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Acura of Berlin
Berlin, CT
1,260 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,260 reviews
October 22, 2025
Thank you to Christian, Leo, Tom and Lucius for making my purchase smooth and fast. No added pressure and got me at a payment I am comfortable with. Got a beautiful Milano Red ADX. Check out the service depa purchase smooth and fast. No added pressure and got me at a payment I am comfortable with. Got a beautiful Milano Red ADX. Check out the service department. Unbelievable how clean it is! I highly recommend this place! More
by BROOKE684
October 18, 2025
They treated me with respect and kindness, creating a comfortable and pleasant experience, Excellent communication and a great attitude — truly a pleasure to work with. comfortable and pleasant experience, Excellent communication and a great attitude — truly a pleasure to work with. More
by greyesg
October 18, 2025
We got the car what we aspired for within our budget. The whole process of buying the car was quick and proactively planned. The whole process of buying the car was quick and proactively planned. More
by RAJEETECH
October 15, 2025
Excellent service! ! Would recommend to anyone. Always very polite and informative on any service my car is due for ! Would recommend to anyone. Always very polite and informative on any service my car is due for More
by melissa.sullivan
Verified CustomerOctober 14, 2025
It was easy making an appointment and I wasn’t kept waiting. Service was quick waiting. Service was quick More
by Raypalen
October 14, 2025
I had a great experience working with Acura of Berlin. I had initially went in to have my car serviced and contemplated looking into a new vehicle. I was immediately connected with Jim, who was personab I had initially went in to have my car serviced and contemplated looking into a new vehicle. I was immediately connected with Jim, who was personable, helpful, and NOT pushy. Once I decided that I would be purchasing a car, he made the whole experience simple and seamless. They accommodated any requests and were very quick in turning the sale around without hassle. They called and followed through when they said they would -- overall, it was a fantastic experience with Jim and the entire team. More
by danielle_lord
Employees Worked With
October 12, 2025
I'm always taken care of with the best customer service which is why my car only comes to you. which is why my car only comes to you. More
by skaplan15
October 11, 2025
Acura of Berlin is very professional and service is excellent. In addition waiting area is very clean and comfortable. excellent. In addition waiting area is very clean and comfortable. More
by leighmstanton
October 10, 2025
Acura of Berlin is hands down the best dealership I’ve ever worked with. The customer service is top notch. I will definitely be a returning customer! ever worked with. The customer service is top notch. I will definitely be a returning customer! More
by m_renzoni
October 09, 2025
Efficient entry and advisory desk, knowledgeable staff, clean waiting area, entire facility is clean. Kind of expensive service but very good. Who knew that cars could be so expensive to have, worst than clean waiting area, entire facility is clean. Kind of expensive service but very good. Who knew that cars could be so expensive to have, worst than kids and animals. More
by Rich
Employees Worked With
