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Acura of Berlin

Berlin, CT

4.8
1,359 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,359 reviews

March 13, 2026

A pleasure to work with. Kevin Garcia was a professional and knowledgeable salesperson to work with. More

by KRISTINADAMS620
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Acura of Berlin responded

We’re glad to hear Kevin delivered such professional and knowledgeable assistance with your new Acura ADX. Congratulations on your purchase and enjoy every mile. Eric Diaz General Manager 860-829-3787

March 10, 2026

I had a very good experience purchasing my 2024 Certified Acura RDX. Raj was very informative and a big help to me. More

by Debbie Morrison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Acura of Berlin responded

Thank you for sharing your positive experience purchasing your 2024 Certified Acura RDX and for recognizing Navaraj’s informative support. We hope you enjoy your new RDX and look forward to assisting you again. Eric Diaz General Manager 860-829-3787

March 09, 2026

Acura of Berlin was professional, courteous, and very knowledgeable about my 2026 Acura ADX! They also offered the best financing options for me. Thank you! More

by Crystal3298
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe - Sales Manager
Mar 09, 2026 -

Acura of Berlin responded

We’re delighted to hear that our team’s professionalism and knowledge of your 2026 Acura ADX stood out. We’re also happy that Kevin arranged a financing option that matched your needs. Thank you for sharing your feedback. Eric Diaz General Manager 860-829-3787

March 09, 2026

We had a great experience at Acura of Berlin. Raj Shankar is an excellent salesman. He’s very knowledgeable and patient. He took all the time I needed to answer my many questions. He goes above More

by Kroncaioli23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Deedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Acura of Berlin responded

It’s wonderful to hear that Navaraj’s expertise and patience made your purchase of the used Acura RDX so smooth and that Jessica in finance provided outstanding assistance. We’re pleased you felt supported at every step. Thank you for sharing your experience with us. Eric Diaz General Manager 860-829-3787

March 07, 2026

Service was good and have no complaints. Definitely will use Berlin of Acura again Thank you More

by AJR6366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2026 -

Acura of Berlin responded

It’s wonderful to hear that your service experience met your expectations. Thank you for choosing us to care for your Acura. We look forward to helping you again. Eric Diaz General Manager 860-829-3787

March 06, 2026

Great dealership to do business with. New car purchase was a great experience from all. More

by RDIMAURO01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess (Finance)
Mar 06, 2026 -

Acura of Berlin responded

Thank you for choosing our team for your new Acura RDX purchase. We’re delighted everything went smoothly, and Kevin was glad to help. Enjoy every mile in your RDX! Eric Diaz General Manager 860-829-3787

February 28, 2026

His excellent service, Thank you a salesman above and beyond,His very helpful , and very patience. More

by MARIE.LUNA17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Acura of Berlin responded

We are glad Navaraj went above and beyond with such helpful and patient service. Thank you for your five-star review. Enjoy every mile in your Honda. Eric Diaz General Manager 860-829-3787

February 27, 2026

awesome, supportive, Engaging, welcoming, understanding, great They were caring explains things thoroughly and provided guidance More

by WANTSZ513
Recommend Dealer
Yes
Employees Worked With
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Navaraj Sankar
Feb 27, 2026 -

Acura of Berlin responded

Thank you for sharing your feedback. We’re glad Navaraj provided supportive guidance and clear explanations as you drove home your Volkswagen Taos. Please reach out if you need anything. Eric Diaz General Manager 860-829-3787

February 27, 2026

Great Service with Great communication. The team was very helpful and explained everything to me. More

by Coke26.ar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2026 -

Acura of Berlin responded

Kevin and our team are glad to hear the service and communication met your expectations when you picked up your used Acura Integra. Congratulations on your Integra and thank you for sharing your positive feedback. Eric Diaz General Manager 860-829-3787

February 26, 2026

too much waiting . . even when i walked in ,, no one helped me for the first 8 min i was there. More

by Kthowiee25
Recommend Dealer
Yes
Employees Worked With
Kevin Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garcia
Feb 26, 2026 -

Acura of Berlin responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Eric Diaz General Manager 860-829-3787