Acura of Berlin

Great service & communication by Jonathan! Right on the spot he got me in quick for a A1 service! Right on the spot he got me in quick for a A1 service! More

Big thank you to the best salesperson Claudia. I had the best experience!! We all know that buying a new car can be very stressful sometimes but not when you doing a business with Claudia! She is I had the best experience!! We all know that buying a new car can be very stressful sometimes but not when you doing a business with Claudia! She is a very professional individual, knowledgeable and great listener. Claudia took her time and answered all my questions and concerns. I highly recommend Claudia. It was a first time when purchasing a car was actually a great experience for me. Thank you Claudia and I wish you much success in the future. More

Claudia was so professional and helpful even with things unrelated to sales. She provided an excellent customer service and insight in the process of buying/ leasing a new vehicle. Claudia made the process unrelated to sales. She provided an excellent customer service and insight in the process of buying/ leasing a new vehicle. Claudia made the process easy all the way through. I fully recommend her services, she goes above and beyond when helping her customers. More

I like the way they take care of business. Also the car matches the staff at Acura perfect Also the car matches the staff at Acura perfect More

Very laid back non aggressive atmosphere with a helpful, knowledgeable, friendly staff. Lots of choices with a large inventory. James was extremely helpful with a conscientious awareness of when to step awa knowledgeable, friendly staff. Lots of choices with a large inventory. James was extremely helpful with a conscientious awareness of when to step away. He guided, did not forcefully try to sell me a car. Ask questions of what I was looking for. It was like having a conversation that just flowed and I didn’t feel pushed. I pretty much knew what I wanted but wasn’t sure if a lease was the best thing for me. Well, after asking a million questions I realized it was the perfect choice for me. He was so easy to work with and I appreciate the fact that he didn’t come across like a typical salesman lol. Sorry to those of you that follow and hate being labeled that way. James is someone my husband and I would hang out with! Timing was right, place was right, dealing with James was completely right and leasing an amazing sporty RDX was 100% the right decision!! I will be back!!! If you want a stress free experience where you don’t feel hounded or pushed, this is the place for you 😜😁 More

Jim was great! No pressure and very responsive. Dealership was easy to do business with. No pressure and very responsive. Dealership was easy to do business with. More

Let me say this is by far the easiest no pressure car buying experience I have ever had. The entire team at this dealership is fantastic. From the Gm Eric to the finance manager Tom and our sales rep Jim buying experience I have ever had. The entire team at this dealership is fantastic. From the Gm Eric to the finance manager Tom and our sales rep Jim. No one pushed anything additional, just provided the information and options. This is what every dealer should be like. If you are in the market for an Acura tgis is the place to go More

Adam was awesome to work with. He was very knowledgeable without being overbearing. I had a great experience! He was very knowledgeable without being overbearing. I had a great experience! More

Service was very good and took the amount of time that they told us it would. they told us it would. More

Keith is Great in the service department, He is always very helpful, friendly and when my daughter and I have him we have not issues. Feels like a big turn around with service staff, who are not always very helpful, friendly and when my daughter and I have him we have not issues. Feels like a big turn around with service staff, who are not always knowledgeable and friendly. Frustrated with how you make an appointment online with a specific service man and then you just get who ever is available first. What is the point of choosing who you want. Made an appointment in August for a recall appointment was told they don't have loaners, but could possible give me one if they have my car after a week. Then someone I know was called to bring their car in the next day and was provided a loaner. I Go out of convenience otherwise I would choice another dealership. More