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Acura Columbus - Service Center

Dublin, OH

4.9
1,310 Reviews

1,310 Reviews of Acura Columbus - Service Center

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October 19, 2018

Great service Todd our service writer was outstanding. He took care of us and kept us informed along the way. We brought our Acura RDX in for an oil change and tire More

by jemiller3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Acura Columbus responded

Good news on Todd! Thanks for giving us the opportunity. Thanks, John Connelly Owner/Acura Columbus

October 18, 2018

Professional service Brought my car in for a routine B1 oil change service. Staff and accommodations were great during my wait. Car wash after the service was also greatly More

by beco003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2018 -

Acura Columbus responded

Excellent! I am glad all went well. Thanks, John Connelly Owner/Acura Columbus

October 18, 2018

Good service but adviser needs training My car received excellent service work but the adviser was a real jerk. He was condescending and wouldn’t admit he made a mistake when he came to me t More

by leslied0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Skidmore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not pleasant
Oct 31, 2018 -

Acura Columbus responded

Thanks for talking with our GM, Heather Everson. Sorry! I hope we can earn your recommendation back in the future. I am always available if you need me. 614-763-2101 or johnconnelly@acuracolumbus.com. - John Connelly Owner/Acura Columbus

October 17, 2018

Quick and smooth Arrived 20 minutes early, spoke with Jim Cruikshank he explained everything that was to be done,showed to the lounge area within and hour work was com More

by MBragg122
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Oct 24, 2018 -

Acura Columbus responded

I am glad all went well. That is what we want! Thanks, John Connelly Owner/Acura Columbus

October 17, 2018

checking out noise when turning Clay and Eric were very good explaining the problem. Dealt w/Acura for many years. Superior service as always. I refer my friends if they are shop More

by ARTHURBER2003
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Acura Columbus responded

Thanks for the referrals!! We appreciate your trust. Thanks, John Connelly Owner/Acura Columbus

October 16, 2018

Recall Has been buying new car and service car here for over 25 years and always been excellent as always and the sale and service never let me down ! More

by shing0808y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shing, Chris Diglia
Oct 24, 2018 -

Acura Columbus responded

Thanks Shing! - John

October 15, 2018

Great...did what you said when you said you would Fit me in and did a great job...delivered on commitment. Timely and professional interaction. Explain work being done and what needed to be done More

by lcarmean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Acura Columbus responded

I am glad we delivered for you! Thanks, John Connelly Owner/Acura Columbus

October 15, 2018

Service Excellent service as usual. Zach is friendly, knowledgeable and very helpful. Love everything about the dealership, you take care of your long-term More

by GVRANIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Acura Columbus responded

We really appreciate you Greg. Thanks for continuing to trust us. Thanks, John Connelly Owner/Acura Columbus

October 12, 2018

Service as it should be ! Great group of people from start to finish , in the days we live in it's hard to get persons with people skills let alone good service , Acura of colu More

by BRIANCOOPER47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader, Chris Diglia, JIM CRUIKSHANK, Daniel Jimenez
Oct 24, 2018 -

Acura Columbus responded

Thanks Coop! I love all the 5 stars for our great team. - John

October 11, 2018

2016 RDX Service: A Pleasure What more could I ask: easy to schedule at my convenience, provided a clean 2017 loaner car, very pleasant and knowledgeable service associate, detail More

by mrsvhogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Oct 24, 2018 -

Acura Columbus responded

Wow! Definitely makes my day. Thank you very much. Thanks, John Connelly Owner/Acura Columbus

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