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Acura of Berlin
Berlin, CT
1,247 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,247 reviews
September 11, 2025
This is my fourth lease with Acora of Berlin. They are very helpful with the process. I really would not to go anywhere else, Jim Pompei is a great asset to Acura They are very helpful with the process. I really would not to go anywhere else, Jim Pompei is a great asset to Acura More
by MSMONEY11
September 08, 2025
Ww had a good experience with dealership. Raj was professional and easy to work with. Raj was professional and easy to work with. More
by genietric
Employees Worked With
September 06, 2025
My husband and I were very impressed with how Kevin guided us through the entire process of purchasing our vehicle with professionalism and patience. Brandon also introduced himself and made our experi guided us through the entire process of purchasing our vehicle with professionalism and patience. Brandon also introduced himself and made our experience a positive one. We felt supported from start to finish. More
by LOMARTINO
September 06, 2025
Johnathan helped a lot and he took ownership of this repeated problem- an oil leak that started after a major repair job on my car After 3 attempts to repair it by the garage mechanic, the correct cau repeated problem- an oil leak that started after a major repair job on my car After 3 attempts to repair it by the garage mechanic, the correct cause was finally identified and repaired Thank you and thanks to Johnathan ! More
by jchilicki
Verified CustomerEmployees Worked With
September 05, 2025
Everyone was very polite and professional. This was our 2nd RDX that we purchased the Acura of Berlin. This was our 2nd RDX that we purchased the Acura of Berlin. More
by AFANDOZZI2001
September 05, 2025
I have been busy cars from 1990. This was truly the best experience I ever had. From start to finish. Christian is the first person I spoke to so I have to give him a big thank, he i This was truly the best experience I ever had. From start to finish. Christian is the first person I spoke to so I have to give him a big thank, he is responsible for getting me in the building. Sale person Jim very professional he knows his stuff. Tom professional, and very funny all at the same time . One happy customer. More
by ANDREW15GREENE
Employees Worked With
Other Employees :
Tom .. I did’t get his last name
September 04, 2025
Always great service. Everyone is professional and courteous. Keep up the good work. Thank you! Everyone is professional and courteous. Keep up the good work. Thank you! More
by MACTOONS
September 02, 2025
Very friendly, Keith was on top of his game. Would definitely come back for service Would definitely come back for service More
by tblasz28
September 02, 2025
Professional and prompt. I have known Keith Davis for many years and he is always friendly and courteous. I have known Keith Davis for many years and he is always friendly and courteous. More
by BIRDLURE1
August 29, 2025
Jim was the best sales representative I've ever worked with! The transaction was simple and quick. No pressure. This dealership exceeded my expectations when it came to buying a used car. with! The transaction was simple and quick. No pressure. This dealership exceeded my expectations when it came to buying a used car. More
by TMATHIAU
