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Acura Columbus - Service Center

Dublin, OH

4.9
1,313 Reviews

1,313 Reviews of Acura Columbus - Service Center

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November 14, 2017

Great Service From the roadside assistance to the loaner vehicle to getting my car back from service, it was a very easy hassle free experience. It was a quick turn More

by LENSMIRE
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Nov 15, 2017 -

Acura Columbus responded

I am glad all went well - roadside assistance can be hit or miss unfortunately. Thanks for giving us the opportunity to help! - John Connelly Owner/Acura Columbus

November 14, 2017

Fast and efficient The battery went dead on my MDX. I called Acura Columbus and Jim Cruikshank and Todd Skidmore got me in right away after I jumped it. Found the batte More

by msoller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Nov 15, 2017 -

Acura Columbus responded

Excellent news! I am glad all turned out well and that Todd and Jim could help. Having a dead battery is very frustrating. Thanks, John Connelly Owner/Acura Columbus

November 08, 2017

Thorough and professional Love that my car tells me what and when maintenance is required. As usual maintenance was performed in a timely, thorough and professional manner. I More

by KPJ94A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Longalong, JIM CRUIKSHANK
Nov 09, 2017 -

Acura Columbus responded

Thanks for giving us the opportunity to help maintain your Acura. I am glad all went well. Thanks for letting me know! - John Connelly Owner/Acura Columbus

November 08, 2017

Service check I had 2 issues with my car that needed to be addressed. I loved that Eric rode with me to experience my concerns for himself. Clayton and Eric explain More

by KORIFENNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric with quality control
Nov 09, 2017 -

Acura Columbus responded

Very good news! I am very happy that Clayton could help and that Eric was able to go on a ride with you. Being able to ride together to try to figure out an issue with a car is very important. I am glad all went well. Thanks for the opportunity. - John Connelly Owner/Acura Columbus

November 06, 2017

Great Service Installed Remote Starter in my 2016 Acura TLX. Very easy and smooth process. Got a loaner. Received email when service was completed. Had an opportuni More

by SHANNON7491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2017 -

Acura Columbus responded

I am glad that you liked the email and online payment option. I am very glad when new technology is helpful! Have a great week. - John Connelly Owner/Acura Columbus

November 03, 2017

Outstanding in Every Way Always a treat to have my vehicles serviced here - prompt, courteous and professional. I originally was having my MDX serviced. It morphed into a ne More

by RJH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Welch
Nov 09, 2017 -

Acura Columbus responded

Awesome! I am glad it went smoothly. I hope you like the new car! Thanks, John Connelly Owner/Acura Columbus

November 03, 2017

Nearly 40 years of Excellence I am so glad I am with this dealership! My first Acura, the 1989 Legend, was purchased here with the father of the present owner. I purchased my curre More

by Legacy+
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Nov 09, 2017 -

Acura Columbus responded

Wonderful! We love having you as our customer and you certainly brighten our days. Thank you very much! - John Connelly

November 01, 2017

Great Experience! Fairly new Acura owner, love the car. My routine service experiences have been great. This time I decided to "wait" on my car. As promised, I was IN More

by JRICHARDSON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2017 -

Acura Columbus responded

I am very happy that all went as planned! I really appreciate you letting us know that it went well. Thanks, John Connelly Owner/Acura Columbus

November 01, 2017

Quick and Easy "Express service" is what it says, and you get it. I needed to squeeze an oil change change into a tight schedule. Took my car in on a rainy Saturda More

by ME2OSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2017 -

Acura Columbus responded

Quick and easy is what we want! I am glad that you were able to see the techs on TV and that Zach was able to help. Thanks for letting me know! - John Connelly Owner/Acura Columbus

October 30, 2017

Very Pleased with the Care and Service The Estimated scope and charges for the work performed were accurate and timely.. My technician fully explained all facets and my car is running grea More

by MTRYAN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia, JIM CRUIKSHANK
Nov 09, 2017 -

Acura Columbus responded

Accurate and timely is what we want! I am glad that Jim and Chris were able to explain things well also. Thanks for giving us the opportunity. - John Connelly Owner/Acura Columbus

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