Acura Columbus

Impressive I am normally skeptical about dealer service based on past experience. So to my surprise, this exceeded my expectations for service with a dealer from I am normally skeptical about dealer service based on past experience. So to my surprise, this exceeded my expectations for service with a dealer from scheduling my service appointment to pick up of my vehicle. More

Great experience. Buying and trading in our car was very efficient. Everyone made the process very simple with good explanations of everything. Reasonable prices on u Buying and trading in our car was very efficient. Everyone made the process very simple with good explanations of everything. Reasonable prices on used cars. More

Stress free car purchase I never expected a car buying experience to be so painless! I literally found my car on my lunch break and brought it home after work! Steve and Kyle I never expected a car buying experience to be so painless! I literally found my car on my lunch break and brought it home after work! Steve and Kyle went above and beyond to get me the car I wanted at the price I wanted! If you're in the market for a vehicle, I highly recommend Acura of Columbus! I'll be a life long customer! More

2016 MDX Tech Purchase We used to live in Delaware, Ohio and had previously purchased a MDX from Columbus Acura in 2014.. We currently live in Nicholasville, KY and we drove We used to live in Delaware, Ohio and had previously purchased a MDX from Columbus Acura in 2014.. We currently live in Nicholasville, KY and we drove back to Columbus Acura to purchase the MDX. More

Friendly, fair, and fast After spending an entire day at other dealerships, we are SO glad to have worked with Mike Shay and the Acura team. Mike is clearly knowledgeable and After spending an entire day at other dealerships, we are SO glad to have worked with Mike Shay and the Acura team. Mike is clearly knowledgeable and working with him was calming compared to so many others. He also just gives you the sense that he truly cares, and wants to see you happy with your decision. We will certainly be back, and will be recommending others! More

Great customer service I have to say that I was very impressed with Chris D. In the service department. He made scheduling the needed service for my car very easy and clearl I have to say that I was very impressed with Chris D. In the service department. He made scheduling the needed service for my car very easy and clearly explained the process. He went above and beyond what I expected in keeping me informed throughout the process. He also worked hard to get me the best value for the work I had done. Excellent customer service from Chris and the friendly staff at Acura Columbus! More

I am overwelmed with graditude, I am extremely happy. I leased my 2017 Acura RDX after a car accident and most likely going through PSD syndrome. I had specific conversation's and thought I new what I pur I leased my 2017 Acura RDX after a car accident and most likely going through PSD syndrome. I had specific conversation's and thought I new what I purchased. My color was not on the lot so another was not brought in for me. Do to keeping the price and payment in my range I think there was some miscommunication. I only starting to realize things were missing I thought I had on my car as I started asking questions on how to make it work. I was so upset that finding out I did not have the car I purchased. The service manager Larry asked me to make a list of all my concerns when I brought it in to do my oil change. He called me and asked me to have a meeting with them. I met with Heather, the General Manager; The Sales Manager, Brian; Larry the service Manager and Jon in the service department. They really listened to me. I had a better understanding of my car and all the options I have on my car that just needed help with settings and continued classes to help me understand how to change the settings. They took into account my other concerns and we came to an agreement. I am very grateful for the time and attention the staff took to resolve my concerns. I would recommend Acura of Columbus on 161 and 33. Ask for Ben, He helped me find my car and was very patient with me. Thank you, Darlene Stalter More

Prompt, informative, timely and professional. Acura Columbus has serviced my vehicles for 14 years. My service appointment was efficient and I was updated on the progress throughout. Waiting roo Acura Columbus has serviced my vehicles for 14 years. My service appointment was efficient and I was updated on the progress throughout. Waiting room is comfortable and accommodating. More

Friendly and efficient I scheduled service to repair a leak in the roof of my vehicle. The staff was timely, courteous, and efficient. The vehicle was ready within hours. I I scheduled service to repair a leak in the roof of my vehicle. The staff was timely, courteous, and efficient. The vehicle was ready within hours. I could not be more pleased with the overall experience. More

Service Center appointment went well! It's always good when things work the way they are suppose to. My service apointment at Acura Columbus was exactly that. From the on time appointmen It's always good when things work the way they are suppose to. My service apointment at Acura Columbus was exactly that. From the on time appointment to finishing at the exact time they said they would finish, this service appointment went off with out a hitch. More