Acura Columbus

Excellent customer service I am thrilled with how easy it was to work with Acura Columbus. They were awesome about my trades and timing. Really pleased with their service! I am thrilled with how easy it was to work with Acura Columbus. They were awesome about my trades and timing. Really pleased with their service! More

Thank you!! I want to thank the entire staff and service techs for getting my car out on the road safe. You did a great job getting my car in and out within a tim I want to thank the entire staff and service techs for getting my car out on the road safe. You did a great job getting my car in and out within a timely manner. Also, thank you for providing me with a loaner vehicle as well. I wouldn't have made it to work without you! More

Regular service appointment I'm always greeted warmly by everyone in the service area and the services are explained fully. The wait is reasonable, the waiting room very accommo I'm always greeted warmly by everyone in the service area and the services are explained fully. The wait is reasonable, the waiting room very accommodating and I leave with a clean car! Thank you to everyone in the service department! More

Outstanding Experience The buying experience at Columbus Acura was one of the best we've been through. Our sales person was very knowledgeable about the vehicle packages an The buying experience at Columbus Acura was one of the best we've been through. Our sales person was very knowledgeable about the vehicle packages and features. He patiently answered all of our questions without any pressure to buy. The purchasing process was smooth and easy, with a great partnership between the sales and financing folks. They also went to great lengths to show all of the after-purchase services the dealer provides, as well as what makes their dealership unique and special. We would definitely purchase another car here! More

Friendly people, great products and pricing! This was my second used Odyssay purchase at this dealership and the second time I have driven away completely satisfied. The sales staff were friendl This was my second used Odyssay purchase at this dealership and the second time I have driven away completely satisfied. The sales staff were friendly and available (Big plus in my book!). The support people throughout the process were equally well trained and helpful. The service department was asked to be involved for small item and even they were able to exceed all expectations. Even if shopping used cars you owe it to yourself to stop by and let Steve and all the staff show you what they do best. More

Initial problem not fixed...again. Each of the two visits resulted in having to return as problem was not corrected during first visit. Started with a very poor paint repair of a small Each of the two visits resulted in having to return as problem was not corrected during first visit. Started with a very poor paint repair of a small chip which had to be corrected by having the entire bumper painted on a brand new vehicle... Simple brake pulsation required a return trip as well as attempted repair di not correct problem. More

Great experience at Acura Columbus, Ohio Bill Green represented Acura Columbus in a very professional, kind and helpful manner! Recommend him and dealership when purchasing your next vehicle Bill Green represented Acura Columbus in a very professional, kind and helpful manner! Recommend him and dealership when purchasing your next vehicle. Kyle Duncan's help with financing was efficient and painless. Thanks for positive car purchasing experience! More

†Positive, Straight-Forward, Pleasant Transaction My search for a new vehicle started six weeks prior to my purchase two weeks ago. The search started with the popular, current internet based searche My search for a new vehicle started six weeks prior to my purchase two weeks ago. The search started with the popular, current internet based searches to include TrueCar, Carvana, KBB, Edmunds, etc. I started looking for a particular vehicle and gathered all available comparisions. I test drove numerous vehicles. The search parameters returned a hit on a used vehicle at Acura Columbus. I reached out to them and received a response from Adam Hannah within minutes of my inquiry. I set an appointment to view the vehicle but had to cancel due to work commitments. Adam was professionally helpful and not the least bit pushy in identifying a new time to visit. I had to cancel again. Adam was again professional including offering to bring the car to me. On a Saturday I advised Adam my wife and I would be in and told him I had limited time. Adam had the target car and another car ready for my inspection by pulling them both to the front of the lot, started and air conditioning on. My wife and I entered the backseat (not for what you may think) to check the legroom for our teenage boys. Sometimes three teens have to sit in back if we dont take the SUV so we asked Adam to serve as our third teenage sit-in. We test drove. We liked. We left seeking to compare one additional car. We called Adam back, largely because we liked the vehicle, but nearly as much because we liked Adam's professional, straight-forward, pleasant approach. Adam's accomodating manner to listen to our search parameters, assist, not be pushy, and to concentrate on our desires, lead us to telephone him, agree to a price and turn around before we looked at other vehicle. Financing was an option presented. Kyle Duncan was superb in explaining the terms and we selected a financing option that gave us a better transaction experience yet still pay off vehicle by end of calendar year. I highly recommend working with Adam Hannah. There were several others at the dealership who were equally pleasant such as the detail men who prepped the car for final delivery (I forget their names but was impressed by how efficient and caring they worked). I would seek the best deal and permit Acuara Columbus to make a reasonable offer. More

Nicely done Took my car in for standard service and some owner-caused damage. They completed the work on time (for the most part - one of the replacement parts di Took my car in for standard service and some owner-caused damage. They completed the work on time (for the most part - one of the replacement parts didn't arrive on time - but that's on FedEx). They completed the work and did it under the estimated costs. It's nice to get a bill smaller than you expect. Thanks to Jami for knowing how to set expectations and Zach for getting it in on time. More

Top Service!!!!!!!!!!!!!!! I could not have received any better service from the moment I drove in to my leaving the property. All the members were so receptive. I could not have received any better service from the moment I drove in to my leaving the property. All the members were so receptive. More