Acura of Peoria

Amazing Experience! Overall, I had a wonderful experience with Jessica Magruder and Paul Brown when I bought my TL. They both were so friendly and accommodating that I wa Overall, I had a wonderful experience with Jessica Magruder and Paul Brown when I bought my TL. They both were so friendly and accommodating that I was pleasantly surprised because I’ve never experienced this level of customer service at a car dealership before. I have already recommended both of them and the dealership to everyone who has seen and complimented my car. And I've saved their contact information for myself for future car purchases. When I first started looking for a car, my goal was to do everything through email so that I could just go in, sign, and drive away with the car. I was interested in a Certified Acura TL they had available. I started corresponding with Jessica and she was very helpful in providing some details about the car and an initial quote. She invited me to the dealership so that I could personally look at the car and assured me that it would be worth my time. As much as I was trying to avoid that, especially because it was a long drive to Peoria, I gave in and went to see them. Right as I arrived, I noticed they had already pulled the TL (washed and cleaned) up to the front. I did a quick test drive and then went back in to review the numbers. When it came to negotiating the price, both Paul and Jessica were transparent and straightforward from the start. They made sure that we agreed on a price that made sense and worked for me. They were also helpful in answering any questions I had about financing. Plus, they didn’t pressure me with any sale tactics (the first time in my life when buying a car). In the end, they kept their promise and made sure that my drive to see them was worth it. Needless to say, I was in and out of the dealership in 90 minutes, including the time it took to sign all the paperwork with the finance manager. I couldn’t have asked for a better experience and better car than what I got from Acura of Peoria. More

Customer Service I have bought a few cars from Acura of Peoria and what keeps me coming back to this dealership is Vince Hancock and Mike King in the service departmen I have bought a few cars from Acura of Peoria and what keeps me coming back to this dealership is Vince Hancock and Mike King in the service department these gentlemen are the big reason I continue and will always purchase a Acura and from this dealership. They are so Professional and Courteous and always continue to amaze how they continue to take care of not only me but every customer that walks through the doors everyday as I watch waiting for my car! I am all about customer service as I work for Marriott/Ritz Carlton for 20+years as customer do business with people they like! And if I could hire them at the hotel I would as this is hard to find in todays society! I would also like to point out the Brijen Dave is one of the best GM's to work with as well! More

Excellent experience Met with Chaz on Thursday about a used RDX at one of their other stores, by Saturday morning it was their waiting for us to look at. A few hours later Met with Chaz on Thursday about a used RDX at one of their other stores, by Saturday morning it was their waiting for us to look at. A few hours later we were driving home in it. Beautiful car! Great team over there. Will be back on the next purchase More

Amazing! Went to see Freddy for a Manuel transmission car. He was able to find me a perfect fit! I love my car so much! I couldn't be happier! Go see Freddy an Went to see Freddy for a Manuel transmission car. He was able to find me a perfect fit! I love my car so much! I couldn't be happier! Go see Freddy and he will help you find what you're looking for. More

Best car buying experience ever I have never dealt with such professional, friendly, courteous and sweet staff in my life. I have bought cars from dealerships many times over the yea I have never dealt with such professional, friendly, courteous and sweet staff in my life. I have bought cars from dealerships many times over the years and hands down, this was the best buying experience I ever had. From the client advisor Philip Watkins driving 40 minutes to pick me because I was unable to drive to the dealership, to the sales manager Paul Brown going out of his way to get to know me and say hello, to the honesty and care of the Ray Garcia in the finance department. They really listened to my needs and financial barricades and did an amazing job exceeding my expectations. I left driving with a smile and feeling really great about my experience. I highly recommend Acura of Peoria. You will experience the difference. More

Orgasmic overload Best feeling ever, excellent communication. Like a breathe of fresh customer service like I have never had. Heart wrenching in a good way, ending with Best feeling ever, excellent communication. Like a breathe of fresh customer service like I have never had. Heart wrenching in a good way, ending with a massive bang of kindness, leaving me all choked up and sweating like a rough neck on a bad day. More

Buying my car here was a pleasant experience. I had a great experience and am the proud owner of a 2016 ILX! Fred Peralta is a fine young man and was a pleasure to work with as he was very thorou I had a great experience and am the proud owner of a 2016 ILX! Fred Peralta is a fine young man and was a pleasure to work with as he was very thorough and knowledgeable. I was never in the dark about the costs of the purchase. He was very patient in explaining all the features of the automobile. He introduced me to the service manager and to the customer relations person who gave me a call to see if all was well in my buying experience. You should be proud of your personal for representing your organization so well. Sincerely, Del Sanchez. More

Aaron & Jorge are GREAT My wife and I are no nonsense kind of people; we went to this dealership looking to test drive and hopefully purchase a car within a relatively sho My wife and I are no nonsense kind of people; we went to this dealership looking to test drive and hopefully purchase a car within a relatively short amount of time. Aaron was able to suggest a car that had recently been traded in. We actually test drove A lovely Acura TSX, subsequently made an offer on the car, The offer was excepted all the paperwork was filled out and we were driving home within an hour and a half. This was a good experience thank you Erin and Jorge! I do recommend this dealership, no wonder they have won so many awards! More

Wonderful experience at Acura of Peoria We had a wonderful experience buying a new 2016 Acura MDX from Acura of Peoria. Our Client Adviser, Nick Butler was a pleasure to work with. He kne We had a wonderful experience buying a new 2016 Acura MDX from Acura of Peoria. Our Client Adviser, Nick Butler was a pleasure to work with. He knew his products, inventory and listened to our needs. So many times when purchasing an item you have to hear what the salesperson wants to say or whatever they think is important. Caleb Watkins gave us a fair trade-in value and price on the new MDX as well. Nick, Eugene Kwon and everyone else was very professional and as long as Acura builds a car that we want we will be going to Acura of Peoria to buy it. Keep up the great work. More

Nice experience I had a nice experience working with Arron and the team. For all the purchases in the future I be returning to Acura of Peoria. I had a nice experience working with Arron and the team. For all the purchases in the future I be returning to Acura of Peoria. More