1,310 Reviews of Acura Columbus - Service Center
Awesome Acura columbus is the best, I will recommend them to friends and family at any time.Good customer service and waiting area is clean with complimentary Acura columbus is the best, I will recommend them to friends and family at any time.Good customer service and waiting area is clean with complimentary snacks and drink. More
Consistent Quality My husband and I have been bringing our Acura vehicles to Acura Columbus for the past 17 years. The consistently professional and courteous service w My husband and I have been bringing our Acura vehicles to Acura Columbus for the past 17 years. The consistently professional and courteous service we have experienced keeps us coming back. More
Top notch service team Friendly staff fit me in ev n when I messed up my appt time. Made no pressure recommendations for additional services that were due on my vehicle. Co Friendly staff fit me in ev n when I messed up my appt time. Made no pressure recommendations for additional services that were due on my vehicle. Comfy lounge. More
Great service! I simply needed an oil change, but I received great service and the waiting area was awesome! Thanks, Acura Columbus for making the experience very p I simply needed an oil change, but I received great service and the waiting area was awesome! Thanks, Acura Columbus for making the experience very pleasant! More
Excellent Service Acura always gives excellent service. Easy to schedule visits. They provide a shuttle if needed. Nice waiting area with snacks and drinks. Professiona Acura always gives excellent service. Easy to schedule visits. They provide a shuttle if needed. Nice waiting area with snacks and drinks. Professional service. Always look forward to going to Acura Dublin. More
Fabulous from start to finish Appointment - I appreciated the email from Heather the start letting me know of my upcoming service appointment. Scheduling - I appreciated Matthew Appointment - I appreciated the email from Heather the start letting me know of my upcoming service appointment. Scheduling - I appreciated Matthew and his ways to keep me informed upon my class that I had there. Class - Mike did a great job and we learned alot with his knowledge and my crazy questions. Service - I had a radio situation and it ended up that they would need to keep my vehicle which was o.k. They gave me a super nice loaner which I appreciated. Chris escorted me to my car in Service to pick up my needed items to use in the loaner car. The car wasn't ready until Tuesday and my appt. was on a Saturday but that was totally ok with that super nice loaner. They kept me informed every step of the way, it was fabulous and I appreciated the information along the way. My car came back cleaner than I took it in especially the windshield - Thank YOU all very much! More
Great service I took my car to the dealership I purchased it from because my battery died the day after purchasing my 2016 RDX. They acted like it was my fault and I took my car to the dealership I purchased it from because my battery died the day after purchasing my 2016 RDX. They acted like it was my fault and didn’t treat me well. So I took it to Acura of Columbus, they gave me a loaner and asked if they could keep my vehicle for multiple days. Turns out there was a faulty electrical switch causing my battery to drain. They took the time to figure out my problem instead of dismissing me as the other place did and I appreciated the thoughtfulness. I won’t go anywhere else. The whole staff is great, courteous and they really care about getting the job done right More
Good experience with short waiting time I came in for an oil change and car inspection - routine maintenance. No surprises. Todd thoroughly explained check list, got the car washed and I was I came in for an oil change and car inspection - routine maintenance. No surprises. Todd thoroughly explained check list, got the car washed and I was on my way. More
Top Notch From the moment I drove up to the service lane, I knew I was in for some great service. Zach took excellent care of me and all of the steps were expl From the moment I drove up to the service lane, I knew I was in for some great service. Zach took excellent care of me and all of the steps were explained thoroughly. I could see my vehicle being worked on. The routine service was quick and efficient. I look forward to my next service visit, which is saying something something in and of itself right there. And they sponsor the best soccer team in America so that always is a plus in their column!!! Go Crew!! More
Good customer service, High prices Zack was very effective at conveying the options and situation with my car, which I brought in for routine service. As always, the dealer can find a Zack was very effective at conveying the options and situation with my car, which I brought in for routine service. As always, the dealer can find a lot of ways to get more of my money but Zach was clear on what was important and what could wait. Routine visit is supposed to include washing and vacuuming car. Washing was done, vacuuming - not at all. More