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Acura Columbus - Service Center

Dublin, OH

4.9
1,281 Reviews

1,281 Reviews of Acura Columbus - Service Center

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November 01, 2024

The quality of service was absolutely excellent. Initially their pricing was wrong, and the value of service was underestimated; because of this, the service representative offered a coupon due to t More

by KBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Acura Columbus responded

Thank you and I am glad Todd was able to help. We appreciate your trust. - John Connelly Owner/Acura Columbus

October 21, 2024

I took my '23 TLX in for service. The service department was quick, and efficient. The waiting room was comfortable and had lots of drink choices to choose from. More

by jjmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Acura Columbus responded

Very nice! Thank you so much for sharing. Have a great week! - John Connelly Owner/Acura Columbus

October 08, 2024

Very courteous and prompt service Got me in and out in the allotted time Very helpful More

by Cjkikta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Acura Columbus responded

Good news! I am glad to read this. Thank you! - John Connelly Owner/Acura Columbus

October 08, 2024

Service is performed based vehicle requirements with explanations about is being done and why. The work is completed when promised. Loaner vehicles are easy to arrange when necessary. If there is an urg More

by zpdlin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent House
Oct 09, 2024 -

Acura Columbus responded

Very nice — thank you for taking the time to write. We appreciate it! Thanks, John Connelly Owner/Acura Columbus

October 02, 2024

Acura of Columbus knocked it out of the park again. Communication is spot on. They make sure I’m informed, comfortable and they over deliver. More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry
Oct 02, 2024 -

Acura Columbus responded

Love this review - thanks! - John Connelly Owner/Acura Columbus

September 30, 2024

Excellent service! Was an emergency and was able to bring in my vehicle on short notice. More

by pwalton.wbyf7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Acura Columbus responded

Sorry about the emergency, but glad we could help! Thanks, John Connelly Owner/Acura Columbus

September 28, 2024

Fantastic team members, very helpful, maintains time. Wonderful service always! I am delighted in servicing my car from Acura Columbus. More

by rrajat_c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent House
Oct 02, 2024 -

Acura Columbus responded

So nice! Thank you. We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

September 26, 2024

Entire staff from sales team, finance and management team. Amazing will always buy from acura columbus More

by Derrick Price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Acura Columbus responded

Wow - thank you! We really appreciate your kindness. Thanks, John Connelly Owner/Acura Columbus

September 26, 2024

Great technicians ! ! Very knowledgeable and professional. They need to be given raises and bonuses! Thanks More

by dkarr187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Acura Columbus responded

Good advice! Thank you! - John Connelly Owner/Acura Columbus

September 22, 2024

My tire needed repaired, they got me in same day and also did the oil change which I had scheduled a few days later. Great service ! More

by Northcindy20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Acura Columbus responded

Excellent - very nice! I am glad Todd, Jami and Hayley could help. Thanks for taking the time to write. - John Connelly Owner/Acura Columbus

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