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Acura of Berlin
Berlin, CT
1,117 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,117 reviews
December 07, 2024
Service and communication were great. No guess work on my part. My car was completed early morning. No guess work on my part. My car was completed early morning. More
by MCG110103
Verified Customer
December 07, 2024
Brian was very helpful , but my car still isn’t fix. I came for you guys to find out what is going on and I didn’t get an answer. Also after leaving my car got worse . I came for you guys to find out what is going on and I didn’t get an answer. Also after leaving my car got worse . More
by Ice
December 03, 2024
Clean, well organized setup with easy connectivity for me to work while I wait for service to be completed. to work while I wait for service to be completed. More
by MATTGERRITS
Employees Worked With
December 02, 2024
Leo was knowledgeable and easy to work with. I was on a tight timeline and he was respectful of that I was on a tight timeline and he was respectful of that More
by mwj201102
December 01, 2024
Service Excellence 100%. Keith goes above & beyond, always very professional & detail oriented when explaining the diagnosis of car repairs needed. Keith goes above & beyond, always very professional & detail oriented when explaining the diagnosis of car repairs needed. More
by Denise
Employees Worked With
November 30, 2024
Very good service. Jamie was very friendly, very knowledgeable, she took the time to explain things to me and even had the mechanic come out and talk with me. He was al Jamie was very friendly, very knowledgeable, she took the time to explain things to me and even had the mechanic come out and talk with me. He was also very knowledgeable and patient with me. More
by RJ
Employees Worked With
Jaime Andrzeicik
November 29, 2024
Excellent experience! I came from out-of-state and traded my vehicle for another pre-owned vehicle on the lot. I worked with Lucius over the phone before driving there, an I came from out-of-state and traded my vehicle for another pre-owned vehicle on the lot. I worked with Lucius over the phone before driving there, and then Leo in person at the dealership. Both were very knowledgeable about the vehicles and extremely helpful putting a great deal together. Thank you for your professionalism and great work! More
by FLORIOSJ
November 28, 2024
Excellent customer service. The staff are professionals and reliable. It is easy to get an appointment to service your vehicle. I have recommended this dealership to my son and The staff are professionals and reliable. It is easy to get an appointment to service your vehicle. I have recommended this dealership to my son and would to anyone who is searching for reliable and professional place to service their vehicles. More
by CAM
November 27, 2024
Very Professional and prompt. Explains the diagnosis clearly on your vehicle. Completely satisfied with the service! Thanks Explains the diagnosis clearly on your vehicle. Completely satisfied with the service! Thanks More
by Wandawootenjay
