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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,138 Reviews

2,138 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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November 29, 2023

Chris is the GOAT always returns calls and gives good explanations on repair/cost of work. I trust Frank, the mechanic with my vehicle. More

by CELTICS1424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wetzel
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Nov 30, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Chris was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 29, 2023

I always feel like I'm in good hands when I'm at Advantage Chevrolet. ALWAYS! More

by slbarmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 29, 2023

All was good Owen was very helpful, it just took longer than I expected but was quicker than I was told. More

by Scontorno
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
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Nov 30, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 29, 2023

I had a great experience with this dealership. They were able to show me everything on camera and I really appreciated the service. More

by thebluesmeans
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Advantage Chevrolet of Hodgkins responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 27, 2023

Unhelpful, aggressive, fraudulent. Stay away from at all costs especially if you’re a first time buyer. They will try their hardest to take advantage of you. Just like the name of the More

by Gonzaale13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie (sales manager) only one who was somewhat helpful, admitted to me that the dealership did me wrong over the phone and nothing was done about it
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Dec 01, 2023 -

Advantage Chevrolet of Hodgkins responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 27, 2023

Poor overall. Waited to be greeted for 5 minutes with no other cars in there. No update on my car and far past the time until I called. More

by garrett.j.edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Suarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Advantage Chevrolet of Hodgkins responded

Garrett, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 25, 2023

Great customer service. They explain what needs to be done or whats getting done to your vehicle. They also offer a video of an inspection of your vehicle. The work done is More

by MORALESDAVID26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 24, 2023

Waited over 4 hours for an oil change that I had an appointment for. Good work on the car, but horrible customer service More

by Lisama0729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
Report | Print
Nov 27, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you taking the time to share your experience with our service department, Lisa. Here at Advantage Chevrolet of Hodgkins, I like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 24, 2023

Your team atbyour dealership is awesome. Courteous and prompt. Bought a used minivan a few months ago and the whole experience was very good. Would consider going back to the dealership as w More

by jamalm05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 24, 2023

The Mechanic did a thorough job on my truck. Thank you for your hard work. More

by ltdant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wetzel
Report | Print
Nov 27, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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