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Acura Columbus - Service Center

Dublin, OH

4.9
1,276 Reviews

1,276 Reviews of Acura Columbus - Service Center

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August 08, 2023

Service was completed sooner than anticipated. Todd was completely professional and kept us informed through text messages. More

by Chuck
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Acura Columbus responded

Sooner is good! I am glad Todd could help and that you were able to text with him. Thanks, John Connelly Owner/Acura Columbus

August 07, 2023

We enjoy our mdx and our service there. Your team is always friendly and professional thank you for everything More

by Mittens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Acura Columbus responded

Thank you for trusting us to help! Very nice of you to write - we appreciate it. - John Connelly Owner/Acura Columbus

August 05, 2023

Every thing was easy and fast. They did a great job as always. Thank you. More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

Acura Columbus responded

Easy and fast - perfect!! Exactly what we want. Thanks, John Connelly Owner/Acura Columbus

August 05, 2023

The service team bends over backwards over the years. I bought a second MDX because of the stellar service team, they are excellent! More

by talbotschick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

Acura Columbus responded

Thanks! I shared this with everyone at the store — exactly what we want. Greatly appreciated! - John Connelly Owner/Acura Columbus

August 04, 2023

Professional and attentive this dealership service center has done a great job servicing my 2015 MDX. Seems to be no unnecessary services pushed and service is done in a reasonable time. More

by battig43085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

Acura Columbus responded

Very nice- thank you! We appreciate your kindness. Thanks, John Connelly Owner/Acura Columbus

August 03, 2023

Everyone worked really hard to find the issue and finally did! I very much appreciate More

by jpatacca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Acura Columbus responded

Very nice of you to say - greatly appreciated! Thanks, John Connelly Owner/Acura Columbus

August 03, 2023

I text about a tire leak yesterday evening and John text me back at 11:30 pm. Who is still working at 11:30 pm? I was so happy that he was able to get me in the very next day and in less than 24 hours, the More

by jacey326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Acura Columbus responded

Good news! I am glad all went well. Also - you are right - I need to get to bed earlier! Thanks, John Connelly Owner/Acura Columbus

August 01, 2023

Service received yesterday. Team did a great job despite their system being down! Always appreciate your efficiency and commitment to your customers! Thank you! More

by Diane4osu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Acura Columbus responded

Thanks for your patience! Very glad to have your support! Thanks, John Connelly Owner/Acura Columbus

July 31, 2023

As always a great experience in this location. Employees are professional and take good care of the customer and their cars. Highly recommended, five stars. More

by fabrikausa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
Jul 31, 2023 -

Acura Columbus responded

Thanks for the recommendation - we appreciate it! I am glad Terry and Zach could help. Thanks, John Connelly Owner/Acura Columbus

July 31, 2023

Great customer service and support. Purchased several cars here and it has been a quality dealership. More

by Ljw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Acura Columbus responded

Thanks for trusting us! We appreciate it. - John Connelly Owner/Acura Columbus

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