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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,165 Reviews

2,165 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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March 05, 2021

my experience is satisfactory Carolina Martinez she take care me and explained to me I am satisfied with service except one small thing the boys moved all mirrors and they no put back on place . tha More

by pandrade1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for your outstanding review! I'm very happy to hear that Carolina was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 04, 2021

The dealership was clean and people were friendly. The customer service was great and the bathrooms was clean. Service was fast.... Good jobbbbbbbbbbbbbb. Thank you More

by colemantanya1
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Advantage Chevrolet of Hodgkins responded

To say thank you is not enough, Cole! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Advantage Chevrolet of Hodgkins again! Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 04, 2021

Very nice individuals. Video recorded my car to show me everything they found was valid. Fixed only what was necessary. Kept me in the loop as far as when my car would be ready and what to expect More

by charlene2170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen
Mar 09, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 04, 2021

My service experience at Advantage Chevrolet was nice, My service experience at Advantage Chevrolet was nice, Felipe greeted me and was polite. I was made to feel right at home with their spacious waiting More

by djmoneyprod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Advantage Chevrolet of Hodgkins responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 04, 2021

always great service, performed in a professional and timely manner. the staff are friendly and knowledgeable which makes me comfortable and confident in the services provided More

by DONION
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Pavlik
Mar 09, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 04, 2021

Just wonderful the service writer did an excellent job of asking questions and getting my information right. Got my exhaust fixed and paid for the service completed then left the surprise was a free car wash More

by allendiggs57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate your kind words, Allen. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Len Paluch | lpaluch@advantagedealer.net

Mar 09, 2021 -

allendiggs57 responded

No problem Len Paluch I most definitely will do that my next step when I get some money is to get my power steering fixed next

March 03, 2021

Thanks for everything, loved the service. Always looking up for customers. My car got done what was needed oils change and check engine light. Thanks for everything More

by MARIA_1993-24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 03, 2021

Came in for noise on front driver side wheel. Turns out that my struts are worn bad. Need replaced ASAP. Cost $2300. 2016 Tahoe. Unbelievable More

by lorraine.cobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 03, 2021

I got ripped off big time,I traded in my car and brought a car for 14.000 I thought it was a good deal until I check other car dealers,I could have brought the same car some where else for 14.000 and kept m More

by DRTAYLOOR
Recommend Dealer
No
Employees Worked With
Joslynn Keys
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Murillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jaeger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

Mar 05, 2021 -

DRTAYLOOR responded

You can reach me at (708) 289-1599 I would like to make things right

March 01, 2021

The staff was great I was having an issues with my car and the receptionist was great. Also the ease of getting a rental was great. I highly recommend More

by LESLIEANDREWS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Advantage Chevrolet of Hodgkins responded

Leslie, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Advantage Chevrolet of Hodgkins team went above and beyond to help out with your vehicle needs. Thank you again for your business. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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