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1,157 Reviews of Acura Columbus - Service Center
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May 01, 2024
We love the Acura of Columbus Service department! They have wonderful communication (love the texting feature), they are honest, helpful and so easy to work with! We adore Jami! She is the absolute They have wonderful communication (love the texting feature), they are honest, helpful and so easy to work with! We adore Jami! She is the absolute best! More
by Rebecca
Employees Worked With
Helpful May 01, 2024
Genuine, helpful, responsive, and fast. Dropped car off for oil change, took about 40-45min like they said. Dropped car off for oil change, took about 40-45min like they said. More
by Kevin O.
Employees Worked With
April 30, 2024
The Acura Columbus service department has continued to exceed my expectations. They really go the extra mile to help their customers. I can’t thank them enough. exceed my expectations. They really go the extra mile to help their customers. I can’t thank them enough. More
by stanfordr
April 29, 2024
Incredible service by every measure. I give Acura Columbus my highest praise. I would not consider taking my car anywhere else. I give Acura Columbus my highest praise. I would not consider taking my car anywhere else. More
by MDXOWNER
Employees Worked With
April 23, 2024
Worst customer service, which is shocking because this is Acura and not a Hyundai dealership. Most rude and unfriendly people I have seen at a car dealership. Slow and avoidant in their responses to my texts Acura and not a Hyundai dealership. Most rude and unfriendly people I have seen at a car dealership. Slow and avoidant in their responses to my texts/questions. I walked into the dealership, and without a hello or hi, they ask me with a straight face - "What you need?" More
by Sam
Employees Worked With
April 23, 2024
I needed a quick tire repair and Acura Columbus got me in and out quickly before our trip out of town. The local tire dealer wanted to sell me new tires instead Acura Columbus saved me $300 and lots of time and out quickly before our trip out of town. The local tire dealer wanted to sell me new tires instead Acura Columbus saved me $300 and lots of time. Kudos to the guys in the service department for their excellent work. More
by Rickeurich
Employees Worked With
April 20, 2024
Great people and great place to get your car serviced. Very accommodating and helpful. Knowledgeable and understanding staff Very accommodating and helpful. Knowledgeable and understanding staff More
by Sjetty
Employees Worked With
April 20, 2024
Great people, staff are very friendly and efficient. Knowledge and explain things easy to understand. No pushy and do things that are needed. Helpful and accommodating in scheduling appointments Knowledge and explain things easy to understand. No pushy and do things that are needed. Helpful and accommodating in scheduling appointments More
by Sjetty
April 18, 2024
All the service department employees were very helpful. They finished the work on the car in the estimated time. We were given a courtesy car to use while our car was being serviced. They finished the work on the car in the estimated time. We were given a courtesy car to use while our car was being serviced. More
by kittydalrymple8
April 17, 2024
The staff here go above and beyond! Very responsive, always happy to answer any questions and provide details so that I’m fully aware of the services being done to my car. Very responsive, always happy to answer any questions and provide details so that I’m fully aware of the services being done to my car. More
by Aly
