Acura of Berlin

Happy with service …John my service manager is a keeper! He was truly professional from start to finish! He was truly professional from start to finish! More

⸻ I want to extend a big thank you to the outstanding service team at Acura of Berlin! From start to finish, the experience was seamless and efficient. I’d like to personally recognize Keith, outstanding service team at Acura of Berlin! From start to finish, the experience was seamless and efficient. I’d like to personally recognize Keith, my service advisor, for his professionalism and clear communication throughout the process. Also, a huge shoutout to Evan and Syrus, the talented service technicians who quickly diagnosed and fixed the issue with my vehicle—your expertise is truly appreciated! I’m especially grateful to Mathew for finding a way to fit me into the schedule this morning on such short notice. That level of accommodation made a big difference. Lastly, Steve in the parts department provided top-notch customer service—friendly, helpful, and knowledgeable. Bravo to the entire team at Acura of Berlin! Thank you again for your dedication and great work. More

I arrived early and was able to check in on time. The rental was clean and drove perfectly. The recall service took a few days, the vehicle continue to drive and perform according to manufacturer spe The rental was clean and drove perfectly. The recall service took a few days, the vehicle continue to drive and perform according to manufacturer spec. ll the staff were friendly and courteous. Thank you. More

The dealership was great. Extremely helpful and accommodating. Made the process super easy. I would highly recommend. Extremely helpful and accommodating. Made the process super easy. I would highly recommend. More

I recently had the pleasure of working with Kevin at Acura in Berlin, and I couldn't be more impressed. He was extremely knowledgeable, pleasant, and efficient throughout the entire process. Kevin answe Acura in Berlin, and I couldn't be more impressed. He was extremely knowledgeable, pleasant, and efficient throughout the entire process. Kevin answered all of my questions with patience and clarity, making sure I felt confident and informed every step of the way. His professionalism and friendly attitude made the experience smooth and enjoyable. If you're looking for top-notch service, I highly recommend Kevin! Thank you! More

Jim was so helpful with my wife and I. He helped us with our purchase for my wife to be in a newer car. He helped with the whole process and made it really smooth to purchase this car. Def He helped us with our purchase for my wife to be in a newer car. He helped with the whole process and made it really smooth to purchase this car. Definitely will be contacting Jim again on a future bigger car. More

Buying a certified pre owned vehicle was a smooth process with Acura of Berlin. Everyone was pleasant to work with and we drove away with a new car within a week of finding it. with Acura of Berlin. Everyone was pleasant to work with and we drove away with a new car within a week of finding it. More

It was a great experience, perfect customer service as well it was my first dealer ship I’ve went to and they made it my last. Couldn’t have asked for a better car well it was my first dealer ship I’ve went to and they made it my last. Couldn’t have asked for a better car More

Every one was very nice and helpful when making appointment. Day of appointment Keith was great and service was excellent. Would go back for future repairs if needed. Thanks Ray Hartman appointment. Day of appointment Keith was great and service was excellent. Would go back for future repairs if needed. Thanks Ray Hartman More

Very good quickly about service to customer, thank you very much to all of you. very much to all of you. More