Acura Columbus

The dealership location is prime. Great access to it. Cars presented on the lot and inside. For the most part polite and friendly sales associates, management. I worked with Gonzales Great access to it. Cars presented on the lot and inside. For the most part polite and friendly sales associates, management. I worked with Gonzales on one visit, with Sam McHale on another visit. Got back and spoke with Gonzales again and told him I haven't gotten any follow up calls from him. Anyways, I'd like to look at the Acura 2021. Test drove it on a Friday evening. Saturday morning I called to place a hold deposit on the car to hold it. When I came back sure enough sales rep or another person let the car be used by another person an had 30 plus miles on it. Mr. Cole and I spoke about this incident and Mr. Cole was able to resolve the issue, where Gonzales tried to suggest that I misunderstood the entire issue. I do not mean any harm to anyone ever, but I strongly believe Gonzales has to follow common sense and do what he says he would. A good opportunity for improvement. The best sales person was Mr. Sam McHale, very polite and professional sales representative, courteous and knowledgeable. He well deserved 10 stars. Mr. Adam Hannah really did a fantastic job processing all documentation for me and got me on the road in no-time! Car itself is amazing, great deal! Love every minute driving it! More

Francesco was awesome, very professional, knowledgeable about the car, and kept his word on all things asked and wanted for the vehicle! Even checked on me after leaving, and the following day! I recomme about the car, and kept his word on all things asked and wanted for the vehicle! Even checked on me after leaving, and the following day! I recommend Francesco for all your Acura needs, and can't wait to buy my next car from him!! Love my 2022 Acura! Thanks Francesco and the Entire Acura Team! Robinette Simpkins More

Tom Cole and Mike Shay were great to work with. Highly recommend this place. We would go back. Highly recommend this place. We would go back. More

Justin was great throughout the entire process! Very responsive and worked to get the best deal for me. Acura Columbus is charging MSRP while the other dealer in Columbus is marking up their cars. Very responsive and worked to get the best deal for me. Acura Columbus is charging MSRP while the other dealer in Columbus is marking up their cars. Acura Columbus has won my future business for this fact. More

Steve was great! Acura Columbus offered me the best deal I could find the first time. No hassle. Acura Columbus offered me the best deal I could find the first time. No hassle. More

Antonio was absolutely amazing. No pushy salesman pressure or annoying follow-up calls after the initial test drive. We conducted most of our business via text message which was sup No pushy salesman pressure or annoying follow-up calls after the initial test drive. We conducted most of our business via text message which was super convenient too. I would highly recommend working with Antonio if you're in the market for a new Acura. Super happy with my '22 MDX and the amazing customer service I received through the ordering process. I won't go anywhere else when considering a new or used Acura. More

Just purchased my first Acura- a 2022 RDX! ! Steve Ault made the process seamless and was very patient with all of my questions. He also maintained excellent communication as my RDX was being b ! Steve Ault made the process seamless and was very patient with all of my questions. He also maintained excellent communication as my RDX was being built. Adam Hannah, the Business Manager was excellent to work with. He spent a great deal of time with me by running numbers and providing options. The Sales Manager, Tom Cole also helped me with trading in my Honda. My experience at Acura of Columbus was by far the most positive experience with buying a new car I have ever had! They are a great team of professionals who place primary focus on the clients. FIVE stars for their customer service- coming from someone who also works in the sales/finance industry. Thank you, Steve, Adam, & Tom! More

Great customer service. I would recommend my advisor, knowledgeable and friendly. This was by far the best service I have received (considering my car had to go in the shop) I would recommend my advisor, knowledgeable and friendly. This was by far the best service I have received (considering my car had to go in the shop). More

Bought a RDX from this dealer. I worked with both Steve and Francesco. Great to work with. I worked with both Steve and Francesco. Great to work with. More

Acura service team is top notch, excellent communication and valet service. Much appreciated. Never disappointed. and valet service. Much appreciated. Never disappointed. More