1,310 Reviews of Acura Columbus - Service Center
Great service Todd our service writer was outstanding. He took care of us and kept us informed along the way. We brought our Acura RDX in for an oil change and tire Todd our service writer was outstanding. He took care of us and kept us informed along the way. We brought our Acura RDX in for an oil change and tire rotation and was very pleased with the way we were taken care of. Thank you Todd!! More
Professional service Brought my car in for a routine B1 oil change service. Staff and accommodations were great during my wait. Car wash after the service was also greatly Brought my car in for a routine B1 oil change service. Staff and accommodations were great during my wait. Car wash after the service was also greatly appreciated. More
Good service but adviser needs training My car received excellent service work but the adviser was a real jerk. He was condescending and wouldn’t admit he made a mistake when he came to me t My car received excellent service work but the adviser was a real jerk. He was condescending and wouldn’t admit he made a mistake when he came to me to see if I forgot to leave my keys in the car. He asked me to check to see if I had my keys. I told him I was sure left them in the car with the car. His attitude was I must have keys when in fact, they’d were in their possession but not tagged. I was considering purchasing a new SUV but I did not like how I was treated and do not feel my business is valued and would be reluctant to bring my car in for service. More
Quick and smooth Arrived 20 minutes early, spoke with Jim Cruikshank he explained everything that was to be done,showed to the lounge area within and hour work was com Arrived 20 minutes early, spoke with Jim Cruikshank he explained everything that was to be done,showed to the lounge area within and hour work was completed and I was on my merry way. More
checking out noise when turning Clay and Eric were very good explaining the problem. Dealt w/Acura for many years. Superior service as always. I refer my friends if they are shop Clay and Eric were very good explaining the problem. Dealt w/Acura for many years. Superior service as always. I refer my friends if they are shopping for a new car. More
Recall Has been buying new car and service car here for over 25 years and always been excellent as always and the sale and service never let me down ! Has been buying new car and service car here for over 25 years and always been excellent as always and the sale and service never let me down ! More
Great...did what you said when you said you would Fit me in and did a great job...delivered on commitment. Timely and professional interaction. Explain work being done and what needed to be done Fit me in and did a great job...delivered on commitment. Timely and professional interaction. Explain work being done and what needed to be done More
Service Excellent service as usual. Zach is friendly, knowledgeable and very helpful. Love everything about the dealership, you take care of your long-term Excellent service as usual. Zach is friendly, knowledgeable and very helpful. Love everything about the dealership, you take care of your long-term customers. Greg Vranic More
Service as it should be ! Great group of people from start to finish , in the days we live in it's hard to get persons with people skills let alone good service , Acura of colu Great group of people from start to finish , in the days we live in it's hard to get persons with people skills let alone good service , Acura of columbus gave me both ! Great people , service , at a very reasonable price ! Thanks so much . Brian cooper More
2016 RDX Service: A Pleasure What more could I ask: easy to schedule at my convenience, provided a clean 2017 loaner car, very pleasant and knowledgeable service associate, detail What more could I ask: easy to schedule at my convenience, provided a clean 2017 loaner car, very pleasant and knowledgeable service associate, detailed explanation of my vehicle's service needs and cost, called as soon as service was completed, and my car was washed and vacuumed. The best! Thank you. More