Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Advantage Toyota Valley Stream
Valley Stream, NY
4,648 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck -
Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit.
We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai.
Enjoy satellite tunes and down piping hot coffee or tea while you're here.
We have your wheels and we have your back!
Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,648 reviews
Verified Customer
September 14, 2021
Service advisor was on point from the moment I drop the vehicle off to the time I picked it up. vehicle off to the time I picked it up. More
by vill1437
Employees Worked With
September 14, 2021
Very efficient. Very quick. Everyone was nice and helpful and I appreciated it very much and I appreciated it very much More
by Kristen
Employees Worked With
September 14, 2021
They are very helpful and accommodating all your needs to lease a car (they work with you). Their service department is the same very pleasant, quick and always looking out for your trip there pleasant. Our lease a car (they work with you). Their service department is the same very pleasant, quick and always looking out for your trip there pleasant. Our salesman Basil Rabie who we’ve worked with for the 3 past leases is wonderful and we will always work with him. 👍🏻 More
by Nellie123
September 12, 2021
Staff was very professional and courteous. The waiting time was also fair..would recommend my friends to buy their next car at Advantage Toyota. A very satisfied customer. time was also fair..would recommend my friends to buy their next car at Advantage Toyota. A very satisfied customer. More
by GHEINSJACQUES
Employees Worked With
September 09, 2021
I just purchased a new Rav 4 Hybrid Limited from Chris Williams at Advantage Toyota. Chris was very professional and it was like being with an old friend. I would recommend Advantage Toyota and Chris Wi Williams at Advantage Toyota. Chris was very professional and it was like being with an old friend. I would recommend Advantage Toyota and Chris Williams to anyone looking to purchase a car. Furthermore, Dan the manager was equally as professional and kind as Chris was. Thank You for having these 2 wonderful people employed by your company. Sincerely, Nancy Foster More
by Nkimfoster
Employees Worked With
September 08, 2021
Dropped my car on Friday, 9/3,for a 10:20am appt regarding the letter I received about a faulty magnetic clutch. I was told I would get a get a call sometime in the afternoon. I left and waited for regarding the letter I received about a faulty magnetic clutch. I was told I would get a get a call sometime in the afternoon. I left and waited for a status call. Missed the call at 2:16 that there was no one to test drive and do diagnostic work on my car and that I would receive a call before 4 pm . I called the service department at 2:30 left a voicemail message, called again at 2:40 left another message. No one called me back. Saturday morning I called at 8 am was on hold her 40 minutes, only to be told that the part needed for my car had to be ordered and the earliest it would be in would be Tuesday, Sept. 7th. I took an Uber to pick up my car. I got a text message on 9/7 at 9:16am, that my car had been serviced and was ready for pickup. Really!,, I picked up my car on Saturday, and it hadn’t been serviced, This morning I get another text saying the part was in and I should call to make an appointment. I did, and the first available is Tuesday, Sept 14th at 7am. I had a funeral today, while in the cemetary, I get a call saying the part was in and I should schedule an appointment for service, I just pray that who ever services my car is certified and repairs my car correctly. I am truly disappointed in their experience. By the way, no offer of a shuttle ride home or a loaner to use. I have never experienced such incompetence, if Toyota knows there is a recall or parts issue, one would think they would keep the parts in stock for replacement. Also being placed on hold for more than 5 minutes is also unacceptable. Each time I was placed on hold was 20-40 minutes, More
by Firstlady
Employees Worked With
September 06, 2021
James is knowledgeable and very helpful. The price was not too bad and car was done in a reasonable timeframe. Thank You for treating me like a valuable customer and keeping me abreast every step of the not too bad and car was done in a reasonable timeframe. Thank You for treating me like a valuable customer and keeping me abreast every step of the way on the status of my car. This and every time! More
by FAYE1607
Employees Worked With
James Dussap
September 05, 2021
Very good place to buy a car I will recommend it to anyone the staff is very courteous as far as the managers Shameeka Malcolm anyone the staff is very courteous as far as the managers Shameeka Malcolm More
by DARYL10310
September 03, 2021
Very time consuming but worth the wait awesome experience overall very friendly and they sure made the whole process simplified I procrastinated for a while however I felt comfortable enough to proceed with overall very friendly and they sure made the whole process simplified I procrastinated for a while however I felt comfortable enough to proceed with the purchase Thank you Mr Irving very helpful gentleman More
by ONESKIPEVE
Employees Worked With
Orddey Irving
