Albany Subaru - Service Center

They gave me an excellent deal. I also very much appreciated the follow up from Jason Tse who helped me through the very complicated setup of multiple driver profiles using AppleCar I also very much appreciated the follow up from Jason Tse who helped me through the very complicated setup of multiple driver profiles using AppleCarPlay vs Starlink navigation More

While we were disappointed that we were not able to get a very much needed battery replacement, and will have to wait weeks, the staff there were very pleasant and efficient. very much needed battery replacement, and will have to wait weeks, the staff there were very pleasant and efficient. More

The service was very good and I appreciated the shuttle service which was very fast service which was very fast More

Nice people but too expensive! ! To be honest, I have taken my Forester to them for years but I think that maybe the service and recommended fixes are too expensive. I am going to c ! To be honest, I have taken my Forester to them for years but I think that maybe the service and recommended fixes are too expensive. I am going to check with a nondealer mechanic who specializes in Subarus to compare. More

My customer service representative, Alan Poon was amazing. He was fast, efficient, accurate & great at communicating & setting expectations. Also, my service was completed in an hour instead of th amazing. He was fast, efficient, accurate & great at communicating & setting expectations. Also, my service was completed in an hour instead of the estimated 90 minutes. Plus, everyone was just so pleasant & really seemed to enjoy their jobs. Seems like a great environment to work in. More

Always an easy process. James was great during the intake portion, very friendly and clear in explanation of services James was great during the intake portion, very friendly and clear in explanation of services More

Took my Crosstrek in b/c of a check engine light. Tech said it would be $245.00 to hook it up to the computer. 1-hr later mechanic said the problem was a faulty gas cap. No charge. Amazing!!! Tech said it would be $245.00 to hook it up to the computer. 1-hr later mechanic said the problem was a faulty gas cap. No charge. Amazing!!! More

Conveniently located Even though I was an hour late for my 7am appt you still let me drop my car my 7am appt you still let me drop my car More

Some staff members are very courteous and friendly also very helpful, like Peggy Martinez, Alan poon and miss Ali to name few whom I was helped. very helpful, like Peggy Martinez, Alan poon and miss Ali to name few whom I was helped. More

Very easy to schedule for my auto service. Staff members are friendly, efficient, and helpful. My auto is ready to be picked up as promised. Happy with the service! Staff members are friendly, efficient, and helpful. My auto is ready to be picked up as promised. Happy with the service! More