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Acura Columbus - Service Center

Dublin, OH

4.9
1,310 Reviews

1,310 Reviews of Acura Columbus - Service Center

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September 21, 2018

Awesome Acura columbus is the best, I will recommend them to friends and family at any time.Good customer service and waiting area is clean with complimentary More

by YINKAMOSES2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry
Sep 27, 2018 -

Acura Columbus responded

Thanks!!! We appreciate the recommendation! Thanks, John Connelly Owner/Acura Columbus

September 21, 2018

Consistent Quality My husband and I have been bringing our Acura vehicles to Acura Columbus for the past 17 years. The consistently professional and courteous service w More

by w.hartfelder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech Patrick Longalong, Benjamin King
Sep 21, 2018 -

Acura Columbus responded

Thank you for the last 17 years!! I am glad that Ben, Todd and Zach have been able to help you. Your kind words are greatly appreciated! - John Connelly Owner/Acura Columbus

September 20, 2018

Top notch service team Friendly staff fit me in ev n when I messed up my appt time. Made no pressure recommendations for additional services that were due on my vehicle. Co More

by shoemakers7991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Garrett, JIM CRUIKSHANK
Sep 20, 2018 -

Acura Columbus responded

Very nice of you! We greatly appreciate it. Thank you for your business. - John Connelly Owner/Acura Columbus

September 19, 2018

Great service! I simply needed an oil change, but I received great service and the waiting area was awesome! Thanks, Acura Columbus for making the experience very p More

by cschmenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Garrett
Sep 20, 2018 -

Acura Columbus responded

Thanks for bringing your car to us! We appreciate it. - John Connelly Owner/Acura Columbus

September 18, 2018

Excellent Service Acura always gives excellent service. Easy to schedule visits. They provide a shuttle if needed. Nice waiting area with snacks and drinks. Professiona More

by DAVEOH1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joyce Garrett
Sep 20, 2018 -

Acura Columbus responded

We look forward to having you at the store! Thanks for giving us the chance to help. - John Connelly Owner/Acura Columbus

September 16, 2018

Fabulous from start to finish Appointment - I appreciated the email from Heather the start letting me know of my upcoming service appointment. Scheduling - I appreciated Matthew More

by mermie180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Diglia, Matthew Swartzmiller
Sep 16, 2018 -

Acura Columbus responded

Excellent! Thank you so much. I love to read about all parts of the store working well together! - John Connelly Owner/Acura Columbus

September 14, 2018

Great service I took my car to the dealership I purchased it from because my battery died the day after purchasing my 2016 RDX. They acted like it was my fault and More

by kharris5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Sep 16, 2018 -

Acura Columbus responded

I am glad we found the root of the problem! Thanks for being our new customer -- we are glad to have you! - John Connelly Owner/Acura Columbus

September 07, 2018

Good experience with short waiting time I came in for an oil change and car inspection - routine maintenance. No surprises. Todd thoroughly explained check list, got the car washed and I was More

by MAYNARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Acura Columbus responded

Excellent! Just what we want -- no bad surprises! Have a good weekend. - John Connelly Owner/Acura Columbus

September 05, 2018

Top Notch From the moment I drove up to the service lane, I knew I was in for some great service. Zach took excellent care of me and all of the steps were expl More

by Tom S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Acura Columbus responded

Go Crew! Justin Meram will be at the store on Saturday from 10-11:30 if you have any interest. Thank you for such a nice review. - John Connelly Owner/Acura Columbus

September 05, 2018

Good customer service, High prices Zack was very effective at conveying the options and situation with my car, which I brought in for routine service. As always, the dealer can find a More

by PAVIVI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Acura Columbus responded

I am glad Zach could help. Sorry that we missed the vacuum! We’ll keep trying. Thanks, John Connelly Owner/Acura Columbus

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