Al Hendrickson Toyota

It was my first experience at Toyota and was very pleased with the knowledge of the service team. with the knowledge of the service team. More

3 hour wait time !! While your car sitting on a hour finish and waiting for then to text you finish and waiting for then to text you More

Great service and great price. Klaus provides great service. Would definitely recommend to anyone. Thanks!! service. Would definitely recommend to anyone. Thanks!! More

Very good services. One of the best place to recoment to my friends and family.. my friends and family.. More

Overall, my visit was ok. However, I ended up spending over $6,400 to fix my car. I dropped it off on a Friday, 11/19/21 and was told to come pick it up on Wednesday, 11/24/21. When I pick the car up af over $6,400 to fix my car. I dropped it off on a Friday, 11/19/21 and was told to come pick it up on Wednesday, 11/24/21. When I pick the car up after less then 2 minutes driving it I started hearing a whistling & loud rattling noise coming from under. Since I was already on my way home and the fact my service person Klaus was off duty I decided not to turn back to being the car back. So I drove straight home and parked it until I was able to bring it back on my day off from work which was Saturday, 11/27/21 also when I knew my service person Klaus would be working. Anyway when I took the car with them for a test drive the noises had stoped. It turned something was a title loose had fix itself out. I asked to still take it in to check it out because I could believe those horrible noises had suddenly stop that easy. Klaus assured me that I would drive the car and if anything goes wrong to simply bring it back. My only complaint at this point is that there should have been some accommodation to allow me customer service transportation. The day I dropped the car. I had to walk to my cousins house on a rainy day, luckily that lives nearby and I ended up spending the whole day at his place until he was able to drive me back home after he was off working. Thank God he works from home - because I was able to wait there. Shuttle service ride home was not offered to me by Al Hendrickson. Almost the entire time the car was getting fixed I had to catch Uber rides to go to work when Al Hendrickson could have offered me even a cheap rental of some sort. I found it a bit lacking on that part of customer service when I had spent all that money getting my car fixed by Al Hendrickson. Overall. I feel more should have been done to accommodate me with transportation while my car was getting fixed. I could have easily went to Lexus, but I chose Al Hendrickson, but I kind of regretted it because at least they would have treated me bette there at Lexus with transportation. More

I think They sold me a broken highlander 2022. I got this car the following day I had to bring it back to get fix like a used car. First they were trying to rip me off then they sold me a broken car I hate t car the following day I had to bring it back to get fix like a used car. First they were trying to rip me off then they sold me a broken car I hate this dealership. More

Excelente atención y muy atentos a la solicitud de sus clientes y resuelven los inconvenientes rápidamente clientes y resuelven los inconvenientes rápidamente More

the sales and administrative staff, very friendly and polite, would buy another car there, recommended polite, would buy another car there, recommended More

I think it’s a good dealership so anybody can go get a good service good service More