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Acura of Berlin

Berlin, CT

Overview
Employees
Reviews
Vehicles
4.8
1,397 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,397 reviews

January 28, 2024

I've been a customer for about 15 years. I've always been happy. I love working with Keith Davis. More

by KKO
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Davis
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Jan 29, 2024 -

Acura of Berlin responded

Thank you so much for your kind words, for Keith and our service team and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

January 27, 2024

Excellent Service very friendly and honest . The overall experience was very good . Keith was friend and honest More

by DONDELLAQUILA
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Davis
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Jan 28, 2024 -

Acura of Berlin responded

Dondella, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

January 27, 2024

Excellent and quick service Comfortable waiting area for work while you wait Efficient and clean More

by Claudelf04
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik, Jaime Andrzeicik
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Jan 28, 2024 -

Acura of Berlin responded

Claude, Thank you for taking the time to share your thoughts on working with Jaime and our team. We're glad to hear we delivered such a great experience! Eric Diaz General Manager 860-829-3787

January 27, 2024

Great experience last time I came in with my Acura RDX. Met new service advisor Gina. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Battistini
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Jan 28, 2024 -

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

January 27, 2024

The dealership was very polite and attractive to my needs Also I love the video he showed me More

by Ferrellmarcus99
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
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Jul 06, 2024 -

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Diaz General Manager 860-829-3787

January 26, 2024

Very professional. Answered all questions. Got the job done Excellent waiting area Very pleased and satisfie More

by Jcopsinis
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Davis
Report | Print
Jan 28, 2024 -

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. Keith and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

January 26, 2024

They were friendly and efficient. They took care my needs professionally. My experience was very good. More

by ELLW13
Recommend Dealer
Yes
Employees Worked With
Don't know her name. Service check in person. Very accommodating .
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Jan 28, 2024 -

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

January 26, 2024

Easy to make an appointment at the requested day and time and repairs and maintenance work were explained. More

by 100JERSEYGIRL100
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Davis
Report | Print
Jan 28, 2024 -

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

January 26, 2024

Very helpful, Jaime did a great job, she was friendly, helpful, and tried to make my wait as short as possible More

by DANIELLE57
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik, Jaime Andrzeicik
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Jan 26, 2024 -

Acura of Berlin responded

Thank you, Danielle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

January 26, 2024

Very good It is important for me to have a loaner car They made this possible More

by Bdanew
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
Report | Print
Jan 26, 2024 -

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

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