Acura Columbus - Service Center

Fast and enjoyable As always service was in a timely manner. The waiting room had good coffee and just enough time to what's new in the showroom. As always service was in a timely manner. The waiting room had good coffee and just enough time to what's new in the showroom. More

Friendly & fast! Great first service for my certified used MDX (bought from same dealer). Everyone was very friendly, took time to explain process, several comfortable Great first service for my certified used MDX (bought from same dealer). Everyone was very friendly, took time to explain process, several comfortable areas to work while I waited and I was in and out in under an hour. Not only that but they washed my car too! More

Sloppy service tech again. I have been a loyal Acura owner for over 30 years and I have taken my Acuras in for dealer service routinely. This initial trip into Columbus Acura wa I have been a loyal Acura owner for over 30 years and I have taken my Acuras in for dealer service routinely. This initial trip into Columbus Acura was a repeat of the past poor service......greasy finger prints on the main screen......a puddle of oil on my garage floor upon the return from my service ...and a new one.....claiming the tires needed to be rotated...now. I'm done and I won't be back. More

Above and beyond my expectations for a car dealership From the moment I stepped foot on this dealership lot I have never been more impressed. They have surpassed every expectation from my car buying exper From the moment I stepped foot on this dealership lot I have never been more impressed. They have surpassed every expectation from my car buying experience to the personal service I have received. The service department is courteous and knowledgeable. I highly recommend buying your car here and having it serviced here. You will not find better people anywhere. More

Best service hands down! When I had issues with my RDX this service center was more than helpful. Even though I did not purchase car at their dealership, they still treated m When I had issues with my RDX this service center was more than helpful. Even though I did not purchase car at their dealership, they still treated me like I was the most important customer to step through the door. Gave me a loaner car and got to the bottom of the issue and took care of it. Will always come here for my Acura service! More

Great service! I love how professional Acura Columbus always is. They greet me in the parking lot, walk me to the counter, walk me to my loaner and text me when my I love how professional Acura Columbus always is. They greet me in the parking lot, walk me to the counter, walk me to my loaner and text me when my car is done. Love this place! More

Professional Service Service experience was extremely professional from scheduling the appointment, to diagnosing the problem, to working with Acura corporate for "goodwil Service experience was extremely professional from scheduling the appointment, to diagnosing the problem, to working with Acura corporate for "goodwill" consideration, to completing the repair, keeping me posted on status, to following-up after pick-up. Truly an impressive effort!! Thank you!!! More

Great service experience I had a great experience from start to finish. It started with valet checking me in. The service tech took the time to ride with me to personally hear I had a great experience from start to finish. It started with valet checking me in. The service tech took the time to ride with me to personally hear the noise / issue I was having. The service was completed on time. The entire staff was friendly and went the extra mile. More

Oil and tire rotation Everyone at the dealership is very nice and very knowledgeable. Always a plea sent experience. I saw my sales representative and he even took the time Everyone at the dealership is very nice and very knowledgeable. Always a plea sent experience. I saw my sales representative and he even took the time to show answer some more questions I had about using all the "bells and whistles" in my new car!! Thanks Adam, you rock! More

First time at this dealership People were nice and attentive. Service guy explained everything and discussed what was being done. (Factory recall). I got a nice loaner vehicle til People were nice and attentive. Service guy explained everything and discussed what was being done. (Factory recall). I got a nice loaner vehicle til my vehicle was ready the next day. I live over an hour away. Would not hesitate to come back. More