Acura Columbus

Everyone I came in contact with, understand & demonstrate great customer service. Larry, Jami & Adam all made sure my issues were addressed & followed up with me accordingly. great customer service. Larry, Jami & Adam all made sure my issues were addressed & followed up with me accordingly. More

Once again, Larry and Jamie did an outstanding job, theywent out of their way to create a very happy customer theywent out of their way to create a very happy customer More

The workers here are amazing and they got great cars. Vaughan was my rep and he was the best rep I’ve ever encountered with when I first got there to check out the car I wanted he asked me if I would lik Vaughan was my rep and he was the best rep I’ve ever encountered with when I first got there to check out the car I wanted he asked me if I would like a drink or a snack before I test drive it. He did a full walk around and showed me how everything works in the car and how the features are he definitely looks out for the customer he tried to help me out as much as he could with the price of it and it was a really smooth quick process he had me in and out I would definitely recommend coming here if you want a good quality reliable service car. He had it completely cleaned serviced topped off on everything. The financer was also really nice and patient and helped the best he could. More

I had a seamless and enjoyable experience working with Matt, his manager and Adam in Finance. They made it simple and found the car that I wanted quickly. Matt, his manager and Adam in Finance. They made it simple and found the car that I wanted quickly. More

The service was ok however I just had a flat tire. It was late in the day when my vehicle was towed in but the dealership had zero loaner cars?? They did offer me a ride home however that wasn't the i It was late in the day when my vehicle was towed in but the dealership had zero loaner cars?? They did offer me a ride home however that wasn't the issue. What about the next day, People do work and have other places to go. I felt for the price of the new car, a loaner car while mine was being worked on should have been the bare min. Then the next day I was advised they were unable to get my replacement tire. I understand shipping delays and so forth but again why not pull a tire from a new vehicle and replace it one the ordered tire came in? Then I'm also back in the beginning situation no ride no way of getting around. When my tire did finally come in the 2nd day I arrived to pick up my car and they couldn't even wash it?? I have purchased Acura's in the past. My last Acura was a 2009 and when I took it into a dealer different from where I bought the car when it was new I was treated very well in NC and TN. Given a loaner when I needed it, car was washed and vacuumed every time I had it worked on but not here. I buy a brand new car and It couldn't even be washed? The salesman was very nice when I bought the car and based on what he told me I was going to be taken care of from that moment on however when the first time came to have any type of service done I felt this dealership came up short compared to my previous dealership where I lived. The only great part was the fact I had purchased the wheel and tire protection with the vehicle and it was covered under the warranty. More

Great service and great selection. They were the only dealership with the expect model we wanted. Closing was a breeze and they offered a nice discount against the competition. They were the only dealership with the expect model we wanted. Closing was a breeze and they offered a nice discount against the competition. More

This was my first experience with this dealership. Everyone was kind, curious and very helpful. Their knowledge of what needed to be done was awesome. They went above an beyond to ensure I was happy w Everyone was kind, curious and very helpful. Their knowledge of what needed to be done was awesome. They went above an beyond to ensure I was happy well taken care of in a timely fashion. Thank you so much!! More

Steve and the other staff made the experience very smooth. Overall a great experience! Thanks! smooth. Overall a great experience! Thanks! More

Acura of Dublin has been my trusted source of routine auto maintenance since I have moved back to Columbus. Their customer service is always top notch. auto maintenance since I have moved back to Columbus. Their customer service is always top notch. More

Quality friendly service. Easy scheduling and service completed in a timely fashion. Been going here for years. Easy scheduling and service completed in a timely fashion. Been going here for years. More