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White's Toyota of Lima - Service Center

Lima, OH

4.5
642 Reviews

642 Reviews of White's Toyota of Lima - Service Center

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May 17, 2024

Service people are not honest. Went in for an oil change and tire rotation. They showed me a metal oil filter housing. I knew mine was plastic. Didn't even do the tire rotation. Th More

by Customer no more
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Ritchie
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

My car fan was working fine before service. After service, it stopped working and I had to find out on my own. I was charged to replace it. Disappointed in the service. More

by M-DSOUZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Ritchie
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Very impressive always take very good care of me. They explain everything very well. Wish more companies were like this. Thank you all More

by CRYSTALOGLESBEE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Byrne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski
April 20, 2024

For about 7 years now I have been trying to get you to stop sending me emails concerning Jared’s vehicles. I AM NOT JARED! If you can’t get this corrected how the xxxx do you think I feel about your servi More

by MSTUMP
Recommend Dealer
No
Employees Worked With
Eric Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Woodford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Makenzie Knebel
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

I wish White's Honda's employees were as good as Tyler. VERY knowledgeable. VERY helpful. If you're reading this, thank you for helping me Tyler!!! More

by TRAINERTOMBG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Great service and love the shuttle service. Everyone is very friendly. My car was done quickly. More

by LRHIESTAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis from the shuttle
April 06, 2024

Great customer service. Quick response time. Service completed well and quickly. Stacey kept me updated on the progress. More

by shari.smith408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

From sales to service to management, always a pleasure to deal with! The only place I go to purchase a new car. More

by mneu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

The team worked swiftly to check in the vehicle and had a shuttle to take me to the doctors appointment and pickup time was short. Great service! Thank you! More

by AAHRNS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota team
March 28, 2024

Inaccurate information, likely to increase service cost - not consistent with information from other Toyota dealerships More

by WEITZC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Cowden
1.0
This rating includes all reviews, with more weight given to recent reviews.
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