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Acura Columbus - Service Center

Dublin, OH

4.9
1,281 Reviews

1,281 Reviews of Acura Columbus - Service Center

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April 05, 2018

Consistency Acura Columbus has consistently done a good job servicing our TLs over the last 10 years. Always convenient, on-time and thorough. Gives us confidenc More

by msrammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Acura Columbus responded

Thanks for the last ten years and looking forward to at least 10 more! We appreciate it! Thanks, John Connelly Owner/Acura Columbus

April 03, 2018

Recall Awesome service ..very welcoming and quickly responded.. pleasant place to relax and entertain while my car is getting serviced.. great service i can More

by LAMSUNEEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 27, 2018 -

Acura Columbus responded

We hope you do visit again!! Thanks for the opportunity and I am glad Jami could help. Thanks, John Connelly Owner/Acura Columbus

March 30, 2018

Oil change Everything was done very well and in a timely manner. The team explained all of the findings in a timely manner and electronically. I have no complain More

by JAYGAG23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2018 -

Acura Columbus responded

Excellent! Thanks! - John Connelly Owner/Acura Columbus

March 29, 2018

Top Notch Service This dealership and their service people, especially Chris Diglia, cared about the quality of their service and the needs of your car and you as a per More

by kmmccafferty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader, Chris Diglia
Apr 01, 2018 -

Acura Columbus responded

Fantastic! I am so happy that Chris, Todd and Terry could help. I hope you have a wonderful weekend! Thanks, John Connelly Owner/Acura Columbus

March 29, 2018

Straight forward service, welcoming staff Although the building and appearance is a little dated the staff is very welcoming and are efficient getting you taken care of. Provided very nice loa More

by Lauer_27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2018 -

Acura Columbus responded

Super! I am glad the new technologies were able to help make it a good experience and I really appreciate your thorough review. Thanks, John Connelly Owner/Acura Columbus

March 28, 2018

Thank you so much! Incredible experiences all the time....most friendly place I've experienced to date. Clean always free goodies and drinks and car washes....Died and w More

by MVORIS56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Diglia, JIM CRUIKSHANK, Daniel Jimenez
Apr 01, 2018 -

Acura Columbus responded

Wow! You definitely made us feel good. Thanks for your business! Thanks, John Connelly Owner/Acura Columbus

March 26, 2018

Excellent staff Was surprised that the replacement part was not under warranty...would appreciate another look at this from your end...Chris did what he could at the More

by hmschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Apr 01, 2018 -

Acura Columbus responded

We will definitely look at it! Thanks for letting me know. I am glad Chris was able to help. Thanks, John Connelly Owner/Acura Columbus

March 23, 2018

Thank you for your awesome service This dealership is this first Acura dealership that hasn’t half assed the service and it’s great to go to a reliable dealership I can trust with my ca More

by auribe906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joyce Garrett
Mar 26, 2018 -

Acura Columbus responded

Well, we might not always get it right, but I do know that we try to give a full-assed effort! Let us know if we can help when you are ready to trade. Thanks, John Connelly Owner/Acura Columbus

March 23, 2018

Hassle Free Service Very easy to schedule service online. I was able to get in the very next day. Just drop off the car with the valet, go in and sign the paperwork and More

by msoller
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Acura Columbus responded

I love this review for our Service Department! I am glad all went as planned. Thanks, John Connelly Owner/Acura Columbus

March 23, 2018

2013 ZDX Interior Light and Brake Repair All issues with my ZDX were diagnosed within a day, and were explained succinctly to my satisfaction. Also, a great loaner was provided. Thank you. More

by AHIDAKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Mar 26, 2018 -

Acura Columbus responded

I am glad Chris could help! Thanks for the opportunity. - John Connelly Owner/Acura Columbus

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