Advantage Chevrolet of Hodgkins

Things done in a timely fashion, but a hair net and a feet cover were left in my car when I was returned my car. feet cover were left in my car when I was returned my car. More

Customer service is second to none. Everyone you come in contact with are pleasant and easy to talk to with a caring spirit. HIGHLY RECOMMEND contact with are pleasant and easy to talk to with a caring spirit. HIGHLY RECOMMEND More

Fast efficient service. Everyone was super friendly and accommodating. I appreciated the updates sent to my phone and video of overall check of my vehicle accommodating. I appreciated the updates sent to my phone and video of overall check of my vehicle More

Had a great experience with my purchase, I will be getting another one soon. Great place to buy a car with wonderful personal. No regrets. getting another one soon. Great place to buy a car with wonderful personal. No regrets. More

They are always helpful,courteous and professional and do a good job on my car. My car is always returned clean, never greasy inside or out. a good job on my car. My car is always returned clean, never greasy inside or out. More

I had Ernie as a sale associate ,he’s good guy and wanted to make sure I got the truck I wanted for the price I can afford. The financial manager was very nice and helped me get a warranty on the truc wanted to make sure I got the truck I wanted for the price I can afford. The financial manager was very nice and helped me get a warranty on the truck for being older. More

So far so good, took delivery of 2021 Corvette waiting on a few loose ends which given the complexity and “newness”of the car I would say it is understandable. Met with new car sales manager Mike Armstrong a few loose ends which given the complexity and “newness”of the car I would say it is understandable. Met with new car sales manager Mike Armstrong and he has given his word they will all be taken care of upon my bringing the vehicle in for service. I have yet to have Advantage Chevrolet perform service work but would be happy to review them after I do! More

Oh ok well I had another leak in the front right tire which was on the back when I brought it in. The rim was cracked I thought I asked you guys to check for all of that? Either way it was yesterday s which was on the back when I brought it in. The rim was cracked I thought I asked you guys to check for all of that? Either way it was yesterday so I had to go to Firestone since it was a Sunday and ruined my trip. I had to buy another tire and get a new rim. I should get some type of compensation for this inconvenience More

When I arrived, after my car was inspected the front desk advisor Clinton recommended that I get new tires. My appoint was to get new tires and thought that was odd that he didn't check why I was there first advisor Clinton recommended that I get new tires. My appoint was to get new tires and thought that was odd that he didn't check why I was there first. I was then sent a video from the mechanic recommending air filters for my car. When sent the invoice/work approval link, I saw that the prices for each filter with labor, were $59.99 and $89.99 which I thought was extremely high and selected cancel on the invoice/approval link. The mechanic installed the cabin air filter anyways and Clinton advised me that Chevy's app/communication service wasn't working properly that day Saturday 3/27, therefore they did not see my request to not have the filters installed until it was to late and the cabin filter was already installed. I asked if they could remove it and Clibton said no due to the work already being completed. I understood this then asked if I could at least get a discount for it, in which Clinton asked me to give him a moment to partner with his manager. He returned and said that his manager wanted to know if I had a coupon, I said no. He then said his manager approved $10 off the service that I refused on the Chevy approval link. Then Clinton told me that my car was ready for me to go pick it up, while I was in the lobby for most of the time. I arrived at 11am to drop off my car and returned around 11:50am after eating lunch at the Subway nearby. I remained in the lobby until 3:10pm while they worked on my car, only checked on once by another associate who asked if I wanted a free car appraisal. I am very disappointed in the level of guest service, guest awareness and overall lack of trying to do what's right for the guest. More

After lack of communication on the replacement of my broken windshield, Charlie went above and beyond to make sure my windshield was replaced. I appreciate the effort put forward after the misunderstand broken windshield, Charlie went above and beyond to make sure my windshield was replaced. I appreciate the effort put forward after the misunderstanding. I would not hesitate to go back for my next car! More