Acton Toyota of Littleton

Our buying experience was great! Our needs were respected and appropriate options were offered. For once it was a pleasant experience. Our test drive covered a good array of road types. The lengt respected and appropriate options were offered. For once it was a pleasant experience. Our test drive covered a good array of road types. The length of time it took to complete the deal wasn't too bad. More

Wonderful experience. Price was below invoice so there was no reason to haggle. Salesman was able to close the deal with only one trip to the "man in the back room" and this was largely because they had q was no reason to haggle. Salesman was able to close the deal with only one trip to the "man in the back room" and this was largely because they had quoted me a price for a vehicle that actually had one more option than they realized (less than $50). Business manager experience was very low key (did not PUSH the add-ons/extended service, just made me aware of what was available). More

Our experience with Scott and Acton Toyota as a whole was very good; smooth, professional, friendly. Scott was friendly, informative and respectful. We appreciated the low-pressure respectful approach. very good; smooth, professional, friendly. Scott was friendly, informative and respectful. We appreciated the low-pressure respectful approach. It can be a bit stressful shopping for and buying a car - it is a big decision and alot of money, so we have always been very turned off by high pressure salespeople... It is sort of condescending to be subjected to pressure sales. With Scott and Acton T., nothing in our experience was uncomfortable or unpleasant. -Our questions were answered clearly and straightforwardly. -We feel that we got a good price. -Again, we were treated with respect and in a friendly manner. We heard good things about Acton T from a couple of friends & family, and indeed our experience was good as well. More

acton toyota....it is simply "the best"! i have been a acton toyota....it is simply "the best"! i have been a customer there for 13 years....my carolla is still going strong, but when it comes time to buy acton toyota....it is simply "the best"! i have been a customer there for 13 years....my carolla is still going strong, but when it comes time to buy a new car....acton toyota is my only choice! friendly and competent service always! i also like their rewards program. More

Took my car in for a 20K service. I expected to wait 1 to 1 1/2 hours. Nope - it took 35 minutes - & they were thorough & checked & did everything. They're friendly, helpful, polite, & favorably priced. When 1 1/2 hours. Nope - it took 35 minutes - & they were thorough & checked & did everything. They're friendly, helpful, polite, & favorably priced. When things will take longer than anticipated, they keep you updated. I have a Lexus RX350, & I don't go to the dealership because Acton Toyota can do the same things for a lot less money. Their guys are experienced, & they know both brands, Toyota & Lexus. Thank you Acton Toyota, you guys are great! More

I cant begin to express how much of a pleasure it was doing business with Acton Toyota! I was unfortunately in a situation where my 2 year old car had high mileage and was seriously upside down in value doing business with Acton Toyota! I was unfortunately in a situation where my 2 year old car had high mileage and was seriously upside down in value. I presented Jim with a nearly impossible challange of finding a way to get me out of my car, and into a new car that my wife could drive so that I could take her 07 4Runner (which we also purchased from Jim) After a few conversations back and forth, Jim finally contacted me with an unbelieveable deal that I thought was too good to be true. With out getting our hopes up, my wife and I walked into the showroom fully expecting to leave dissapointed and still in our old car. Instead, we drove out in a brand new fully loaded Venza AWD. I would recommend Acton Toyota and Jim Piazas to anyone and everyone! Jim's a relaxed low pressure salesperson, who you honestly feel like is actually trying to help you out, not clean you out (like the dealer I bought my old car from) My wife and I will be going back to Acton Toyota the next time we need to purchase a new car or truck. More

Our entire purchase and new car delivery was very well handled. Each person--reception,sales,business office, and shop staff--were friendly, helpful, and professional. As we walked about the dealership th handled. Each person--reception,sales,business office, and shop staff--were friendly, helpful, and professional. As we walked about the dealership the staff smiled, greeted us, asked if we needed help and so on. We have no idea whether we got the best price or not but we know that the overall experience could not have been better. Past experiences have caused us to look upon car purchasing as a very unpleasant event. Overbearing sales people, the "let me talk to my manager" routine, the "are you ready to buy" line were absent at Acton Toyota. Mr. Gormley was excellent in all aspects of the process. As a final service to us, we appreciated that he programmed our cell phone to operate through the Bluetooth system. We will certainly return for our service needs.N More

I expressed interest in a vehicle via the website on a Saturday morning. The dealership called me, and I scheduled an appointment to view this car that afternoon. I was met promptly when I arrived. The ca Saturday morning. The dealership called me, and I scheduled an appointment to view this car that afternoon. I was met promptly when I arrived. The car I had expressed interest in was cleaned and waiting in front of the show room. I took the car for a test drive, and then proceeded to negotiate a sale price with Kevin. We had a very courteous negotiation, and agreed upon a sale price relatively quickly. I picked the car up on Monday evening (which was Kevin's day off, which he had told me on Saturday), with the understanding the Title would be mailed to me and I could have the car inspected. It had not arrived by Saturday, so when I called Kevin he told me the Title was still at the dealership, so I had to return to Acton/Littleton (I live in Hopkinton) to have the car inspected and pickup the title. Overall, this was a small inconvenience, and I am very happy with the car and my experience with Acton Toyota. More

My 3rd car from Acton Toyota. Each time my sales experience gets better. The best yet so far was with Gregg McHugh who is on the Internet sales team. No BS, no pressure, great knowledge. Gregg makes experience gets better. The best yet so far was with Gregg McHugh who is on the Internet sales team. No BS, no pressure, great knowledge. Gregg makes you feel like he's really working for you (which he is). Takes care of everything so you can focus on getting the vehicle you want. I traded in a pretty new car (didn't care for a minivan, preferred to go back to a truck/SUV), and Greg never questioned my decision/choice. He went with it and got me the vehicle I wanted (a 2011 Toyota 4Runner). Every other salesperson at the 3 other dealerships I visited asked me why I was selling my new car. Does it really matter? Are they there to sell me a car or talk me out of it? I almost walked out of one dealership because the guy kept pressing me on that question. I was test driving Honda, GMC, and Acura, and other Toyota dealers. Gregg was by far the best. I have to say that part of my decision to buy a Toyota was Gregg, because I was leaning towards the Honda Pilot or Acura MDX. Suffice it to say, I will be recommending Gregg to all my friends. Professional, courteous, responsive (to phone and email messages), and just a great guy. Acton Toyota is very lucky to have him. More

This is the third car that my family has bought from Acton Toyota of Littleton. We always experience friendly and honest service. No pressure and you are treated like a customer...unique isn't it? I Acton Toyota of Littleton. We always experience friendly and honest service. No pressure and you are treated like a customer...unique isn't it? I strongly reccomend making Acton Toyota of Littleton your car dealer. More