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Acura of Berlin

Berlin, CT

Overview
Employees
Reviews
Vehicles
4.8
1,442 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,442 reviews

June 16, 2026

This was my second purchase from Acura of Berlin and Jim and his team got me quickly in the car I wanted for a great price. Will be back in the future when I’m ready for another upgrade More

by jenniferlyn1028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Acura of Berlin responded

Thank you for trusting Jim and his team again for your second Acura MDX purchase. We’re glad they made the process quick and secured a great price for you. When you’re ready for another upgrade, we look forward to working with you again. Eric Diaz General Manager 860-829-3787

June 15, 2026

They got me an appointment rather quickly- communication was excellent and they were very honest with options to help solve my problem More

by Nardelli.jenn
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Davis
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Jun 16, 2026 -

Acura of Berlin responded

Thank you for sharing your experience. We’re glad we could schedule your Acura MDX service promptly, keep communication clear, and offer honest options. Keith appreciates your kind review and is pleased we could resolve your concern. Eric Diaz General Manager 860-829-3787

June 15, 2026

Very nice experience with efficiency, we felt well taken care of during the whole process. More

by DAVEYZAY4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ledwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Acura of Berlin responded

Thank you for choosing the new Acura RDX and sharing your feedback. We’re thrilled our team provided an efficient process and attentive care throughout. We look forward to welcoming you back soon. Eric Diaz General Manager 860-829-3787

June 15, 2026

Good We will see how the future service goes No more words I'm good USA More

by JBOTSACOS
Recommend Dealer
Yes
Employees Worked With
Anaia Oquendo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anaia Oquendo
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Jun 16, 2026 -

Acura of Berlin responded

Thank you for the five-star rating on your Acura RDX service. We’re glad your visit left a positive impression and look forward to assisting you in the future. Thanks, Anaia Eric Diaz General Manager 860-829-3787

June 15, 2026

Although I ultimately didn't purchase a vehicle, I wanted to recognize the outstanding service I received. Jennifer worked very hard to understand what I was looking for, stayed in regular contact, and conti More

by marcib0304
Recommend Dealer
Yes
Employees Worked With
Jennifer Ledwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2026 -

Acura of Berlin responded

It’s wonderful to know Jennifer provided attentive support without pressure while finding options that suited you. She works hard to stay in touch and focus on each guest’s preferences. Whenever you’re ready to explore further, we look forward to assisting you again. Eric Diaz General Manager 860-829-3787

June 15, 2026

Jim was absolutely fantastic… he is very knowledgeable of product and was ready and willing to help..I would recommend him on a heartbeat More

by teresa l
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2026 -

Acura of Berlin responded

We appreciate your feedback on Jim’s expertise and dedication. Congratulations on your new Acura and thank you for recommending Jim so highly. Eric Diaz General Manager 860-829-3787

June 15, 2026

The dealership was very easy to deal with and I had a very positive experience. More

by GRNLARK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ledwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2026 -

Acura of Berlin responded

It’s wonderful to hear that purchasing your new Acura Integra was easy and positive. Thank you for sharing your feedback and for awarding us five stars. We look forward to assisting you again whenever you need us. Eric Diaz General Manager 860-829-3787

June 14, 2026

Raj was very helpful, knowledgeable, and sincere. We enjoyed meeting and working with him. He walked us through all the options and made our purchase easy. More

by Ron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2026 -

Acura of Berlin responded

Ron, Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad Navaraj and our team were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

June 13, 2026

Everyone was very friendly and kept us informed on the progress of the appointment. It was quick and easy. More

by CIDIPI2
Recommend Dealer
Yes
Employees Worked With
Anaia Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anaia Oquendo
Report | Print
Jun 13, 2026 -

Acura of Berlin responded

We’re happy to know your Acura RDX service appointment was smooth and that our team kept you updated throughout. Thank you for sharing your experience. Eric Diaz General Manager 860-829-3787

June 13, 2026

They are very friendly, professional and communication was Services were impeccable. I couldn't be happier and will continue to service my Acura there More

by CTOWNSEND1976
Recommend Dealer
Yes
Employees Worked With
Rob in service department
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Jun 13, 2026 -

Acura of Berlin responded

We’re delighted our team provided friendly, professional communication and impeccable service for your Acura TLX. We appreciate your loyalty and look forward to supporting your TLX’s performance on every visit. Eric Diaz General Manager 860-829-3787

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