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Acura Columbus - Service Center

Dublin, OH

4.9
1,157 Reviews

1,157 Reviews of Acura Columbus - Service Center

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April 19, 2018

Efficient and Quick Service Went in for a diagnostic for my keyless remote slot mechanism, and the issue was quickly diagnosed. Parts were ordered, the repair appointment was mad More

by AHIDAKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2018 -

Acura Columbus responded

Thanks for writing this very nice review. It is greatly appreciated. I am glad Clayton, Todd and Zach could help. Have a great weekend! Thanks, John Connelly Owner/Acura Columbus

April 19, 2018

Great services They provided great service and also try to save customer's money by recommend in the reasonable car services. Thanks again for taking care if the reg More

by GOLDENJIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Acura Columbus responded

Great! Todd is fantastic and we try to look out for everyone. We want a long relationship! Thanks, John Connelly Owner/Acura Columbus

April 18, 2018

Reg Maintenance, Rear Lower Tailgate Panel Replacement They listen to your concerns and care about your needs. All of their employees are very respectful and good from start to finish. The building is ver More

by mlong5159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Rattan , Tech, Chris Diglia
Apr 27, 2018 -

Acura Columbus responded

Listening is important! Communication is the key to success and I am glad all went well with Chris and Larry. I am glad all turned out ok. Thanks, John Connelly Owner/Acura Columbus

April 18, 2018

Excellent service department. I've been taking my Acura MDX to Acura Columbus for routine maintenance since I purchased it new in 2012. I have never been disappointed with the sta More

by RP Heard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Acura Columbus responded

Thanks for being with us the last six years!! We all greatly appreciate it. Thanks for giving 5 stars to Zach, Heather and Ashley. Thanks, John Connelly Owner/Acura Columbus

April 16, 2018

Quick and painless I scheduled an oil change and tire rotation for 730 am on a saturday. I wasn't too happy with the time, but was happy that there was no wait for anyt More

by liak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Acura Columbus responded

Quick and painless is what we want! I am glad your Saturday appointment went well with Zach. I wish we could actually get some more Saturday business! Thanks, John Connelly Owner/Acura Columbus

April 13, 2018

Great service This is my second time at this facility and the service was great once again. I would definitely recommend Acura Columbus to others. Thank you for suc More

by SHIA106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Acura Columbus responded

Welcome back! Hopefully this is the start of a long relationship! I am glad Zach, Larry and Ashley could help. Thanks, John Connelly Owner/Acura Columbus

April 10, 2018

Great service, always professional and friendly staff Great service; always on time. Professional and friendly staff; explains service and includes a detailed vehicle status report. I have purchased TWO A More

by DIANEschaffer5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Acura Columbus responded

Thanks Diane! You have been a great friend to us and we appreciate it. I am glad Todd could help. Thanks, John Connelly Owner/Acura Columbus

April 05, 2018

Consistency Acura Columbus has consistently done a good job servicing our TLs over the last 10 years. Always convenient, on-time and thorough. Gives us confidenc More

by msrammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Acura Columbus responded

Thanks for the last ten years and looking forward to at least 10 more! We appreciate it! Thanks, John Connelly Owner/Acura Columbus

April 03, 2018

Recall Awesome service ..very welcoming and quickly responded.. pleasant place to relax and entertain while my car is getting serviced.. great service i can More

by LAMSUNEEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 27, 2018 -

Acura Columbus responded

We hope you do visit again!! Thanks for the opportunity and I am glad Jami could help. Thanks, John Connelly Owner/Acura Columbus

March 30, 2018

Oil change Everything was done very well and in a timely manner. The team explained all of the findings in a timely manner and electronically. I have no complain More

by JAYGAG23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2018 -

Acura Columbus responded

Excellent! Thanks! - John Connelly Owner/Acura Columbus

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