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Acura Columbus
Dublin, OH
3,176 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun.
100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO!
Have questions? Give us a call, email or TEXT anytime!
Thanks,
John Connelly
Owner/Acura Columbus
johnconnelly@acuracolumbus.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 3,176 reviews
June 22, 2019
Service Center Honesty Car went in for an oil change and replace oil pan seal. Received a video from the dealership showing me that the seal did not require changing. That t Car went in for an oil change and replace oil pan seal. Received a video from the dealership showing me that the seal did not require changing. That the seal was still in good shape. It’s nice to see you can still trust some service centers. Thanks for being honest and saving me hundreds of dollars. More
by PLVELOSO
Verified CustomerEmployees Worked With
JIM CRUIKSHANK
June 20, 2019
Unexpected Service Delay and Cost Over the past 6 years I have experienced stellar service from all at the Acura Dublin dealership. It is for this reason i return for any and all servi Over the past 6 years I have experienced stellar service from all at the Acura Dublin dealership. It is for this reason i return for any and all service needed for my 2010 TSX. I called Ashely at the service desk regarding a locked on license plate. She shared that no appointment was needed. The release of the rusted on bolts could be drilled through upon arrival (likely curbside) and could be done by a mechanic upon arrival. As I met the curbside check-in team they shared that the plate removal would require a check in of the vehicle. Upon doing so I was informed that the plate removal and re-mount would take 30-60 minutes. Additionally I was informed that the cost of the service was $145.00. The service was completed 90 minutes after check-in. My hope for the future is accurate communication and a ball park quote before I arrive. I would have scheduled an appointment in advance for a drop off if I had been given more accurate info. The end result was excellent, as always. Quality work, good Tec service and a comfortable wait area. Just seeking improved service for all Acura Columbus customers. The dealership and the service oriented team deserves flawless customer experiences. More
by Wolf
June 20, 2019
Car Purchase Review This is a great dealership. From the time I walked in the door I was greeted. I appreciate the fact that I given the information I asked for as I am This is a great dealership. From the time I walked in the door I was greeted. I appreciate the fact that I given the information I asked for as I am a number person by employment. Other dealerships I went to instructed me to come back when they knew the discounts. My time is money and I was not sure what I was going to decide. Mr Hannah had no problem getting me the numbers I wanted to see and in the configurations I needed to see. He also said that the numbers may change if additional discounts apply. He listened to me and I did not feel the need to go back to the other dealership. My brother has purchased two other vehicles from this dealership. I know why he went back. They handle you well. More
by BEHTROTWD
Employees Worked With
Matthew Swartzmiller, Nick Myers, Adam Hannah
June 19, 2019
My first service at Acura Columbus was a great one! From the time I pulled up to the service center I was greeted in a friendly manner and attention given to why I was there. The service tech was very From the time I pulled up to the service center I was greeted in a friendly manner and attention given to why I was there. The service tech was very professional and made my appt. seamless. I was given a loaner car and was on my way to continue my errands . Thank you Acura Columbus!! More
by CindyO
Employees Worked With
June 17, 2019
Responsive and dedicated! I just bought a 2019 RDX from Acura Columbus. This is the 5th Acura I've purchased from this awesome dealer. This time around, I had done my research I just bought a 2019 RDX from Acura Columbus. This is the 5th Acura I've purchased from this awesome dealer. This time around, I had done my research and knew what I wanted. I worked with Steve Ault who was able to get me the car I wanted with my first choices for trim, color, interior color etc. Everyone there is friendly, professional and works hard to make the buying experience a good one! More
by BetsyB
June 11, 2019
If you are looking for good customer service, this is the pl In considering the purchase of a new car, I was deciding between a new Acura RDX and another brand. Both choices had good reviews for safety and comfo In considering the purchase of a new car, I was deciding between a new Acura RDX and another brand. Both choices had good reviews for safety and comfort. Only this dealership met my customer service criteria. They got the sale. More
by Yumpette
June 11, 2019
❤️❤️❤️❤️ We stopped over to have our MDX serviced and fell in love with the RDX. The staff is wonderful and very nice to work with. Adam Hannah is one of my fa We stopped over to have our MDX serviced and fell in love with the RDX. The staff is wonderful and very nice to work with. Adam Hannah is one of my favorite people. Awesome place to buy an Acura! More
by daring808
Employees Worked With
Other Employees :
Dwayne Turner , Chris Ticknor, JIM CRUIKSHANK, Adam Hannah
June 11, 2019
The easiest buying experience ever. Steve Hammond, and the whole team at Acura Columbus made the buying experience seamless and easy! I cannot place a higher recommendation. They’re gr Steve Hammond, and the whole team at Acura Columbus made the buying experience seamless and easy! I cannot place a higher recommendation. They’re great! More
by MaxDEck
Employees Worked With
Matthew Swartzmiller, Mark Savage, Steve Hammond, Adam Hannah
June 11, 2019
Accurate, Honest, and Thorough Acura Columbus knows Acura vehicles well. I trust them with my vehicle and appreciate that I am able to depend on honest answers and a go-to team. Acura Columbus knows Acura vehicles well. I trust them with my vehicle and appreciate that I am able to depend on honest answers and a go-to team. More
by BlessedOne
June 10, 2019
RDX 2019 Purchase Nick Myers made the experience of first time leasing easier. He was very helpful when showing the car and in finding the vehicle I wanted. Nick Myers made the experience of first time leasing easier. He was very helpful when showing the car and in finding the vehicle I wanted. More
by sjl
Employees Worked With
Brian Milliser, Nick Myers, Adam Hannah
