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Acura Columbus - Service Center

Dublin, OH

4.9
1,281 Reviews

1,281 Reviews of Acura Columbus - Service Center

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March 04, 2025

My experiences at Acura Columbus have always been pleasant. In sales and service you are treated as a valued customer. I believe them to be a fair and honest business establishment. More

by crbtsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Acura Columbus responded

Very nice! Thank you for the kind words. We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

February 28, 2025

I’ve been a customer for years and appreciate the service department especially Jamie she’s great. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Acura Columbus responded

Thanks for your trust in us and Jami - we greatly appreciate it! Thanks, John Connelly Owner/Acura Columbus

February 27, 2025

Corporate paint warranty unacceptable, dealership level helped out. We plan to change to another brand More

by Jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Acura Columbus responded

Glad we could help out at our level — wish we could do more. Please know we are here if you need us. - John Connelly Owner/Acura Columbus

February 20, 2025

They have good service, nice people and finished me on time, my visit went so smooth! More

by Roula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

Acura Columbus responded

Glad it went smooth! Thanks for taking the time to write. Have a good weekend. - John Connelly Owner/Acura Columbus

February 15, 2025

Efficient, friendly service. No surprises. Nice waiting room. They complete the work ahead of schedule More

by johnkellyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Acura Columbus responded

Very nice - thank you! We appreciate it. Glad the visit went well. - John Connelly Owner/Acura Columbus

February 11, 2025

Thank you for the service! ! The service center is always very efficient and friendly. Just wish the car wash wasn’t always broken. More

by jenernst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Acura Columbus responded

Me too. The pipes bursting was not a great day. Glad we could service your car though. Thanks for writing. - John Connelly Owner/Acura Columbus

February 07, 2025

Very good! Clayton was super and kept me informed while my mdx was in the shop. More

by Njcleland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

Acura Columbus responded

Good news! I am glad Clay could help. Thanks, John Connelly Owner/Acura Columbus

February 06, 2025

The use of Lyft was amazing. It helped plan our day with the car in the shop. More

by Seemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

Acura Columbus responded

Glad the ride helped! Thanks for taking the time to write. - John Connelly Owner/Acura Columbus

February 02, 2025

The service department is the best. Everyone is super helpful and very professional. The staff is knowledgeable, friendly and experts in their field. More

by VerRonica9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Acura Columbus responded

So nice - thank you! Thanks for taking the time to write - we appreciate it! - John Connelly Owner/Acura Columbus

January 30, 2025

Service dept was very helpful & kept me informed on everything going on with my TLX. So polite & courtesy too More

by djmo20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Acura Columbus responded

Good news! Thanks for taking the time to write. We appreciate it! Thanks, John Connelly Owner/Acura Columbus