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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,429 Reviews

5,429 Reviews of Acura Of Pembroke Pines - Service Center

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March 21, 2021

Excellent service and great customer service. They immediately brought my car in for an oil change. Little wait time and it was washed and vacuumed. More

by CLIZ.RODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Mar 23, 2021 -

Acura Of Pembroke Pines responded

We’re delighted to get your 5 star review, Cliz. Thanks!

March 21, 2021

I have to tell you I was completely 100% satisfied with the over all service professionalism and experience at Acura Of Pembroke Pines. Thank you More

by RSASSANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young man in parts, the young lady at the register very nice
Mar 23, 2021 -

Acura Of Pembroke Pines responded

It was our pleasure to assist you! Thank you for visiting us here at Acura of Pembroke Pines - we hope to be of service to you again in the future!

March 21, 2021

Every time that I go to this dealer I experience friendly, passionate, compassionate, professional staff and a beautifully maintained facility. The maintenance services and guest / customer ameni More

by JEFFREYR.CHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Im, Andres Perez
Mar 23, 2021 -

Acura Of Pembroke Pines responded

Thank you so much for your awesome review! We're happy to hear that your visit to our service center went so well and earned us five stars! We are grateful to you for choosing Acura of Pembroke Pines and we look forward to seeing you next time!

March 19, 2021

Definitely if I can get a good deal on a new car I would purchase a new one but I am happy with my purchase thanks David Campbell and the financial support team for finding me a great interest rate. More

by ACEVEDOELI62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campbell (service Advisor)
Mar 19, 2021 -

Acura Of Pembroke Pines responded

We're glad to hear you are happy with your purchase! Thank you for taking the time to leave Davis and the Acura of Pembroke Pines team this review! Take care!

March 19, 2021

Easy to make an appointment. Did not have to wait long for the service to be completed. Mr Pinto was very nice to me as usua. More

by VIVIANEN
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Acura Of Pembroke Pines responded

We're glad our team could make your visit easy and efficient! Thanks for choosing Acura of Pembroke Pines!

March 18, 2021

No words!!! I still had to pay for a new tire as my old tire got a nail while in service!! The offer was half the price as if it was my fault. Thanks but no thanks! More

by L. Silva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marco Pinto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Perez
Apr 01, 2021 -

Acura Of Pembroke Pines responded

Our team appreciates your feedback. We'd like the opportunity to hear more about your experience so we can see how to best resolve this issue. Please contact our Service Department - (877) 468-9930. Thank you!

March 18, 2021

Great customer Services. The worked as done correct. Fast turn around service. Need work on cleaning the car better. I will go back to this dealership. More

by venomrg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza, Andres Perez
Mar 18, 2021 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines, we appreciate your positive feedback!

March 18, 2021

Ayer fui porque se me pincho una llanta y el Sr. Neville me atendio muy amablemente y con mucho profesionalismo. Excelente servicio, sin mucha espera, trabajo impecable. Muy agradecida. More

by ADALLACIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Mar 18, 2021 -

Acura Of Pembroke Pines responded

¡Nos alegra poder encargarnos de todo por usted! Gracias por elegir Acura of Pembroke Pines.

March 18, 2021

Marco was very helpful, knowledgeable and attentive. I appreciated his concern and understanding with me having a toddler with the suggestion of providing a loaner vehicle instead of having to wait on my More

by Btturnquest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Acura Of Pembroke Pines responded

Thank you for sharing your kind words about Marco. It's great to hear that he provided you with such an excellent experience and took great care of you. Thank you for choosing Acura of Pembroke Pines.

March 18, 2021

Jordan Ferber was incredibly helpful when I called about my battery &knowledgeable, checked my service agreement, provided me with the 800 # to roadside assistance & helped me right away. More

by nesiherrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Mar 19, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this feedback! We're glad Jordan was able to help you out and we hope to be of service to you again in the future. Take care! - The Acura of Pembroke Pines Team

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