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Acura of Berlin
Berlin, CT
1,213 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,213 reviews
August 26, 2025
Salesman was very pushy didn’t have a lot of the right information. Couldn’t understand his English information. Couldn’t understand his English More
by LARRYJACOBS383
Verified Customer
August 25, 2025
Raj and Lucius were both easy to work with. Very professional and knowledgeable Tom in finance was very patient. Overall I had a great experience with your dealership. Very professional and knowledgeable Tom in finance was very patient. Overall I had a great experience with your dealership. More
by PAULINERANKINS65
August 23, 2025
Jim was very knowledgeable and helped me through the process. He and Brandon helped me figure out the special financing and benefits of the certified program. He was great! process. He and Brandon helped me figure out the special financing and benefits of the certified program. He was great! More
by merluc3
August 23, 2025
Leo was spectacular along sith the entire team of acura! Will recommend him to anyone. Will recommend him to anyone. More
by ryleigh.davis96
August 22, 2025
From the moment I stepped into the lot service was excellent! Jim was an excellent sales person. He showed me several cars and is highly knowledgeable about all of the features! He didn’t try to up excellent! Jim was an excellent sales person. He showed me several cars and is highly knowledgeable about all of the features! He didn’t try to upsell and took my lead in what I was looking for. He answered all my questions and follow up and pick up of vehicle was smooth and seamless. Highly recommend! More
by Shanontomassone
Employees Worked With
August 21, 2025
Leo made the car buying process easy and enjoyable, we had a wonderful experience working with him! had a wonderful experience working with him! More
by Rachelcaley95
Employees Worked With
August 20, 2025
Keith was very professional and took care of me quickly and effectively. Overall great service. and effectively. Overall great service. More
by adtrasente
Employees Worked With
August 18, 2025
Great friendly service, very helpful and told me everything that needs to be done with the vechicle upfront and told me what the cost would be for the service upfront no surprise fees everything that needs to be done with the vechicle upfront and told me what the cost would be for the service upfront no surprise fees More
by VITOS1666
August 18, 2025
Came to Acura of Berlin to find a vehicle after my previous one was stolen. Leo helped me find an amazing new car and helped through the difficult time. Outstanding customer service! previous one was stolen. Leo helped me find an amazing new car and helped through the difficult time. Outstanding customer service! More
by Austen.
Employees Worked With
August 16, 2025
My service experience was excellent. They kept me up to date on the progress of the service on my car, kept me up to date on expected costs and reasoning behind their recommendations. They kept me up to date on the progress of the service on my car, kept me up to date on expected costs and reasoning behind their recommendations. They provided a video recap of the inspection and was very clear regarding their findings and recommendations. I felt like I was treated like family. Would highly recommend this dealership to any Acura owner. More
by MEFARRELL
