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Acura of Berlin
Berlin, CT
1,118 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,118 reviews
October 14, 2024
The dealership had an amazing and comfortable waiting area. With coffee and breakfast bar for anybody. area. With coffee and breakfast bar for anybody. More
by carmarieotero
Verified CustomerEmployees Worked With
October 13, 2024
Claudia was very informative for the car buying process - the entire process was smooth, quick, and efficient - and i walked out with a brand new truck I had not idea I would even qualify for! Claudia worked the entire process was smooth, quick, and efficient - and i walked out with a brand new truck I had not idea I would even qualify for! Claudia worked her magic and I would recommend her over and over again with no hesitation - not to mention she had a great personality! Thanks again Claudia! More
by felicia lee
Employees Worked With
Claudia Dijmarescu
October 12, 2024
This is the 4th Acura I have purchased from Acura of Berlin- the service is excellent and the dealership is a pleasure to work with! Berlin- the service is excellent and the dealership is a pleasure to work with! More
by Sduplin91
October 12, 2024
Acura of Berlin has a great inventory to choose from. The staff is friendly, caring and knowledgeable. The staff is friendly, caring and knowledgeable. More
by smsequeira
October 12, 2024
We had a very pleasurable experience at Acura of Berlin. All associates we dealt with were courteous and professional. Nicer than other dealerships we have dealt with. All associates we dealt with were courteous and professional. Nicer than other dealerships we have dealt with. More
by Jayne
October 11, 2024
First visit was for an oil change. Great team and they put the oil in the right place. That's a win. Great team and they put the oil in the right place. That's a win. More
by No screen name
October 10, 2024
We worked with Jim on the purchase of my 2024 Acura and I could not recommend him enough. He was extremely knowledgeable throughout the process and able to answer any questions I had with ease. The inventory could not recommend him enough. He was extremely knowledgeable throughout the process and able to answer any questions I had with ease. The inventory Acura of Berlin had was also far above what other Acura dealerships were able to offer. I would definitely recommend Jim and Acura of Berlin and I am very excited and happy with my new purchase. More
by Seanna F.
Employees Worked With
October 10, 2024
Jaime Andrezicik provided excellent customer support. She delivered on what she promised Acura can do. She was concise and pleasant to deal with. Thank you Jaime She delivered on what she promised Acura can do. She was concise and pleasant to deal with. Thank you Jaime More
by maged.loka
Employees Worked With
Jaime Andrzeicik
October 09, 2024
I was very pleased working with Acura if Berlin to purchace my car. The no pressure sales was great.. purchace my car. The no pressure sales was great.. More
by BBIALCZAK95
October 09, 2024
I had a great experience buying my car. They were on top of helping me get exactly what I was looking for. I am so happy with my vehicle and the excellent customer service. I would highly r They were on top of helping me get exactly what I was looking for. I am so happy with my vehicle and the excellent customer service. I would highly recommend! More
by SHAINA.BENDER.L
