Acura Columbus - Service Center

Thank you for the service! ! The service center is always very efficient and friendly. Just wish the car wash wasn’t always broken. ! The service center is always very efficient and friendly. Just wish the car wash wasn’t always broken. More

Very good! Clayton was super and kept me informed while my mdx was in the shop. Clayton was super and kept me informed while my mdx was in the shop. More

The use of Lyft was amazing. It helped plan our day with the car in the shop. It helped plan our day with the car in the shop. More

The service department is the best. Everyone is super helpful and very professional. The staff is knowledgeable, friendly and experts in their field. Everyone is super helpful and very professional. The staff is knowledgeable, friendly and experts in their field. More

Service dept was very helpful & kept me informed on everything going on with my TLX. So polite & courtesy too everything going on with my TLX. So polite & courtesy too More

Bought our first Acura in 1986 from your dealership and have owened Acura ever since. I don’t even consider any other brands I am 91 now and so don’t drive a lot. My 1918 rdx has only 23000 miles. This i have owened Acura ever since. I don’t even consider any other brands I am 91 now and so don’t drive a lot. My 1918 rdx has only 23000 miles. This is probably my final vehicle. Thanks acura More

Communication was great. I was always aware of what was going on with the car. I really appreciate being kept in the loop. I was always aware of what was going on with the car. I really appreciate being kept in the loop. More

I have been using this dealership and service department exclusively for the past 25 years. I wouldn’t think of going anywhere else for purchasing or servicing a car. Yesterday was no different with excelle exclusively for the past 25 years. I wouldn’t think of going anywhere else for purchasing or servicing a car. Yesterday was no different with excellent service that was informative, helpful, understanding, and kind. In today’s world were so many things are not right, John Connelly and his team of dedicated professionals, including Kristi Thornton - service manager, (who has been there for me for most of those 25 years) and Jaimie, the service advisor, (who has traveled this journey with me the past few years), have been wonderful. I would recommend them, and this dealership, highly and without any reservation or hesitation. Thank you for uncommonly great service on every level in a world where great service is anything but common!! More

The best Acura dealership in the area, outstanding service by Clayton and his team, always being proactive resourceful to keep our cars in perfect condition. service by Clayton and his team, always being proactive resourceful to keep our cars in perfect condition. More

This was my first time actually dropping off my vehicle for service usually I use your concierge service. I will say the signage for the service department was not very clear. I’m used to the service cente for service usually I use your concierge service. I will say the signage for the service department was not very clear. I’m used to the service center where you pull up to the doors and drive in. I was rather confused of how the process worked. There didn’t seem to be adequate signage. On top of the lot being very congested. The rest of the process went well. Clayton was very helpful and informative. More