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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,555 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,555 reviews

April 18, 2021

The advisor fixed the wrong problem and now we have no car since I have to find more money to fix the second thing that should have been fixed first. Won't use Andres again. More

by Lisa P.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andres Perez
May 03, 2021 -

Acura Of Pembroke Pines responded

Lisa, this certainly isn't something that happens often in our service department and we'd like the opportunity to discuss this miscommunication and work toward a solution. Please reach out to our service department, (877) 468-9930.

April 18, 2021

Scott (sales Manager) and Karl (salesman) treated me like family and were genuinely concerned for my decision making as it fit my needs. Made perfect decision on the perfect car because of the professionalis More

by caroscio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Tigero, Karl Reed
Apr 20, 2021 -

Acura Of Pembroke Pines responded

We're glad to have you as part of the Acura of Pembroke Pines family! It's great to hear Scott and Karl could find you a quality vehicle that fits all of your needs! Thanks for your feedback, we hope to see you again!

April 18, 2021

My adviser has provided me with an outstanding service during my last visit at the dealership. I strongly recommend the world class customer service experience at Acura of Pembroke Pines More

by Joseph
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Acura Of Pembroke Pines responded

Joseph, You've made our day! Thank you for the great review and rating! It's great to hear we've provided such a great experience to you and keep you feel confident working with us! See you next time! - Acura of Pembroke Pines

April 17, 2021

The service was good the sales person was also good and my overall experience was good.thank you all of you .I really appreciate all More

by AMEL0174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Acura Of Pembroke Pines responded

This is a great review to read! Thanks so much for taking the time to leave us your feedback and for the five-star rating! We look forward to continuing to provide excellent care in the future! - Acura of Pembroke Pines

April 17, 2021

Quick and courteous service. Ron was Very nice. Nice waiting area inside. I made the appointment that morning and got right in. Great experience. Thanks More

by JRRAYBON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Apr 19, 2021 -

Acura Of Pembroke Pines responded

We're so happy to have helped you get the best care possible! Thank you for the excellent five-star review and for coming to work with Ron! Your business is most appreciated! We'll see you at your next service appointment! - Acura of Pembroke Pines

April 17, 2021

Always very professional and friendly through the closing process. Explain new vehicle features very well and very accommodating my schedule. Very patient with me through sales and financing. More

by KFONTE18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza, Theressa Perrier
Apr 19, 2021 -

Acura Of Pembroke Pines responded

Thanks for coming to see us! We're so grateful you chose our team to get behind the wheel of a great new car! We appreciate the great rating and review and look forward to seeing you again! - Acura of Pembroke Pines

April 16, 2021

Efficient and polite staff. This 25 word minimum is ridiculous if you want people to actually fill this out consistently. I had routine service nothing to write about More

by ANDYCLARKE60610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Apr 16, 2021 -

Acura Of Pembroke Pines responded

We appreciate you leaving us a review, Andy. Customer feedback is super important to our team, but the 25-word minimum is set by DealerRater and is not affiliated with our dealership. We apologize for any inconvenience.

April 16, 2021

Terrible. I had made an appointment and the service adviser got there late. After I left accura dealership he calls me on my cell phone asking me if he had left his work phone in my car. As we were on More

by CDG502
Customer Service
Recommend Dealer
No
Employees Worked With
Andres Perez
May 03, 2021 -

Acura Of Pembroke Pines responded

Thank you for the feedback. This is certainly not the type of experience we expect for our customers, and we will be speaking with our team about your comments. If there's anything else about your visit that you'd like to discuss, please feel free to reach out, Larry Schlossberg - General Manager - lschlossberg@czag.net

April 16, 2021

I must say that Acura of Pembroke pine is the only place for me.I just leased my 5 car from them. They are totally professional,. I couldn't be happier. My salesman James is a pleasure to work with.. More

by Brian B
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Acura Of Pembroke Pines responded

Hi Brian, thank you for visiting our team over the years! We hope to have you as a customer for life at Acura of Pembroke Pines!

April 16, 2021

I had a wonderful experience with the most professional and friendly staff at Acura of Pembroke Pines. The prices was quick and easy. The only thing I wish I had known about the maintenance plan that I h More

by ADINELARISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Reed
Apr 16, 2021 -

Acura Of Pembroke Pines responded

We are so glad that you had a wonderful experience with the Acura of Pembroke Pines staff! Thank you for this review.

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