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All American Chrysler Jeep Dodge Ram of Odessa
Odessa, TX
1,930 Reviews
Our team provides unmatched customer service and delivers top-quality vehicles that impress you. Whether you're in the market for a new car or just need some routine maintenance, we're here to exceed your expectations every step of the way. Come see us today near Odessa, Midland, and West Odessa, TX, and discover what sets us apart!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,930 reviews
July 15, 2021
I did buy a new truck there last month but I won’t be back to that dealership other than to pick up my tags. Long story short the salesman Hector did an amazing job. Couldn’t ask or expect a better exp back to that dealership other than to pick up my tags. Long story short the salesman Hector did an amazing job. Couldn’t ask or expect a better experience there. When it went to finance and try to get out of there the deal fell completely apart in my opinion. Basically I was pushed on the upsale of an extended warranty plan I didn’t even want to the tune of three grand. Anybody that regularly buys new vehicles knows those plans won’t cover much. It’d be like pulling teeth to get them to cover any repairs. The lifetime fluid filter change lab for $895 wasn’t even offered to me which will cost me in the long run on an HD vehicle. Thousands. Anyway, if any of the oil guys in the patch ask me about my new truck.... Well I tell them all the truck is great but to avoid that dealership like the plague. More
by DAVIDPARR77
Verified CustomerEmployees Worked With
Victor Garcia
July 15, 2021
They were splendid and very helpful with every question I asked:) loved the atmosphere and all the friendly faces…would love to do business again asked:) loved the atmosphere and all the friendly faces…would love to do business again More
by GRECIAORTIZ4
July 12, 2021
David Miller is the man to see! Took care of me and made my buying process so smooth and simple, recommend 100% A Great salesman my buying process so smooth and simple, recommend 100% A Great salesman More
by LARIGIRL20
July 12, 2021
Was very friendly to my every question Jason was nice and understanding to all my needs and questions Very good service was very satisfied with my Truck understanding to all my needs and questions Very good service was very satisfied with my Truck More
by sintralghost
Employees Worked With
Other Employees :
Norma Padilla, Emily Reddell
July 09, 2021
Christian Jackson was excellent at answering our questions. He was patient and professional with us. He helps us in a timely manner. Would recommend him questions. He was patient and professional with us. He helps us in a timely manner. Would recommend him More
by GUTIERREZARALY
July 09, 2021
Service from Jorge , your Odessa Manager and your financing were completely amazing with service. Thank you !! I look forward to additional service in the future!! financing were completely amazing with service. Thank you !! I look forward to additional service in the future!! More
by ONEWARRIORGIRL2002
Employees Worked With
Jorge
July 09, 2021
It took the service center three months to do a job that should've taken three weeks. I went through three customer service reps in the time took the service center to complete repairs, due to them either q should've taken three weeks. I went through three customer service reps in the time took the service center to complete repairs, due to them either quitting or getting fired. My friends, family, and colleagues all warned me about visiting Dodge Odessa and I should have listened. More
by brennan.s.manes
Employees Worked With
Other Employees :
Emily Reddell, Bucky (not given last name), Norma Padilla
July 09, 2021
Had a great experience Norma was very helpful and made my time worthwhile. Everyone was very polite and ready to help me with whatever I needed. time worthwhile. Everyone was very polite and ready to help me with whatever I needed. More
by juan_leyva1
July 06, 2021
Had several problems with the vehicle we purchased we were told we would be getting a new windshield it has been over a month and still haven’t heard anything I would never recommend them to anyone were told we would be getting a new windshield it has been over a month and still haven’t heard anything I would never recommend them to anyone More
by DAKOTA5252
