Acura Of Pembroke Pines

Had some Service done, with the assistance of Service Advisor, Emilio Gonzalez. Prices were reasonable, and, thus far, there are no issues with the work done. It's nice to see and work with new employee Advisor, Emilio Gonzalez. Prices were reasonable, and, thus far, there are no issues with the work done. It's nice to see and work with new employees who do seem to possess a better "customer" feel than those already established who have been "indoctrinated" into being self-serving salesmen. 4 STARS , Emilio. They don't even have you listed here as yet! See you next time. More

Very pleasant and easy to do business with. Personnel was very nice and helpful. I Definitely recommend Acura in Pembroke Pines. Keep up with the good job. Personnel was very nice and helpful. I Definitely recommend Acura in Pembroke Pines. Keep up with the good job. More

Santiago was the best and very patient and helpful and got me the best deal. got me the best deal. More

Thalia I was very professional along with Curtis. They were both very knowledgeable and help me along with this purchase. They were both very knowledgeable and help me along with this purchase. More

They took care of my oil change and tire rotation quickly and efficiently, and everyone was very courteous. and efficiently, and everyone was very courteous. More

Prompt and professional service. Reasonable pricing and great service. Always have our cars serviced here Reasonable pricing and great service. Always have our cars serviced here More

Sales Rep David, Sales Manager Sam and Finance Rep Giovanni were a pleasure to deal with. I would highly recommend them! Thank You Giovanni were a pleasure to deal with. I would highly recommend them! Thank You More

After working an overnight 12hour shift I took my Acura MDX to Acura in reference to the horn kept sounding, interior lights flashing & the car not recognize the remote/won't start. A warning indicator eve MDX to Acura in reference to the horn kept sounding, interior lights flashing & the car not recognize the remote/won't start. A warning indicator even came on saying take the car to the dealer ASAP. I unplugged the negative after a while I was able to get the car started I drove to Acura of Pembroke Pines. The associate told me after appx. A 2hr wait that some computer part need to be replaced which is covered by my warranty but the part won't be available till June 8th. They rigged the car so I was able to drive it home with no issues as soon as I arrived home it started doing the same thing. I called associate he told me to turn it off & unplug the negative cable. Wow I wasn't even offered a loaner. This is a vehicle my wife drive with my minor kids. I can't have her unplugging a cable. I am disappointed Acura should have given me a loaner until the part came in. Acura is too good of a company for this nonsense. I don't feel safe or comfortable driving my kids in the car as such I guess I have to park it & wait till the part come in (unbelievable). More

The service was horrible, and I called the dealership to get some help with the items I purchased. I asked to speak to a supervisor or manager, and the person that answered the phone was rude. He didn't eve get some help with the items I purchased. I asked to speak to a supervisor or manager, and the person that answered the phone was rude. He didn't even let me finish when he interrupted and said I needed to contact my seller, and he hung off the phone. I texted so many times for almost three months the dealer seller Curtis until, finally, he answered and helped somehow. Then he didn’t know or remember what items needed to be placed in my car, and I was asked to look for the information to provide to them since they didn’t have my papers. I had to return twice to the leadership for the items I had paid for when I bought the MDX Type S, and they almost made me come for the third time since they stated the person that was supposed to do my ceramic for the car was too busy and booked. I will never return to this dealership. More

Sean is a very nice person always ready to answer any question. Great service and attention from everyone question. Great service and attention from everyone More