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Acura Columbus

Dublin, OH

4.9
3,180 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 3,181 reviews

July 19, 2023

Matt did a great job. Very knowledgeable about the MDX. Answered all of my questions. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vaughn Lockett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Williams
Aug 02, 2023 -

Acura Columbus responded

I am glad that Matt could help! We appreciate the opportunity. Thanks, John Connelly Owner/Acura Columbus

July 18, 2023

Best place to be great customer service and they always offer you a good deal the service Department top notch More

by fatha.bousso
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Acura Columbus responded

Thank you so much — very nice! Greatly appreciated. Thanks, John Connelly Owner/Acura Columbus

July 18, 2023

Great service department, prompt, courteous, and a great sales staff makes you want to come to the dealership More

by Manofsteel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Acura Columbus responded

Thank you Man of Steel! I am glad Zach could help and thanks for being our customer! - John Connelly Owner/Acura Columbus

July 18, 2023

Always friendly staff, communication is excellent each time I take my car in for service. The entire process makes you feel like they truly know what they’re doing and that they truly want you to be pleas More

by Kimsmalley7823
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Acura Columbus responded

Thanks Kim — that is all very nice and really appreciated! We appreciate having you as our customer and your trust in us. Thanks, John Connelly Owner/Acura Columbus

July 17, 2023

Very clean friendly dealership. Didn't feel pressured at any point during the car buying process. The whole family came (including 2 toddlers) and Acura Columbus handled our purchas More

by Jacksontravis80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Acura Columbus responded

Thanks for the recommendation! Very nice and greatly appreciated. I am glad Greg, Jon and the team could help. Thanks, John Connelly Owner/Acura Columbus

July 16, 2023

I was told it would take 4-5 hours to work on my car. Then was told it would be completed 8.5 hours later. It still needed another 45 minutes more. Disappointed that I drove there to pick my car up and i More

by janetsdoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

Acura Columbus responded

I apologize! You are right. Our service manager will be in touch. Definitely a miscommunication on the timing and we should have been better with the status update once we realized that the work would take longer. - John Connelly Owner/Acura Columbus

July 15, 2023

Loved my salesman, Vaughn. Made it easy and knew his stuff. Will be back!! Go Acura Dublin. More

by Doc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vaughn Lockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Acura Columbus responded

I am glad to read on Vaughn — I agree with you! Thanks for taking the time to write. - John Connelly Owner/Acura Columbus

July 14, 2023

We are new to Acura/Honda cars since buying this used Acura vehicle in late 2022. It is a classy looking vehicle but we did not have much knowledge base on its performance. We always heard Honda have a g More

by Tama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Acura Columbus responded

Glad we could fix it! Great to read on Jami - she is awesome! Thanks, John Connelly Owner/Acura Columbus

July 13, 2023

Excellent service, really appreciate the washing and cleaning of my vehicle. The pickup service is just so convenient! Thank you Acura of Columbus. More

by Elyshe91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Acura Columbus responded

Thanks! I am glad you like it! Have a great weekend. - John Connelly Owner/Acura Columbus

July 11, 2023

Excellent service. Well organized, professional and friendly. Very good explanation of how to use the car’s technology. Jonathan and Steven were a pleasure More

by Docg6100
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Acura Columbus responded

Thank you very much! I am glad Steve and Jon could help. I am glad all went well. Thanks, John Connelly Owner/Acura Columbus

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