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Acura Of Pembroke Pines
Pembroke Pines, FL
9,544 Reviews
Welcome to Acura of Pembroke Pines!
We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida.
We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:30 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 9,544 reviews
March 11, 2021
Always a pleasant experience. Mimimum wait for service. I have been driving Acura's for many many years and I have to say the Pines dealrship is the most efficient of them all. I have been driving Acura's for many many years and I have to say the Pines dealrship is the most efficient of them all. More
by IMA3
Verified Customer
March 10, 2021
Friendly knowledgeable customer service, fast and assisted with resolving my issues in a timely manner. Looking forward to coming back soon and getting my service done. assisted with resolving my issues in a timely manner. Looking forward to coming back soon and getting my service done. More
by AGUTIERREZ326
Employees Worked With
Other Employees :
Neville Braganza, John Peguero, Richard Im, Andres Perez
March 10, 2021
Jean Louis was great. I did not have an appointment but I received fast and excellent service! I've been using Acura of Pembroke Pines for years and always get proffessional service. received fast and excellent service! I've been using Acura of Pembroke Pines for years and always get proffessional service. More
by micko57
Employees Worked With
March 10, 2021
Great experience! Jordan is a terrific rep!!Expedient, Great experience! Jordan is a terrific rep!! Expedient, efficient client and so pleasant to work with under these Covid times. Car was ready when I Great experience! Jordan is a terrific rep!! Expedient, efficient client and so pleasant to work with under these Covid times. Car was ready when I came to pick it up. More
by rpasses
Employees Worked With
Jordan
March 10, 2021
I had a great experience and everything went smoothly through out the process Sean was amazing and helpful thank you all for making it a easy process through out the process Sean was amazing and helpful thank you all for making it a easy process More
by BOBBYM3535
Employees Worked With
March 09, 2021
I was contacted by Acura of Pembroke Pines for an early trade in on a lease for a new 2021 RDX. We were not planning to do an early trade-in but decided to proceed with the deal. Because we were not plan trade in on a lease for a new 2021 RDX. We were not planning to do an early trade-in but decided to proceed with the deal. Because we were not planning on the early trade-in, we had already prepaid $1211 on the previous lease. I questioned Samas Nelson about the prepaid lease payments, which I documented with an email, and he assured me the prepaid payments would be refunded. He did this verbally and unfortunately; I did not have written documentation. Because the 2019 was low mileage and very clean, Acura of Pembroke Pines decided to purchase the car. The purchase price as given by Acura Financial was $25,780 including the additional $1211 in prepaid lease payments. The real purchase price as per Acura Financial was $26,991 without the additional lease payments. The only way Acura Financial would reimburse us, was if the dealership purchased the car for $26,991. Samas Nelson denied saying the prepaid payments would be returned as a part of the deal. The result was that Acura of Pembroke Pines dishonestly kept $1211 of our money that Samas Nelson verbally said would be refunded to us. More
by Thomas Vitale
Employees Worked With
Larry Schlossberg, Sam Nelson, Freddy Tigero, Theressa Perrier
March 09, 2021
Joe was great attending us! He listened to exactly what I wanted and Helped me find what I was looking for. Very sweet person! And we appreciated his help! wanted and Helped me find what I was looking for. Very sweet person! And we appreciated his help! More
by kramos1005
March 09, 2021
Jean Louis was great as always! He always makes sure I get in and out right away. Tells you whats wrong with your car in the most patient way. Answers any questions I may have. get in and out right away. Tells you whats wrong with your car in the most patient way. Answers any questions I may have. More
by lyn.rodriguez
Employees Worked With
March 09, 2021
Thank you KarlWas a pleasure working with you on our Thank you Karl Was a pleasure working with you on our trade and purchase of a new MDX. We will come and see you again. Thank you Karl Was a pleasure working with you on our trade and purchase of a new MDX. We will come and see you again. More
by CPVITALE
Employees Worked With
Joe Kalouf, Karl Reed
March 08, 2021
Good, fast service. Courteous and friendly. The waiting Good, fast service. Courteous and friendly. The waiting area is comfortable and they have food! Very satisfied with the service and people. Service Good, fast service. Courteous and friendly. The waiting area is comfortable and they have food! Very satisfied with the service and people. Service aides, were great too More
by crubio0378
Employees Worked With
Andres Perez
