Advantage Chevrolet of Hodgkins

I felt taken advantage of. First they raised the price of what me and the salesman agreed to. Then they tried to add gap insurance when I didn't ask for it. when I asked the First they raised the price of what me and the salesman agreed to. Then they tried to add gap insurance when I didn't ask for it. when I asked them to remove it, they said the Finance company requires it. I told them I paid for 1/3 of the car already so there no gap anymore. He then magically removed it. Then he told me I get two free oil changes in the deal. A week later I get in the mail a letter stating thank you for purchasing your service. I called them and asked what is this letter about, I didn't purchase any service. They told me no you did, it was put into your deal. Turns out they added it on top of the price. I went back to ask for the money and finally after lots of arguing they said they will refund me the amount. I was told it was free but it wasn't. Overall they really swindled a lot of things and this came all after I agreed everything with the salesman. I don't know if it came from finance guy or who but it wasn't one thing. It was so many. More

Service technicians helpful . explaining what they were doing for the vehicle with video of areas needing repair or replacement. explaining what they were doing for the vehicle with video of areas needing repair or replacement. More

Service was very good. Mechanic explained things and was very customer focused. He worked quickly and did good work. Mechanic explained things and was very customer focused. He worked quickly and did good work. More

I like their fast and reliable service. Friendly and helpful customer service people. The videos provided are a great visual visual to understanding the problem. Friendly and helpful customer service people. The videos provided are a great visual visual to understanding the problem. More

Advantage Chevrolet has one of the Highest rated Service Departments, in my opinion. I am very confident with the mechanics and service writers. The amount of information backed up with Videos helps quite a Departments, in my opinion. I am very confident with the mechanics and service writers. The amount of information backed up with Videos helps quite a bit. The Level of Professionalism, the training of the Mechanics and the pleasant interaction with Service advisors lends to an enjoyable experience. Thanks Advantage Chevrolet ! Thanks Carolina Martinez! More

They were very helpful and polite. Most dealers try to sell you a new car. But not here Most dealers try to sell you a new car. But not here More

Professional, courteous, quality, but not timely. A scheduled oil change shouldn’t take longer than one hour. A scheduled oil change shouldn’t take longer than one hour. More

Carolina was courteous, efficient and honest. That is exactly what a customer wants from any business. Although my bumper to bumper warranty had ended, my car (camshaft engine bank sensor) was That is exactly what a customer wants from any business. Although my bumper to bumper warranty had ended, my car (camshaft engine bank sensor) was repaired free of charge because the issue was covered by the powertrain warranty. The free car wash was icing on the cake! More

Everything was done right and it was the price I was told very happy with service very happy with service More

Thanks to Owen, I had a successful visit in repairing my vehicle. I returned to the dealership the next day for the carwash and (once again) had a dissatisfactory experience with the woman consultant locate vehicle. I returned to the dealership the next day for the carwash and (once again) had a dissatisfactory experience with the woman consultant located at the entrance of the garage. As in the past, she makes promises you doesn't keep. This time, she said, "I'll come get you when your car has been washed. An hour later, she is nowhere to be found and my car had been ready to go (according to another employee) for 45 minutes! Why is this woman still here?? Again, Owen is terrific. More