their care for customer comfort. More
Both John and Joe were completely professional. John was attentive and informative throughout the process. I was appreciative of all the samll touches, thorough review of car details in heated garage, full attentive and informative throughout the process. I was appreciative of all the samll touches, thorough review of car details in heated garage, full tank of gas, 2 years free maintenance, refreshments... The Acton Toyota facility is very impressive and I look forward to having my car serviced and future purchases. More
I went in kicking some tires. I did not feel pressured at all. Steve came up to me and asked if I needed some help. I told him I was only looking. He did not seemed disapointed at all. He answered all m at all. Steve came up to me and asked if I needed some help. I told him I was only looking. He did not seemed disapointed at all. He answered all my questions and was patient as could be. I told him there was no way I was going to buy this month and he still was willing to spend time answering my questions. We went on a test drive of a new truck. What a machine. I could not believe how Steve knew so much about trucks. I have been driving trucks since he was probly a kid. He realy impressed me. He answered all my questions and told me what is new and up coming with Toyota. I told him I would be back in a few months when I knew I could buy. He said he would be here and feel free to stop by any time to test drive what ever I wanted to. This was unreal that he still had a smile after 2 hours and no sale. I left that dealer with a new found respect for car salesman. I will be back! Acton Toyota sales are like none other I have experienced. More
Great experience. At 48 yrs old - buying my first car from a dealer :) I hope it lasts and doesn't cost me an arm and a leg to keep up. (Everytime we bring in my wifes Scion we have to bring it in ag from a dealer :) I hope it lasts and doesn't cost me an arm and a leg to keep up. (Everytime we bring in my wifes Scion we have to bring it in again...) This 08 Prius is my fancyist car i've ever owned. I hope to up-convert to a plug-in aftermarket product soon. ... been wanting one (plug-in Prius) for many years now. am glad my 97 honda didn't pass inspection :) Thanks Tom. DM More
I had never come during business hours and was shocked at how pleasant and accommodating everyone was. I came with a small child and we were completely comfortable, fed, had plenty of space, access to the t how pleasant and accommodating everyone was. I came with a small child and we were completely comfortable, fed, had plenty of space, access to the toy room, etc. In all, it was a fabulous visit and confirmed the reasons I keep coming back to the dealership to get routine maintenance work done on my Highlander. I will always highly recommend Acton Toyota of Littleton to anyone looking for a car or for excellent service. More
It was the first enjoyable car buying experience of my life. People were professional and upfront about the price. The showroom and facility are beautiful and will make servicing the car a MUCH nicer ex life. People were professional and upfront about the price. The showroom and facility are beautiful and will make servicing the car a MUCH nicer experience. Acton Toyota really seems to know what they are doing. More
I recently purchased a toyota tacoma from Acton Toyota. My experience was exceptional. The professionalism and courtesy received from Tom Downing made the entire process enjoyable. Prior to visiting Acto My experience was exceptional. The professionalism and courtesy received from Tom Downing made the entire process enjoyable. Prior to visiting Acton Toyota, I had met with several area toyota dealerships. I chose Acton Toyota primarily based upon Tom Downing and his can do attitude. The fact that the Acton Team presented by far the most attractive package was realized only after I committed to Acton Toyota. Thank you for your support of the community in these times of tough economic challenges. Rgds, Tim More
So I really wanted to like this dealership - I really did... and many of my initial dealings with them were quite good. I saw a used car I was interested in, submitted a request for info online and bega did... and many of my initial dealings with them were quite good. I saw a used car I was interested in, submitted a request for info online and began corresponding with Gregg McHugh. He specifically asked me to email him before driving out to visit to make sure the car was there. We made an appointment on Saturday to see the car - and he wasn't there for my appointment. Not a huge deal, since it really didn't matter to me who I worked with. But, a little annoying after driving 40 mins from Boston. The person who ends up helping me feels pretty bad, then proceeds to find out that the specific car I came in for was gone. After some research, he determined it was picked up the night before (although technically "sold" a week earlier). Might have been nice to (1) update the website - the night before the car was still listed on Acton Toyota site; (2) call / email me to tell me the car was no longer available before I made the long trip out. Honestly, I don't think that there was any sleaziness at play here - I don't believe that they were trying to get me out there to sell me a different car. I just think it was poor execution - from a dealership that is known for it's great execution. They didn't have any other cars that interested me - and honestly, after such an initial disappointment, I would have thought they would have done anything to keep me happy. But the other car prices they had and offer on my trade-in ended up being much worse than from another dealership (only 10 mins from my house). More
Had a very positive and efficient experience with Leo at Acton - came in to see and drive the vehicle, then went home to do my research. They had priced it right at bluebook, though carfax suggested it was Acton - came in to see and drive the vehicle, then went home to do my research. They had priced it right at bluebook, though carfax suggested it was worth about $1000 less. We negotiated by phone and email, and Leo answered all questions about features and condition that were unclear, and what other fees would be involved so that I could negotiate an "all-in" price. The deal we cut was about $1200 under bluebook - probably fair to both of us. The paperwork was ready when I arrived and took about 15 minutes to complete (I paid cash). They plated and it was ready for me later that day. I teach negotiation for a living. They gave me straight answers and no surprises. Bravo. More
ACTON TOYOTA IS A DELIGHT TO VISIT AND A GREAT PLACE TO BUY A CAR.THEY HAVE A VERY HELPFUL AND FRIENDLY STAFF. I RECENTLY TRADED IN MY OLD SIENNA FOR A NEW SIENNA AND I WANTED A.W.D. CRIS JOHNSON WORKED W BUY A CAR.THEY HAVE A VERY HELPFUL AND FRIENDLY STAFF. I RECENTLY TRADED IN MY OLD SIENNA FOR A NEW SIENNA AND I WANTED A.W.D. CRIS JOHNSON WORKED WITH ME AND HELPED ME GET INTO THE CAR I WANTED WITH ALL THE OPTIONS AND ACCESSORIES I WANTED.HE WORKED HARD ANDGOT THAT CAR FOR ME AND HAD IT DELIVERED IN JUST A FEW DAYS. THE PRICE WE AGREED UPON WAS GREAT. I LOVE MY NEW SIENNA. WHEN I PICKED UP THE CAR, HE HELPED ME SET-UP THE BLUETOOTH PHONEAND SHOWED ME HOW ALL THE BUTTONS AND SWITCHES IN THE CAR WORKED. HE ALSO HAD ORDERED AND HAD SOME ACCESSORIES INSTALLED THAT I WANTED ON THE CAR. CRIS IS A TRUE PROFESSIONAL,AND THE ACTON TOYOTA TEAM WORKED WELL. I GOT MORE THAN I EXPECTED. I HIGHLY RECOMEND THIS DEALERSHIP TO EVERYONE I KNOW. THANK YOU ACTON TOYOTA FOR BEING THERE. More