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Acura of Berlin
Berlin, CT
1,590 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,590 reviews
November 07, 2026
Buying our car at Acura of Berlin was an absolute breeze. The entire process was smooth, transparent, and remarkably quick—no endless waiting around or high-pressure tactics. The team was straightforward and The entire process was smooth, transparent, and remarkably quick—no endless waiting around or high-pressure tactics. The team was straightforward and professional from start to finish. If you're looking for a hassle-free car-buying experience, this is the place to go. Highly recommend! More
by creynolds03
November 06, 2026
Excellent dealer easy to work with very understanding and professional I can’t thank Jen and Brandon enough for making this car purchase a good experience! Highly recommend working with this dealership for a professional I can’t thank Jen and Brandon enough for making this car purchase a good experience! Highly recommend working with this dealership for a car! More
by hbeach2010
November 03, 2026
Raj, from Acura of Berlin was a very knowledgeable salesman. We have test drove several RDXs with different dealers and Raj was able to answer all of my detailed questions. salesman. We have test drove several RDXs with different dealers and Raj was able to answer all of my detailed questions. More
by scottsanderson
November 03, 2026
Jim was not only personable but knowledgeable about what he was selling. I highly recommend this location for buying an Acura. Jessica was also helpful he was selling. I highly recommend this location for buying an Acura. Jessica was also helpful More
by Joe
November 02, 2026
I return because I think Keith is very professional and knowledgeable. Matthew schedules my appointments easily and the time promised always works perfectly. knowledgeable. Matthew schedules my appointments easily and the time promised always works perfectly. More
by Deb
Verified CustomerEmployees Worked With
Keith Davis
November 01, 2026
This was our second purchase from this dealership. Jim provided outstanding service and made the transaction seamless. Jim was honest, straightforward and genuinely interested in helping us. We would Jim provided outstanding service and made the transaction seamless. Jim was honest, straightforward and genuinely interested in helping us. We would truly recommend him to anyone looking to purchase a vehicle. We were very comfortable with our decision to purchase our MDX. Jessica was also knowledgeable and professional which assisted us making decisions regarding the vehicle. It was a great experience. More
by Raypalen
November 01, 2026
Jen was the best! ! very kind, communicative, and most importantly honest! Acura of Berlin Is a amazing dealership with great people to help you! ! very kind, communicative, and most importantly honest! Acura of Berlin Is a amazing dealership with great people to help you! More
by kasmirbreedlove
Employees Worked With
October 28, 2026
Loving the car, smooth sale experience. No negotiating on used cars. Raj/salesperson & Jessica/finance were both professional/courteous. Acuralink wasn't as ideal/easy for setup as I was to No negotiating on used cars. Raj/salesperson & Jessica/finance were both professional/courteous. Acuralink wasn't as ideal/easy for setup as I was told (missing information, email didn't work, had incorrect name was told it was due to it being previously leased?), required me to make 45-minute call directly to the number to fix but is now working. More
by sndmello948
Employees Worked With
October 28, 2026
Always a great experience. Great communication. Always fix the main problem with the vehicle and offer great service recommendations. Great communication. Always fix the main problem with the vehicle and offer great service recommendations. More
by juanespejo3
Employees Worked With
Rob Moffa, Matthew
October 25, 2026
My husband dealt with Raj and had a good experience. I had a great experience with Jessica going above and beyond for us. She excelled. I had a great experience with Jessica going above and beyond for us. She excelled. More
by Heivilin
