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Acura Columbus - Service Center

Dublin, OH

4.9
1,311 Reviews

1,311 Reviews of Acura Columbus - Service Center

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November 10, 2018

Service team did a great job getting my car In and running quickly and the hours are great for my schedule. I feel confident that problem is solved and my ca More

by coavision1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Rattan
Nov 14, 2018 -

Acura Columbus responded

Thanks for giving us the opportunity to work on your car. I hope all is well. - John Connelly Owner/Acura Columbus

November 09, 2018

Very friendly & quick Everyone was friendly & it was very quick and they were very thorough. They offered a waiting room with coffee and food. There are cameras available t More

by LCOLLIER238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Acura Columbus responded

Thanks! I like the cameras also. I am glad you had a quick visit. - John Connelly Owner/Acura Columbus

November 07, 2018

Excellent service departmen The service advisors and entire department is extremely helpful with describing the suggested repairs and/or service recommend. The service advisors a More

by LSLICKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Nov 14, 2018 -

Acura Columbus responded

Awesome to read about our Service team. Your words are greatly appreciated! Thank you very much. - John Connelly Owner/Acura Columbus

November 06, 2018

Great people. Good timing Not sure what else you want me to say. Very good experience and the people are great!!! Oh boy now this is becoming a pain. Might want to re-conside More

by jfboland1
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Acura Columbus responded

Thanks for the review — sorry about the 25 word minimum. I appreciate the effort! It does mean a lot to us. Thank you for giving us the chance to work on your car. - John Connelly Owner/Acura Columbus

November 06, 2018

Detail I had an appointment scheduled i dropped the car off. When I was told it was ready to pock up I went and got it, I found some of the work they were su More

by bmw4u2a
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Benjamin King
November 05, 2018

Repair of LKA Top grade service. Excellent diagnosis of unusual problem. Offered unrequested loaner. Kept me informed. Allowed pickup of car on a sat foitball a More

by TJT422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Nov 06, 2018 -

Acura Columbus responded

I am happy to read that Jim could help! Thanks for the opportunity. - John Connelly Owner/Acura Columbus

November 02, 2018

Alignment Stoped in for alignment. The staff was very professional and pleasant to work with. I enjoyed the notification of discovered issues from the multipoin More

by MIKE_BARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Acura Columbus responded

Excellent. I am glad the multipoint inspection was a benefit. That's what we want! Thanks for stopping in. Thanks, John Connelly Owner/Acura Columbus

November 01, 2018

Columbus Acura - Top Notch! Incredible service, very professional and credible. Wonderful first experience. Communication and accuracy was very much appreciated. Ability to ge More

by ANDYHIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Acura Columbus responded

Thanks for giving us a try! Welcome! Thanks, John Connelly Owner/Acura Columbus

November 01, 2018

A Well Run Operation This is a good service dealership to have your car maintained. Everyone was very courteous especially Todd who went over my car's condition with me. More

by rlwead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Garrett
Nov 06, 2018 -

Acura Columbus responded

Thanks for the compliment! That means a lot to all of us. I really appreciate it. - John Connelly Owner/Acura Columbus

November 01, 2018

Service call on 2012 Acura Had an excellent service call with quality work completed in a timely manner.They completed a lube, oil, filter, and brake fluid change and checked wa More

by LARSON.4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Acura Columbus responded

I am glad all went well! Thanks, John Connelly Owner/Acura Columbus

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