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Acura of Berlin
Berlin, CT
1,502 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,502 reviews
July 31, 2026
Great experience! The service was fast, professional, and friendly. Everything went smoothly. I am completely satisfied! The service was fast, professional, and friendly. Everything went smoothly. I am completely satisfied! More
by olalaang21
Employees Worked With
July 31, 2026
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here. with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here. More
by SAMANTHAJAY0818
July 30, 2026
Jim was very helpful great service he made the process easy and explained everything well easy and explained everything well More
by 2cutemolina
Employees Worked With
July 25, 2026
Kevin was great! Professional, prepared, and patient. He explained everything thoroughly. We will recommend him! Professional, prepared, and patient. He explained everything thoroughly. We will recommend him! More
by jdscully
Verified CustomerJuly 23, 2026
Great and professional service. Representative was detail and knowledge He was sending updates about what was getting done throughout the day. Representative was detail and knowledge He was sending updates about what was getting done throughout the day. More
by MAILYN
July 23, 2026
Kevin was fantastic in assisting us in picking up my daughter's new SUV at the Acura of Berlin dealership. He had everything ready the first time we went to see the car and explained everything thorough daughter's new SUV at the Acura of Berlin dealership. He had everything ready the first time we went to see the car and explained everything thoroughly on the car. When it was time for delivery, everything was seamlessly processed by the entire team at Acura of Berlin. Excellent experience with Kevin and everybody we encountered at the dealership for this important purchase. More
by rlct
Employees Worked With
July 23, 2026
Eric and his team (Kevin in sales and Jennifer in finance) were excellent in the process of purchasing my daughters new SUV, they handled everything seamlessly, answered all our questions, and had ev finance) were excellent in the process of purchasing my daughters new SUV, they handled everything seamlessly, answered all our questions, and had everything ready to go for delivery! Great experience with Eric and the Acura of Berlin team that assisted us in this important process of picking up a new car for my daughter! More
by rlct
Employees Worked With
Other Employees :
Eric Diaz, Jessica Deedon, Kevin Garcia
July 22, 2026
Jennifer was a pleasure to work with. She helped me clarify what I wanted by listening and discussing the various trim levels on the RDX so that I was comfortable with the purchase of my She helped me clarify what I wanted by listening and discussing the various trim levels on the RDX so that I was comfortable with the purchase of my RDX Advanced. I would highly recommend working with her when searching for and buying an Acura. More
by Samuel.c.carr.ct
Employees Worked With
July 22, 2026
Gracias por hacer posible mi primer carro. Nunca olvidaré tu ayuda y dedicación. ¡Dios te bendiga! Nunca olvidaré tu ayuda y dedicación. ¡Dios te bendiga! More
by normarystorres40
Employees Worked With
