Albany Subaru

Tori kept me updated throughout the day. We also had to coordinate with Caliber collision, and she did a great job with that also. We also had to coordinate with Caliber collision, and she did a great job with that also. More

Outstanding service when I recently took my Crosstrek in for 60,000 mile maintenance. From reviewing the items to address, scheduling and impeccable communication through the process. My Crosstrek is runnin for 60,000 mile maintenance. From reviewing the items to address, scheduling and impeccable communication through the process. My Crosstrek is running beautifully and my appreciation for Alan, James and entire team. More

Your website is rather hard to use in making appointments, but the service center itself is excellent. appointments, but the service center itself is excellent. More

I brought my Subaru in for service on Tuesday. I expected that my windshield wipers would also be inspected. Yesterday when I went to clean my windshield I noticed the right side needs replaceme I expected that my windshield wipers would also be inspected. Yesterday when I went to clean my windshield I noticed the right side needs replacement. Now I will have to make a special trip to have it replaced. Other than that the service was excellent. More

Very friendly n pressure free approach. I went just to check out their inventory and ended up driving home in a new car. From the moment I walked in n met Gm Jorge n salesman Everd, I felt I went just to check out their inventory and ended up driving home in a new car. From the moment I walked in n met Gm Jorge n salesman Everd, I felt welcomed n not pressured. My deal went fast n easy n Gianella, the finance specialist was very courteous n knowledgeable infact she texted me 4 days later that she was able to lower my payment. Now how awesome is that.👍👏😅 Ty GIANELLA, EVERD, JORGE N TY ALBANY SUBARU. GODBLESS More

It was a pleasure to interact with the very helpful staff. Service is consistently good! staff. Service is consistently good! More

The service was quick and the staff had good customer service. The constant requests for survey were, of course, for the good of the dealership; however, I somewhat get too much of it service. The constant requests for survey were, of course, for the good of the dealership; however, I somewhat get too much of it More

scheduled a visit to get my tire fixed and to do the recall reprogramming of my Solterra. When I arrived I was told that they cant do the reprogramming on Saturday, when, as I told the representative recall reprogramming of my Solterra. When I arrived I was told that they cant do the reprogramming on Saturday, when, as I told the representative on the phone, that was half the reason for the visit. Didn't replace the sealant bottle, if I didn't ask they would have happily let me drive off without a spare or a sealant bottle in the car, so god help me if I got a flat in a spot with no cell coverage. Then they looked and did not have that part in stock. Its like the trying to work with the three stooges! More

All service went well, the service was performed under the time estimated and staff were helpful. the time estimated and staff were helpful. More

Everyone was very helpful, Shout out to Xavier, Dean and Jim for taking me through the purchase process Jim for taking me through the purchase process More