Acura Columbus

New headlight The service tech was very attentive and explained what they were going to. He explained the car was in good condition, but needed to replace tires at The service tech was very attentive and explained what they were going to. He explained the car was in good condition, but needed to replace tires at some point. More

New car purchase This is the second vehicle we have purchased from this dealership. We returned there because of pleasant, knowledgeable, high quality customer service This is the second vehicle we have purchased from this dealership. We returned there because of pleasant, knowledgeable, high quality customer service. The salesman did not pressure us and gave us information as we requested it. Previous experience over the past four years also proved what an excellent service department this dealership has. More

Received great service! As always, the staff were courteous and cheerful. The work was done quickly and efficiently. Along with my oil change and wiper blades, I received As always, the staff were courteous and cheerful. The work was done quickly and efficiently. Along with my oil change and wiper blades, I received a full report on the status of my vehicle, and a car wash, both without even asking for them! Acura Columbus service is second to none! More

Employees make the experience great Everyone in the service center has a great attitude. I ask a lot of questions or the same question, however people are so patient and explain again to Everyone in the service center has a great attitude. I ask a lot of questions or the same question, however people are so patient and explain again to me. An employee working with me collects Acura Hot Wheels and the cars are displayed in his work area. My 6 year old daughter asked him about his cars. He gave her a car, it made her day. She LOVES it and plays with it everyday. All of the employees in the building are so patient and calm with children and interact with them. I've been to establishments where employees are rude when children start asking questions or walk in different areas. More

Service A Todd was great as my service advisor. He followed up in a timely fashion and gave me the proper information I needed. I will be back for service again Todd was great as my service advisor. He followed up in a timely fashion and gave me the proper information I needed. I will be back for service again. More

Great customer service !!! I stopped by because my taillight was not working and Todd immediately assisted!!! Someone from the service department came out to do a quick ch !!! I stopped by because my taillight was not working and Todd immediately assisted!!! Someone from the service department came out to do a quick check to see exactly which lights were not working! Todd then had the car checked in to determine if it was a fuse! After 20 minutes it was determined that the service department needed more time and I was set up with a loaner so that I could go to a meeting!! Thanks More

Car purchase Very professional staff and comfortable dealership. My sales representative Dave MacDonald was very easy to work, never felt pressure and was very kno Very professional staff and comfortable dealership. My sales representative Dave MacDonald was very easy to work, never felt pressure and was very knowledgeable. I chose this dealership because of their inventory and I would highly recommend them to anyone considering an Acura. More

Great experience Our experience at Acura of Columbus was great we will definitely come back. The entire process was fast and efficient even though they were very busy. Our experience at Acura of Columbus was great we will definitely come back. The entire process was fast and efficient even though they were very busy. More

2015 MDX Transmission Continuing Issue Four visits, same issue which was recognized by techs but not by computer that is programmed by Honda. This is a convenient way for Acura / Honda to a Four visits, same issue which was recognized by techs but not by computer that is programmed by Honda. This is a convenient way for Acura / Honda to avoid fixing issue. As a many year Acura owner this has soured my ownership experience to the point I likely would not purchase another Acura. I cannot accept that a vehicle taking nosedives upon acceleration is "normal" for a $50,000 vehicle. In farness to the Dealership, I see this as a product issue which up to this point, Acura has no intention of correcting. More

Awesome job! It was my first time here and they made me feel so comfortable and got the work done to my car very timely. Will definitely be coming back! It was my first time here and they made me feel so comfortable and got the work done to my car very timely. Will definitely be coming back! More