Acura of Berlin

Kevin Garcia at Acura of Berlin: ⭐⭐⭐⭐⭐ I had an outstanding experience working with Kevin Garcia and Brandon at Acura of Berlin. From the moment I walked in, Kevin was professional, knowledgeable, outstanding experience working with Kevin Garcia and Brandon at Acura of Berlin. From the moment I walked in, Kevin was professional, knowledgeable, patient, and genuinely cared about helping me find the right vehicle. He took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. There was never any pressure—just honest guidance and exceptional customer service. Kevin went above and beyond to make sure I was comfortable and happy every step of the way. His attention to detail, friendly attitude, and dedication to his customers truly set him apart. If you’re looking for a great car-buying experience, I highly recommend asking for Kevin Garcia. Thank you, Kevin, for making this such a positive More

Raj our salesman was very knowledgeable , explaining everything in terms I could understand. He helped me pair my phone and set up my radio. He is pleasant and a great salesman! everything in terms I could understand. He helped me pair my phone and set up my radio. He is pleasant and a great salesman! More

Good service, but I would like to see why the correct paint color looks too dark on my touch up. paint color looks too dark on my touch up. More

All done too make sure I am satisfied and my car is well taken off taken off More

I bought an Acura solely because I like the service department team, including Matthew in particular. department team, including Matthew in particular. More

Always treated professionally and service done in timely manner. Staff members are always friendly and helpful. Very clean dealership! manner. Staff members are always friendly and helpful. Very clean dealership! More

My experience with Acura Of Berlin was excellent. Rob Moffa was excellent. The service was excellent! Rob Moffa was excellent. The service was excellent! More

We had an absolutely fantastic car buying experience here! From the moment we walked in the entire process, was smooth, professional, and completely pressure free. Raj was exceptional. He was incredibl here! From the moment we walked in the entire process, was smooth, professional, and completely pressure free. Raj was exceptional. He was incredibly knowledgeable took the time to explain all the vehicle features and patiently answered every single question we had we are thrilled with our new vehicle and highly recommend Acura of Berlin to anyone in the market for an Acura.! More

Dealing with them at first was alittle shaking I almost felt like I was wasting their time by talking to me asking me if I was serious about buying or just looking then when I did find something I did like felt like I was wasting their time by talking to me asking me if I was serious about buying or just looking then when I did find something I did like only then did they work with me the worst thing was all the lies that came out after purchasing the suv I wanted. First was the incorrect one owner second was the missing antenna that I told them after the fact and didn’t offer to reimburse me for then was told that my factory warranty was up when it actually was not then the two open recalls on the suv so if you want a nice car or suv yes just buyer beware do better research and oh yeah by the way was called the next day asking how I liked my new suv starting telling the salesman about what I found quickly said he would check into it and never called me back real good customer service once you buy your on your own More

All service technicians were polite, professional and very knowledgeable. We are always pleased with the quality of the service we receive on our vehicles at Acura of Berlin. very knowledgeable. We are always pleased with the quality of the service we receive on our vehicles at Acura of Berlin. More