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Acura of Berlin
Berlin, CT
1,116 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,116 reviews
December 18, 2024
Jim Pompeii , Brandon Hines and Tom their finance manager were top notch all across the board. They were transparent, honest, thorough and gave me a more than fair price with even better buying experience. H were top notch all across the board. They were transparent, honest, thorough and gave me a more than fair price with even better buying experience. Highly recommend both gentlemen and Acura of Berlin in general. More
by CAETANO6
December 18, 2024
Had no issues all went well and smooth great service cold waters l Thanks guys waters l Thanks guys More
by N-bello
Verified CustomerDecember 17, 2024
Got my MDX from Acura of Berlin in October. Claudia was, kind, informative and professional. She gave us all the time we needed to decide and helped make the purchasing process easy. Claudia wi Claudia was, kind, informative and professional. She gave us all the time we needed to decide and helped make the purchasing process easy. Claudia will inform you honestly about your purchase- she is very knowledgeable. Loving my new car! More
by Lxelhua13
December 15, 2024
Attentive and very helpful! Great service, friendly and went above and beyond! Would recommend to all friends Great service, friendly and went above and beyond! Would recommend to all friends More
by tineg74
Employees Worked With
December 12, 2024
Claudia made the entire process easy and seamless. Happy to recommend to anyone looking for a new Acura Happy to recommend to anyone looking for a new Acura More
by B H
December 11, 2024
Jim was very helpful, getting me into a beautiful new car at a reasonable price. I would recommend this dealership and Jim to anyone looking to buy a new car. at a reasonable price. I would recommend this dealership and Jim to anyone looking to buy a new car. More
by Vlagano102078
Employees Worked With
December 09, 2024
The whole team at Acura of Berlin is amazing, but I’ve had the distinct pleasure of working with Jim Pompei to get two beautiful MDXs. I can’t speak highly enough about my experience with Jim and Acura of had the distinct pleasure of working with Jim Pompei to get two beautiful MDXs. I can’t speak highly enough about my experience with Jim and Acura of Berlin as a whole. I have always felt respected, listened to and taken care of. Jim and the team worked to get me exactly what I wanted both times I’ve leased from them. I am more than comfortable recommending anyone to Jim! More
by bryceevanswilson
Employees Worked With
Other Employees :
Claudia Dijmarescu
December 09, 2024
Great experience overall. Very easy to do business with. We were treated fairly and did not feel pressured to commit to anything we did not want. One thing happen that was a l Very easy to do business with. We were treated fairly and did not feel pressured to commit to anything we did not want. One thing happen that was a little off to me. While not a deal breaker, my original retail purchase agreement stated 17 miles on the odometer but when I went in to pick up the vehicle the paperwork stated the odometer was at 217 miles. More
by Tony chow
December 08, 2024
James Pompei was very knowledgeable, not pushy and easy to work with on the vehicle purchase. to work with on the vehicle purchase. More
by S1MECHANICALCT
December 07, 2024
Service and communication were great. No guess work on my part. My car was completed early morning. No guess work on my part. My car was completed early morning. More
by MCG110103
