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Albany Subaru - Service Center

Albany, CA

4.7
846 Reviews

846 Reviews of Albany Subaru - Service Center

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January 05, 2025

The staff at Albany Subaru are very professional, friendly, and go out of their way to help. They had our bad battery replaced in no time. Their customer waiting room is a nice place to wait, too. More

by milestharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Excellent service, regular updates while I worked in your comfortable lounge, Everything explained. Friendly service. More

by horowitzchiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kealani Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

easy to schedule, very friendly, nice waiting room, nice to my dogs, always get good result More

by SHMANSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
January 02, 2025

Everyone was courteous, informed, clear, and helpful, I appreciated that the service was on time More

by slschein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

I've had good service for my Subaru each time I've been in. The staff is very friendly. Peggy is particularly helpful. More

by BMISHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

As far as I can tell, the work was done quickly and efficiently. I would have appreciated a chance to talk with the service manager when I picked up the car. More

by pjimenez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Victoria does a great job with my Forester at the Albany Subaru service department. She is professional, courteous, and knows her job well. I like working with her whenever I have my car serviced. Thank you More

by MSMEOWIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Subaru Albany always go the extra mile, checking even the battery. Alan thank you the updates with the car. More

by GLTROYANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Concerned about transmission leak which was fixed? Via warranty and was noted to be leaking again on a previous service. Was told not to worry about it. I was concerned with long-term problems. Had to More

by sylvanfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

Quick and friendly express service! I was in and out in the time promised. Great! More

by waeram
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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